Washington Feedback
WA - 6211 W Okanogan Ave, Kennewick - 5/28/26
Very helpful great communication and appreciate the fight to getting the best quality
WA - 2838 Black Lake Blvd SW, Tumwater - 5/23/26
Gerber has fixed our vehicles in the past, and I had just picked up my friend from this location the day before as they were fixing hers due to a hit and run. Later that afternoon, we found the front right fender on my new CRV popped out and found that someone had backed into my car and hit the front grill, which popped out the right fender. The next day, I stopped in to ask Michael Kitchen if it looked like something that could just be popped back in, or if I needed to schedule service to have it repaired. He looked at it, asked if he could move it into the shop, and came back a few minutes later with it popped back in. No charge! The small crack in the black grill is still there, but barely noticeable and the fender is good as new. Michael is my hero!!! Thank you Gerber Collision.
WA - 4001 100th St SW, Lakewood - 5/23/26
The customer service in the front desk was just awesome. You couldn't ask for a better support team. They guided us throughout the process and gave us a better understanding for favorable decision for our situation
WA - 6405 229th Ave SE, Issaquah - 5/21/26
I have to send another note that Connor K. and the Gerber staff are OUTSTANDING! It is so nice to get the level of service and care that is becoming more and more rare these days. I had a follow up around my repair (that there were no issues with) and Connor was extremely responsive and helpful. I have made a point to let Pemco know as well what a great partner they have in Gerber. Real 5 Start Service!
WA - 3106 N Argonne Rd, Spokane Valley - 5/12/26
Their Customer service and communication was excellent. The truck runs and drives great.
WA - 14955 NE 90th St, Redmond - 4/28/26
Right after the accident, we had another estimate done and Gerber's was much more thorough. Gerber provided excellent customer service and follow through.
WA - 11425 W Sunset Hwy, Airway Heights - 4/15/26
The entire team, from adjusters to receptionists and managers, delivers exceptional service! They consistently go above and beyond to meet your needs. If you're looking for reliable repairs, this is the place to go! They also give Military discounts.
WA - 21101 Hwy 99 S, Lynnwood - 3/20/26
Service was outstanding. Everyone I dealt with it were extremely professional, polite, and friendly. The vehicle repair process was seamless. Realistic expectations were set and the rep handling my case kept me in the loop every step of the way. I highly recommend this location.
WA - 8530 Cedarhome Dr, Stanwood - 3/16/26
My 2019 Rave looks brand new!!! Thank you guys for the awesome job!
WA - 21101 Hwy 99 S, Lynnwood - 2/27/26
Car was done on time. It was very clean. I appreciate getting the car done in under 3 weeks! This saved me money on a rental.
WA - 8753 15th Ave NW, Seattle - 2/20/26
I am extremely pleased with my car repairs. This company worked on my car after another collision company accepted my repairs but then decided not to work on my car but never let me know. They also used 1/4 tank of my gas and then swore they didn't but there was gas missing and I didn't have the car because they had it. So then I was referred to Gerber Collision and glass and my whole world changed for the better. John D., the estimator, not only had the utmost professional attitude and was very knowledgeable and right away I felt safe and not worried at all about leaving my car there. They also repaired driver's window which was a separate repair from the State Insurance claim repair. I had the car back within about 1 1/2 days. When I saw my car I was ecstatic from not only the perfect job they did but also because they washed my car. ... read more
WA - 435 W Tietan St, Walla Walla - 2/12/26
Wonderful service. Took awhile to get it done but it was the insurance not the body shop. I'm so happy to have my car back and appreciate the service from Gerber. If I ever have another collision I will definitely take my cat to them again.
WA - 14810 Smokey Point Blvd, Marysville - 2/10/26
A great job by all from my estimate to the body work through billing and picking up my 4Runner. The estimator was very helpful and kept me informed along the way
WA - 15128 Meridian E, Puyallup - 2/9/26
Wow! Gerber is the Best! Shane kept me updated and the Vehicle came back early. Clean ork area, Polite Staff. An Excellent shop!
WA - 14955 NE 90th St, Redmond - 1/29/26
Roman was very professional. I really appreciated that he kept me in the loop on the status of the repair. When I picked it up this morning, the work was beautifully done and looked brand new.
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
