Read What Our Customers Are Saying!

OH - 8849 Columbia Rd, Maineville - 5/9/25

Great work and communication but took long time

Andrew H

NC - 1429 Mechanical Blvd, Garner - 5/9/25

Gus, Ty and Darrell were FANTASTIC!!

Terry G

OK - 218 E State Hwy 152, Mustang - 5/9/25

They did a wonderful job and was timely and very kind

Deborah W

FL - 770 E Cowboy Way, LaBelle - 5/9/25

Matt and the team at the labelle location were absolutely amazing. If I could give 10 stars I would, the customer service was top tier

Karina G

HI - 415-A Kilani Ave, Wahiawa - 5/8/25

Outstanding Courtesy and Professionalism.

Robert M

MN - 5890 Main Ave NE / PO Box 256, Albertville - 5/8/25

Friendly service, good communication, and excellent repair.

Rita H

NY - 131 Philo Rd W, Horseheads - 5/8/25

Just picked up my vehicle and it seems to be in fine shape after repair. The two contact people I had, Jason and Glenn, were easy to work with. They were welcoming, conversational and efficient. I hope to report here each month how positive was my experience.

David K

MI - 25180 Novi Rd, Novi - 5/8/25

Mike and his team were very professional and helpful! I'm satisfied with timing, quality and service. I highly recommend.

Lucy B

GA - 1290 Portman Dr, Conyers - 5/8/25

"Communication is the solvent for all problems." Gerber Collision embodies this philosophy in every aspect of their service. From my very first interaction with Chelsea, who warmly and efficiently helped arrange my vehicle drop-off, I was impressed by the team's professionalism. Upon arrival, Rebecca conducted a thorough walk-around of my vehicle, carefully noting all the areas that would be addressed. Their coordination with Enterprise to have a rental car ready by the time the paperwork was complete was a thoughtful and seamless touch that significantly eased a stressful situation. Throughout the repair process, Becca served as my primary point of contact, providing consistent and transparent updates via weekly text messages. Even when there wasn't major progress to report, messages like "the part is expected to arrive ... today" offered genuine peace of mind and demonstrated a level of attentiveness that's all too rare. When I returned to Gerber for a second repair, I encountered complications with my insurance provider. Chelsea stood by me during a lengthy 40+ minute call, helping clarify the situation with patience and support. Later that evening, Steve, the manager, personally followed up after overhearing our conversation. His proactive approach and willingness to offer further assistance-despite having no obligation to do so-spoke volumes about the values this team upholds. While I don't know the skilled individuals who performed the actual repairs, their craftsmanship deserves recognition. Each time, my vehicle was returned to me looking as if it had just rolled off the showroom floor. I am deeply grateful to the entire Gerber team(Steve, Rebecca, Chelsea, Brittany)-not just for the outstanding quality of their work, but for the compassion, dedication, and integrity they consistently show. In an era where customer service often feels transactional, Gerber Collision creates a genuinely human experience that makes you feel like family. Thank you, Gerber, for transforming a difficult experience into one defined by professionalism, kindness, and care. Continued Favor of God read more

Monica F

TX - 2751 Old Alton Rd, Denton - 5/8/25

Thank you for taking such good care of our customers. I just got off the phone with another customer who is raving about the kind and professional service provided by the staff. Good customer service is hard to find, UNLESS you are being serviced by this group of people. You make us look good when customers are this happy about the way they were cared for during a very uncomfortable time.

DONNA H

OK - 1205 W Dewey Ave, Sapulpa - 5/7/25

The whole crew did an incredible job on my vehicle. They were dedicated to bringing their work up to high standards and made sure that all of the small details were completed. I would highly recommend and intend to use their services in the future.

Brian G

IA - 5173 18th Ave SW, Cedar Rapids - 5/7/25

We have used Gerber twice recently. We had a great first experience there and that's why we went back. The people there are really good to work with and got us in and out on our schedule. They are all friendly and have gone above and beyond. Even looking at other vehicles we have that weren't involved in our accident. We have recommended them, several times, because of their customer service.

Gary B

WI - 221 Paoli St, Verona - 5/7/25

My husbands car needed collision repair work on a door after someone did a hit & run on the car in a parking lot. My husband loves his car and is pretty particular about how he wanted it to look once repaired. After the repair, the car looks like nothing ever happened! Gerber also worked directly with our insurance company which made life a lot easier for us. Would definitely recommend!

Rose H

CO - 10755 Maltese Point, Falcon - 5/7/25

The repairs were done quickly. They originally quoted me 6 work days to complete the work and they were finished in just 2 days. Great job! This isn't the first time I have used you. The great service and quick work is appreciated. Thank you.

Robert Z

NY - 130 Orchard Park Rd, Buffalo - 5/7/25

Everyone was great from start to finish. I was updated throughout the process. Jill C was helpful and friendly. I would highly recommend Gerber Collision to anyone in need.

Christine M