Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
FL - 3550 13th St, St Cloud - 10/8/15
Excellent service. Bobby H. was outstanding!
FL - 1925 S Woodland Blvd, Deland - 10/8/15
Very professional shop. Kept me up to date every step of the way. Vehicle looks like it was never wrecked. I'll be sure to refer them every chance I get.
OH - 25 Green St, Akron - 10/8/15
They kept me up to date on the whole process, and did more for me then my own insurance company. They were awesome.
OK - 11440 E 81st St N, Owasso - 10/8/15
Very pleased with car. Tommy made sure the car was right and that I was happy with it. Will use them again and highly recommended. Thanks for the pleasant experience.
NC - 8813 Ice Dr, Raleigh - 10/8/15
I want to thank Gerber Collision for a fantastic job. I really love what they did to make my car, looks impressive. I would recommend Gerber Collision to everybody.
NC - 8813 Ice Dr, Raleigh - 10/8/15
Excellent personnel to deal with and excellent repairs!
IL - 801 N State, Elgin - 10/8/15
WA - 14955 NE 90th St, Redmond - 10/8/15
Overall, I was pleased with the service at Gerber. Gordy, the estimator, came through with updates when he said he would. The hardest part was waiting the extra 3 days for the finishing touches. The best part was having the car delivered on the promised day because I wasn't able to get in during their working hours.
NC - 8125 Market St, Wilmington - 10/8/15
I wrecked my car while on vacation and didn't know where to go. Gerber Collision was on USAA's list of providers so I decided to try them out. Boy am I glad I did. They were very professional and accommodating, which was really nice since I was from out of town and had to leave my car with them for 2 months. They called me every Tuesday and Thursday to give me updates. They returned my calls promptly whenever I tried to reach them. They were always very friendly and helpful. Then to top it off, when my car wasn't ready by the estimated completion date and they weren't sure when it would be (due to the extent of the damage), they offered to assume my car rental payments for the period past the expected completion date and drove my car back to Atlanta and delivered it to my driveway. This was a huge help for me as I didn't have to take a ... day off of work to travel back to Wilmington to pick up my car. Kirk C. and his team took a huge load of stress off me during this process. I really appreciate that they went above and beyond in delivering my car back to me. I will continue to tell all of my friends about the great experience I had with Gerber Collision and Kirk and his team. Thank you so much! read more
IL - 10933 S Central Ave, Oak Lawn - 10/8/15
Estimator, William G. perform excellent customer service! was detailed about my vehicle, he was upfront and fair about everything best experience I've ever had. I highly recommend everybody to have their cars repaired by them.
MI - 8479 Mason Dr, Newaygo - 10/8/15
They did a very nice job on our Traverse. Thanks for the quick and ease of this service by working with the insurance company. I didn't have to take the car to an insurance adjuster, they could do it all! Thanks!
FL - 805 E Hibiscus Blvd, Melbourne - 10/7/15
My entire experience at Gerber was fantastic. They were very friendly. I never had to call to check on the status of my car because they made a point to call me and keep me informed. I received a call from the mechanic, Sean, the day after my accident. He gave me a date that my car would be finished by and it was ready right on time. When I went to pick my car up, the staff were all smiles. Because I wasn't able to pick my car up until a few days after it was done, it was a little dusty. Without me asking, they offered to wash it down for me. The receptionist was great and went through the paperwork with me page by page. The most important part, my vehicle looked like it had never been in an accident. Thanks Gerber for being so helpful during a stressful situation!
IL - 1060 W Huron St, Chicago - 10/7/15
Raul and the staff was great! My car looks great, was cleaned up and Raul buffed out a small spot on my car. I asked him to do it with full intentions of paying, but he just did it at no charge. Yes, it was a small buff job, but that is great customer service. I won't use anyone else for as long as I live here.
IL - 2010 Eagle Rd, Normal - 10/7/15
I am so glad I went with Gerber. Getting in a car wreck is stressful and draining, but Gerber eased all of those worries, and not to mention did a GREAT job on my car! It looks brand new!
MI - 29187 Gratiot Ave, Roseville - 10/7/15
Veronica and Kenneth or keith I forgot his name was wonderful EXCELLENT customer service. Keep up the good work. I will recommend your company to my friends and family. Thanks
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