Gerber Collision & Glass - Naples / Collier Center Way

Thank you so much for the most professional, friendly, easy experience in getting my car serviced. The staff was super kind and courteous and extremely efficient. Also, they worked on the car as if they were working on their own cars. It shows in how it looks and runs. When their was a delay in getting parts, the office staff coordinated flawlessly with the rental car place so I didn't have to do anything to get the rental car extended. I would like to especially acknowledge these individuals who directly serviced my car and my requests: Jose, Devin, Meghan, Frank, Brad, and Clayton. I will definitely recommend you as often as I have the opportunity.

Nan M

This is a follow up to add to my first feedback. I can not express enough how amazingly fantastic the staff and work quality produced at that store is. . I have had a steady stream of neighbors and their friends and families down here visiting come over to see this car over the past 2 weeks.. I wish when I owned my business I was blessed to have a complete group as you do. WOW the customer is cutting way short. My last feedback I wrote that my car looked as if it just rolled off the assembly line....Far better than that. Ernie...Danielle..Mark.., Steve AND your detailer are truly dedicated to their positions. The final appearance of my car is undoubtedly show quality and I intend on keeping it that way. I feel like family when I walk into your location everyone is so friendly and helpful. It almost makes the necessity of a body repair ... fun. Please again express my most sincere thanks and gratitude to all of them and your company for assembling such a team read more

Frank O

Danielle, Ernie, Mark, and Steve did a remarkable service to me on my vehicle. Danielle took over from what was lemons and made sweet lemonade out of it. Marks body work is extraordinary as is his work ethics...same for Steve on his paint work. My car was returned to me and it looked like it just rolled off the assembly line. To express my gratitude and appreciation is hard to put into words in this limited space. You have a winning team there that functions as one. I posted the after results of the repair on line and had over 100 positive responses. I had to push people back to get to the car they were so impressed , as am I. A large heartfelt thanks to your entire staff at that location. They stood tall and did their jobs with the highest level of professionalism. on a scale of 1-5 they should be a 15 plus. I am truly pleased with my ... experience . I have over 45 years professional service in the auto field, including owning a new car agency. This team is a bench mark in customer care. I want to express my Thanks to them for all they did in my situation and I hope Gerber Co. will do so also. They have earned a high recommendation from me and a customer for life. All of them are strong positive assets to your organization. Be proud of them, I am..... read more

Frank O