Altamonte Springs, FL - 1040 Sunshine Lane
Wonderful customer service ! Our advisor/estimator Nicholas B. kept me informed on repairs and time line for completion. Upon completion and pick up of my Honda Accord he went over everything and made sure I was satisfied. I hope to never have an accident again but if it happens would use and recommend Gerber for repairs. Thanks for making a stressful situation more manageable- job well done !
Oustanding customer service!! Everyone at the Altamonte Springs Gerber Collision location is very friendly, helpful and professional. Emmie T. did an exceptional job working through all the "snags" in locating the after-market parts needed for our truck. Jamie did an amazing job assisting with my numerous phone calls, relaying and obtaining additional information needed. I am very thankful and grateful for Emmie, Jamie and everyone on the Gerber Team who helped us through a very stressful time by getting our truck repaired quickly and back to us as soon as possible. THANK YOU AGAIN SO MUCH!
Very satisfied with management car was completed ahead of schedule they stayed on top of everything and did indeed let me know every step of the way what was going on I would definitely use them in the future for anyting( very professional)
The paint job was perfect, Lexus recommendation definitely exceeded expectations Thank you guys .
I have been dealing with Lisa G. on an issue I had when having my windshield replaced. She is most helpful, answers back quickly and super polite and professional. Gerber Collision is a great place because of employees like Lisa.
FL - 1040 Sunshine Lane, Altamonte Springs - 12/18/17
5 stars isn't enough to describe the outstanding customer service provided by Gerber in Altamonte Springs. After my vehicle was in a fender-bender, my husband suggested I go to Gerber for a repair estimate. Estimator Alan M. and his tech, Jamie, are professional, courteous and knowledgeable. Thanks to both of these gentlemen, I was back on the road with my bumper in place. Kudos to this awesome team!
Sweet job! Our Miata looked like new and it's almost 8 years old. he detailing was masterful. Thank you.
FL - 1040 Sunshine Lane, Altamonte Springs - 10/10/17
I have never had such good service from a collision company!!! We were kept in constant contact, always knowing what was going on with my car. Barry (my first advisor), Bob, Lisa and Carla are ALL phenomenal employees!!
My personal insurance is Geico, the insurance used for this last repair was Progressive. My first visit here for my brother's vehicle Geico was used, and when I got hit this time I told the Progressive adjuster I wanted to go back to Gerber. That right there should tell you something. Everyone has always been nice, patient and attentive. Would always answer my questions in a timely manner when I called, and the repairs on my vehicle were as if nothing ever happened. Both times.
State Farm referred me to Gerber Collision and I'm glad they did. I would never have imagined that dealing with a body shop could be so hassle-free and, in fact, pleasant. Bruce wrote up my estimate & from there scheduled the work & kept me posted as to the progress of the repairs. My car was delivered to me right on schedule & in showroom condition. All of the people I encountered at Gerber were especially courteous & helpful including Bruce, Lisa, Brett, Justin, Mark & Missy. If I could, I would give Gerber more than 5 stars!
Gerber did an excellent job of repairing my 2011 Ford Fusion. Darren prepared my estimate, kept me posted by phone on the progress of repairs & delivered the car to me in showroom condition! Darren was very courteous, pleasant to deal with & very efficient. Lisa, at the front desk, was also very pleasant & courteous to deal with. I would highly recommend Gerber Collision & Glass; they did a super job for me.
All were pleasant, polite. Estimate took little time to print. I made an appointment for a quote the following day. On my way to car and a gentleman approached and asked if he could help. I told him I was coming back the next day and he asked me to wait while he wrote up estimate so I wouldn't have to come back. He e-mailed me an estimate that afternoon.
I had repairs to my cars which were beautiful. My cars were like new again. The service I received from your staff were wonderful - especially from Darren T. and Melissa. They answered my questions and were there for me and made a bad situation as pleasant as possible. I will recommend your business to anyone who needs your service. THANK YOU TO ALL OF YOUR STAFF!!
FL - 1040 Sunshine Lane, Altamonte Springs - 11/20/16
I HAD MY CAR IN FOR REPAIR OCTUCOT 31-16 THRU NOV 18-16. THE SHOP DID A FANTASTIC JOB LOOKS LIKE NEW AND RUNS LIKE NEW. JUST WANT TO SAY THANK YOU I WILL REFERR YOUR SHOP .
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