Collision Repair / Auto Body / Auto Glass
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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

OH - 25 Green St, Akron - 8/27/15

outstanding and professional service and customer attention. A really great job, I will come back whenever I need to . Very trusting work!

Surahnkims B

IN - 5353 US Hwy 6, Portage - 8/27/15

This is just a quick note to notify you what a wonderful experience I had with Joe B. at the Portage, IN location. After my car had been stolen and then recovered, it was taken to Gerber for appraisal. Unfortunately I was unable to utilize Gerber's repair services as the vehicle was totaled, but Joe provided me with excellent advice regarding the insurance process that was instrumental in my reaching a satisfactory result with my insurance company. The customer service I was provided would definitely bring me back to Gerber. Thanks again,

Amy C

NC - 8813 Ice Dr, Raleigh - 8/27/15

Absolutely excellent service. Great communication and car was ready in a day. At my request, they even took car to local inspection station for annual inspection to save me time. Will definitely use Gerber again.

Erin A

FL - 5520 LB McLeod Rd, Orlando - 8/27/15

Thorough quality work and friendly service.

Daniel C

CO - 205 3rd Ave, Longmont - 8/27/15

The folks were fantastic working with my headlight issues....Thank you!!!!

Steve P

WA - 1700 137th PL NE, Bellevue - 8/27/15

Great Service!

TAKEHIKO H

NC - 3410 Durham-Chapel Hill Blvd, Durham - 8/27/15

I was hit on the coast and the back of my Sorento did a good job of absorbing the impact, however, the lady that hit me caused some damage to my vehicle. Thus, I had to get it repaired, so I went to Gerber where Jeff, Jamie and Linda helped me, both with the estimate and drop off and pick-up for work completion. There was a minor glitch in my paperwork as they had my phone number wrong (out-of-state, and lots of 3's)....So, when I called to check-in, I was told it was in clean-up and they'd call back when ready. A minute later Jamie called and told me they had my number wrong and the car was ready. My Italian temper vanished the second I was told my car was ready. When I walked in, Jamie brought me right to the front of the line and within seconds, I turn around and there is Jeff whisking me away to take a look at his work. The car was ... super shiny, sparkling and aesthetically a hell of a lot better than the dirty vehicle I left with them. Jeff explained exactly what he did and WHY he did what he did. Customer Service is a brash industry. Although we met due to unfortunate circumstances, I am a pleased consumer with this specific location and staff. I will recommend this establishment to anyone in need of services. Most of all, my review of 5 stars comes not only from the exceptional body work, but because of the human beings behind the operation, Jeff, Jamie & Linda. I'm sure there is other staff, but I dealt with these three specifically. Jeff is a behind AND in front of the scenes mechanic/auto-repair Master. I am so very pleased with my experience. Thank you, thank you! I could tell these people enjoy coming to work and helping others; people who hate their jobs are easily spotted. Great job, guys and gals!!!!! And, again, you have my gratitude and respect!!! Best read more

James

IL - 10933 S Central Ave, Oak Lawn - 8/27/15

Excellent work and communication from beginning to end

Mary M

IL - 1060 W Huron St, Chicago - 8/27/15

I was very satisfied with my service and the professionalism of my estimator Jason A. Although I had to wait a long time for an appointment, he explained the repair process and expectation clearly. On my repair date he kept me informed and got my vehicle back to me when promised. He afterwards made sure I was satisfied, which I was. The receptionist was also very cordial and friendly. Thank you.

Phyllis L

IN - 1460 West St, Valparaiso - 8/27/15

From quote to delivery, excellent service. Job was done very well and on time. Follow-up phone call on the mark. Very pleased with the work done and service provided.

Kris O

MI - 29187 Gratiot Ave, Roseville - 8/27/15

This group of people are amazing. They went above and beyond in every way!! Ronnie up front is always pleasant and the men that took care of the truck were so professional. Bill went above and beyond with the truck. He cleaned it and made it look brand new. I am extremely pleased!! I would recommend Gerber to anybody!! Thank you.

Carrie J

GA - 553 Industrial Blvd, McDonough - 8/27/15

So impressed that Sarah would call me every day to update my status. I have no problem being two days past scheduled completion if it is communicated what is going on and it is done correctly. I would rather know what's going on from pleasant people than it be done wrong and late like some of the other "elite" collision services.

Scott S

AZ - 8045 S Priest Dr, Tempe - 8/27/15

4+ Charlie A demonstrated what good C/S and assistance is all about. Took into consideration my needs, sought the best solution since I would not be filing a claim with my insurance company nor would I pursue other drivers company. Repairs comleted yesterday at 5PM am picking up vehicle 8/27/2015 I trust I will be able to up grade rating to 5 stars

Dennis A

MI - 44700 Enterprise Dr, Clinton - 8/27/15

Excellent work at an excellent price. I was treated like family. Definitely will return to this place if need be.

Gregory

FL - 909 W Amelia St, Orlando - 8/27/15

This is my second experience with Gerber repairing my cars. Very professional organization and would recommend them anyone needing their service....Thank you

Jim W

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