Read What Our Customers Are Saying!
At Gerber Collision & Glass, we sincerely value your feedback, and appreciate the time that you take to provide it.
CO - 569 25 1/2 Rd, Grand Junction - 8/23/16
David B. did a fantastic job handling the bumper repair of my suburban. Quick, efficient and so friendly.
IL - 1060 W Huron St, Chicago - 8/23/16
Hello, I was in the shop this morning for a rust consultation and Carlson B. was incredibly helpful, honest, and thorough. I greatly appreciated his expertise and advice. What a great employee!
GA - 649 W Market Circle, Lithia Springs - 8/23/16
Your customer service was quite impressive. It was nice to get updates on the status of the repair work and the work was done in a timely manner. The only negative comment is we noticed after the fact we did not get the same front bumper as was damaged and we were not advised about it.
NC - 201 Maynard Crossing Ct, Cary - 8/23/16
Very impressed with the quality of work on my 2016 Jaguar! Gail D. made the process of scheduling the service for my car a breeze. She kept me updated on the progress of my car. It was a pleasure to have such awesome customer service! I was very pleased with the turn around time for the work on my car.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/23/16
AWESOME!! With only one car and two teenagers, I needed my vehicle back yesterday, since I was the only one who could drive the rental. Well, these guys not only finished in four business days, I received daily phone calls on the repair progress. Jacqueline G. was amazing in keeping me updated. I've had fender benders over the years, but I do believe this collision repair was done in record time for me. I can't speak highly enough of this Gerber experience.
FL - 4319 NW 6th St, Gainesville - 8/23/16
excellent customer service and body work
IL - 10933 S Central Ave, Oak Lawn - 8/23/16
IN - 5353 US Hwy 6, Portage - 8/23/16
Service personnel were very customer centered. Communication was excellent. Body work is very satisfactory. There was one mechanical issue that was not foreseen. It was promptly repaired. Great shop!
AZ - 7940 E Lakeside Parkway, Tucson - 8/22/16
Amazing customer service! I was always kept updated on my repairs and the staff were very friendly. I would return with any of my other collision needs and definitely recommend this location to my friends and family. A+
AZ - 1015 W Broadway Rd, Mesa - 8/22/16
I am 100% satisfied! Would recommend you to anyone.
AZ - 1841 E 3rd St, Tempe - 8/22/16
5 Stars -ENTIRE STAFF FANTASTIC -had a fender bender and my car is looking good and the staff was wonderful!!!!!!
IL - 13433 Southwest Hwy, Orland Park - 8/22/16
Very efficient and courteous from the tow to the pick up which was at the 300 Washington La grange, Il location (fixed at the Orland park location). Everything went very smooth. Only I did not get an actual phone call when the car was ready, but rather a text that I didn't get to respond to till Saturday and you were closed. Again, very happy with the service.
IL - 10933 S Central Ave, Oak Lawn - 8/22/16
ALL STAFF VERY PROFESSIONAL AND KEPT ME UPDATED ON A REGULAR BASIS. I WOULD HIGHLY RECOMMEND GERBER TO ANYONE ESPECIALLY AT THIS LOCATION IN OAK LAWN. WONDERFUL SERVICE.
IL - 6140 W 159th St, Oak Forest - 8/22/16
Don was very helpful and professional and patient and he's a great guy the staff is very great and the workmanship was great and id come back and also don goes about and beyond the call of duty and that's very important to me.
IL - 1880 La Salle Ave, Naperville - 8/22/16
I was in an accident and I was told to bring my car to this Gerber by the other persons insurance, I won't say which one it was but it started with an E and ended with "surence". So I brought my car here and Jason did the quote and he was super nice and professional. It took about 8 days to do the work and they kept me informed where they were with it the whole time. When I went to pick up my car Stephanie was at the front desk to help me, when she called the other persons insurance they said that they "never accepted liability" even though they okayed the work to be done and the payment for it. Well at this point I could have been screwed and have to pay for it myself except that Stephanie refused to let that happen. She stayed on the phone until they let her speak to a supervisor and wouldn't stop until they agreed ... to pay. I had to leave while they figured it all out but Stephanie, Amanda and Megan all helped immensely and were super friendly! The next day enterprise called me to tell me that the other insurance refused to pay for the rental car, when I called Gerber Stephanie let me know that Gerber itself opted to pay for the rental! That's amazing! The service here really is amazing! And besides all of that all the work done was perfect! I am really glad that I was sent here and would definitely use their service again, I really appreciate all they've done for me!! read more
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