Collision Repair / Auto Body / Auto Glass
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Read What Our Customers Are Saying!

At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.


 

IL - 1325 Park Ave W, Highland Park - 9/2/15

Diane M. was my service writer and she went above and beyond my expectations, even keeping me updated on my vehicle while she was on vacation. She is an asset to Gerber Collision. Thank You.

Andre S

WA - 1124 Carpenter Rd SE, Lacey - 9/2/15

Was done ahead of schedule which was great!

Judy H

MI - 44700 Enterprise Dr, Clinton - 9/2/15

Great Job done by all. Talyor was on top of everything. If need any more repairs I will be back

trACY M

FL - 26615 Wesley Chapel Blvd, Lutz - 9/2/15

I have never received the kind of wonderful service that I received from the USAA Gerber rep Britt H. I received regular updates and my truck repairs were excellent. My truck was ready as promised (2 days early). I recommend Gerber for anyone, and no, I don'the work for Gerber

Michael K

IL - 3425 N Halsted St, Chicago - 9/2/15

Great work--and awesome service! My car looks great. In addition, everyone I worked with had a positive, "can-do" attitude--including Rachel S! Communication during the repair process was excellent. I can give enough kudos. Thank you!

Howard C

FL - 5520 LB McLeod Rd, Orlando - 9/2/15

Very impressed with the service here. everyone I had contact with was ver friendly and knowledgeable I would like to especially mention Mybia who was very caring and helpful. I also liked that I was kept up to date on the status of my repairs by text.

fayemcneill m

WA - 125 SW Everett Mall Way, Everett - 9/2/15

GREAT SERVICE! THANKS!

DEB G

NC - 1429 Mechanical Blvd, Garner - 9/2/15

Took less time than expected and excellent customer service with communicating what to expect. The building is super clean as well and the whole staff is very friendly and helpful!

Lizzy K

FL - 26615 Wesley Chapel Blvd, Lutz - 9/2/15

I recently had my car repaired, which they did an excellent repair job. After picking up the car I noticed a foul odor. They told me to bring it back right away as they were very concerned. After much investigation, including getting Wesley Chapel Toyota involved, they had a sub-contractor come in and remove the dash and carpeting. There under the passenger side carpet they discovered much mold and mildew. Upon further investigation they found A/C component parts rusted. It was Bill R. G.M. opinion that this had existed before they ever received the car, and more than likely existed when I picked up the car 2 months earlier, and putting it through the baking paint process activated the mold. As of now I am in negotiations and discussions with SE Toyota as to this problem existing when I picked up the car. Regardless, if it had not been ... for Bill and Britt H.expertise and concern for customer satisfaction, I would never had discovered this problem. This could have led to severe health problems for me. I am writing commending Bill and Britt on their sincere concern for me. They went over and above what they were required of since this existing condition of my vehicle was not their responsibility. They have offered to completely restore my car to factory condition, not to mention they have furnished me with a rental car all while this has been going on at no charge to me.They are are outstanding representatives and an asset of Gerber. Hopefully all will be resolved to my satisfaction, and I will owe it all to Gerber and Bill and Britt and their outstanding highly qualified staff. What a great company. Hopefully I won't need them again, but they can count on my business in the future if needed. And I will highly recommend them. read more

Gary T

AZ - 4825 W Glendale Ave, Glendale - 9/2/15

A beautiful job removing dents from hail damage. There is no evidence of any damage whatsoever. Great Job! BTW - My insurance is Farm Bureau - not an option in the drop down box. Might want to add them or at least an "Other" choice.

Scott L

OH - 5820 Shier Rings Rd, Dublin - 9/2/15

When I went to pick it up, Tony was so considerate. He was very kind to me and helped me get my things from my rental and into my car. Very nice young man.

Darlene H

IL - 5948 N Northwest Hwy, Chicago - 9/2/15

Excellent service and repairs to my vehicle after a tree limb fell on it. Staff very courteous and kept me informed of repair progress through out the time the car was there

Douglas P

IL - 10933 S Central Ave, Oak Lawn - 9/2/15

The customer care from the girls at the front desk to the estimator (Bill) was outstanding. I was frustrated with my insurance company and they helped me to make sure that everything was taken care of and assured me that they would handle all aspects of the process for me. They got me a car rental and took the time necessary, paying attention to detail, to repair my car. The car looks as good as it did when I bought it. Thanks Gerber Team!

Marie R

GA - 6436 E Broad St, Douglasville - 9/2/15

Christina was a excellent customer service. There should be more people like her. This guy wasn't to welcome there he said he been there over 30 years. He was Very Rude & Un Professional. He needs to Retire since he doesn't know how to deal with Customers.

Valencia W

OH - 5820 Shier Rings Rd, Dublin - 9/2/15

Everyone was kind, professional and efficient. I enjoyed my updates via text too.

Raymond W

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