Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
TX - 3643 N Hwy 77, Waxahachie - 6/15/26
The people at the Waxahachie location are world class. Brought in my daughters car for a quote. She backed out of a parking spot and tore out all the plastics under the car. John was amazing! I thought I was going to spend hundreds if not a thousand dollars in repairs. John got it up on a lift to take a look. He saw it was a simple fix. He repaired it on spot at no charge! You just don't find that level of customer service these days. Blew me away! I cant recommend Gerber and John enough. Thank You!
MI - 2596 Airport Rd, Jackson - 6/15/26
did a really wonderful job on my car. The paint matches perfect and it was done in 3 days. So happy with the results. Would recommend to anyone. the address for the repair location was Wildwood Ave. in Jackson, Michigan which was not on your list of choices.
MI - 44700 Enterprise Dr, Clinton - 6/15/26
Great job with repairs, everything was done in a timely manner, even a little early, and they communicated with me throughout the process. Things got dicey upon pick up, though. I was supposed to pick up my car during after-hours and had driven several miles to pick it up that day; however, when I arrived, the paperwork along with my keys had been locked in my car. Fortunately, someone was still in the office to try to resolve the issue, otherwise I would have been stranded there on a really hot day, as I had just returned the rental. No one seemed to take responsibility for locking the keys in the car, and the two gentlemen in the shop had to break into my car to get the keys out, which caused more damage to the inside of the door. Even though service was good throughout, that was a pretty bad experience, which put a damper on my ... read more
GA - 4030 Veterans Ct, Columbus - 6/15/26
Great Job! It was better than what I was expecting. I can't even see the difference in the color of the repair area as to the rest of the vehicle. Perfect color match. I was kept informed of the progress of the repair and given sufficient time to pick up my vehicle when It was ready.
MI - 5984 Jackson Rd, Ann Arbor - 6/15/26
Nicole was very personable and informed me via email of every stage the car was in during the repair process.
CO - 12520 W Cedar Dr, Lakewood - 6/15/26
Service was excellent. Staff was professional. Repairs look great. They went above and beyond to make sure everything was addressed.
TX - 936 Ft Worth Dr, Denton - 6/15/26
Prompt and professional. Wery well done. Thank you
TX - 6213 I-30, Greenville - 6/14/26
Good customer service and work.
FL - 805 E Hibiscus Blvd, Melbourne - 6/14/26
Everything went 'as advertised' . Once I gout to check out the paint match in the sunlight, I was amazed to see that I could not tell where the new finished and the existing started. The paint is an ivory pearl color, with multiple spots of color within the base color. The match is perfect, and I am more than pleased with the end result.i give your staff and technicians a ten+ on everything! I will recommend you to anyone that needs your services! Thank you Gerber??
IL - 2664 Green Bay Rd, Evanston - 6/14/26
This was our first experience with Gerber Evanston, but if we ever have another incident we won't hesitate to go back. Nate has been phenomenal, not only in terms of communication but going above and beyond to help us. We had two vehicles that were severely damaged by a fallen tree limb. Knowing that the vehicles would not be able to be transported immediately and would be susceptible to rain, he proposed a solution to protect the vehicles and drove out to wrap them in plastic to prevent further damage. This was immensely appreciated. When something unexpected like this happens, it's great to have a company that goes the extra mile to help their customers in a difficult circumstance. Thank you Nate!
VA - 3943 US Hwy 29, Danville - 6/13/26
Good customer service. The staff were really kind and understanding. when it came up to fixing my car they were able do it quick. They only took about a week to get it done.
IN - 11175 Allisonville Rd, Fishers - 6/13/26
I had an excellent experience with Gerber Collision & Glass. Brandy B., the estimator, was outstanding throughout the entire repair process. From the very beginning, she assured us that she would provide updates every Tuesday and Thursday, and she followed through on that commitment exactly as promised. Brandy also handled all of the insurance and rental car arrangements accurately and efficiently, making the process completely stress-free for us. Her professionalism, knowledge, and attention to detail were evident every step of the way. The quality of the repair exceeded our expectations. When we received our vehicle back, it looked brand new. We truly appreciate the exceptional customer service and workmanship provided by Brandy and the entire Gerber Collision & Glass team. Thank you for a job well done!
IL - 2664 Green Bay Rd, Evanston - 6/13/26
Nate has been incredible to work with. Attentive, an excellent communicator and someone who leads with empathy. One tree hit both our cars in a reject storm and Nate has been in it to ensure we get what we need.
TX - 3327 S Lake Dr, Texarkana - 6/13/26
After my daughter had wreck I contacted my insurance company to start my claim. The insurance gave me a list of local auto body shops that were on their list and Gerber was one of the top. Well our experience was awesome. Everyone we came in contact with was great but Amber took care us from start to finish. She was great to work with and very knowledgeable of the whole process. Amber and Gerber Collision went above and beyond and the work was completed before the estimated time. Thank you,
MI - 5900 Highland Rd, Waterford - 6/13/26
David gave me a clear description of what was damaged on my car and when to expect the repairs to be done. He kept me posted on what was happening daily. My car looked great when I picked it up. The repair was done beautifully and it was cleaned inside and out. Hope never to have to visit them again, but they would be my first choice if it became necessary.
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