Auto Body Altamonte Springs FL

It feels so good to walk into a business and find a friendly, positive environment. And that's exactly what we found at this location. Starting at the front desk, Bethany is efficient, funny and does her job well. She has a great smile to greet all who enter. Our estimator was Zak. He knows his job very well and takes the time to clearly explain what needs to be done, why and potential options if available. He has the ability to discuss the technical aspects of the job in easy to understand terms and is very thorough. He was patient and kind. A lot of the work was done by Jamie. They call him the magician and he lived up to the name. He was able to repair our bumper vs. us having to buy a new one. And it came out looking like new. He definitely made magic for us and exceeded our expectations. When we picked up our truck, we met the ... General Manager, Gary. It was nice to talk with him and be able to tell him how pleased we were with the service we received. It was obvious he was very proud of his team and by the group's interaction with each other, you could tell the team respected each other and valued what each member brought to the table. If we ever need this type of service in the future, this is where we will come and we will recommend them again and again and again. read more

Linda K

I should've submitted this review almost a month ago, but it kept slipping my mind (Sorry). I want to start off by first saying that from the moment my husband and I walked in the Altamonte Springs branch we were treated like VIP clients. It started out with Jake making sure our rental car was clean and ready for pickup. He was so kind and really went the extra mile to ensure we were taking care of. The amazing Paul was the guy that took pictures of the damages on the car and submitted repairs to the insurance company. He was very communicative the entire time. We didn't have to guess when the car would be finished because we would get weekly phones calls and text messages regarding car status. Any time there was a delay we would know right away. Paul delivered great customer service from beginning to end and really made us feel like ... family. I would definitely recommend anyone that has an ear to consider the Gerber Altamonte Springs location for your collision repair needs. Ask for Paul. Thank you all for an amazing experience! read more

Shantal H

Excellent workmanship and very courteous, outgoing and knowledgeable office staff. I highly recommend this Gerber location and will use them again if ever necessary.

Marion S

Perfect job and done on time.

David S