Washington Feedback

WA - 1318 W 2nd Ave, Spokane - 12/19/25

excellent customer ..office staff was great. they sure knew their stuff. my car looked brand new after the body work

Harry M

WA - 19006 Hwy 99, Lynnwood - 12/12/25

It was State Farm that recommended this particular Gerber on 19006 Hwy 99. Several years ago, they did a FANTASTIC JOB on my late sister's Toyota Avalon, hit while parked. Lot of damage. Today, when I went to pick up my Infiniti QX4, I thought, no, no that isn't my car. IT LOOKS BRAND NEW!! Scott, everyone I met there, deserve an INFINITE STAR rating. And they are the NICEST people, too. They made my car look SPECTACULAR. Like BRAND NEW!! Look no further. My insurance agent knows EXCELLENCE. Said he would go nowhere else. Now I know why.

Paulette S

WA - 15128 Meridian E, Puyallup - 12/10/25

Technician Tim was very available for questions and updates. Did have to take the car back due to missed items on repair list and longer than expected wait for parts.

Debbie M

WA - 14201 NE 190 St, Woodinville - 12/6/25

Recently had some front end work completed on a Mercedes GLA250 by Gerber in Woodinville @ 14201 NE 190th St. We HIGHLY Recommend Devin C. & crew: they did exceptional work & the techs are true craftsmen. Devin & Theresa are terrific to work with, thoroughly explained the estimate & repairs, provided a parts layout of the front end & all items that need to be replaced. They provided a perfect 6-day timeline for the repair job & kept us posted along the way. The billing process via Safeco Insurance was seamless. HIGHLY RECOMMEND this Gerber Facility!!

Thomas G

WA - 14955 NE 90th St, Redmond - 12/3/25

We had a great experience with Gerber. We used to use another auto body shop in the area, but their estimate was high so my husband recommended trying Gerber. The total cost was lower, it was completed quickly and the work was top notch. Everyone I dealt with in the office was professional and friendly. I would especially like to thank our tech Bryan for being so helpful, transparent and friendly. We'll be back for any body or windshield work. Thank you!

Christiane G

WA - 8753 15th Ave NW, Seattle - 11/20/25

A distracted driver hit my car and my insurance company sent me to this Gerber location just a few minutes from my house. Everyone I dealt with there - Dani, Jason, and others - were helpful and kept me posted about the status of the repair process. The car looks great and it was ready exactly when they said it would be. It was a gift to have the Gerber team helping me through what was othewise a stressful situation! Thank you Gerber!

KRISTIN

WA - 1318 W 2nd Ave, Spokane - 11/14/25

Responsive. Attention to detail. Adjuster was top notch in her job! They took out a scratch for me that was separate from the original work. Good group of professionals. .

William G

WA - 1627 E Francis Ave, Spokane - 11/3/25

Staff made a stressful situation much easier to navigate. I would especially like to mention the manager, Kenny, and his employee Stacey. They did their best to make sure everything that they could do to keep us informed and make the entire process easier was done. Thanks a lot to everyone we met there. We highly recommend this business.

Carol J

WA - 821 Central Ave S, Kent - 11/2/25

I can't say enough about my excellent experience with Gerber Collision & Glass. My Honda HR-V had some minor damage that I wanted fixed. The team at Gerber managed to repair the minimal damage in just three days. I was incredibly impressed by the speed and efficiency of their work. Despite the damage being minor, the quality of the repair is absolutely flawless. My HR-V looks perfect! The staff was professional, communicative, and ensured the entire process was a breeze. They handled everything efficiently, from the initial estimate to the final handshake, and detailing my car was a nice touch. For any minor dings or scratches, Gerber Collision is the place to go. Their fast, high-quality service exceeded all my expectations. Highly recommend! Thank you Matthew

Cheri

WA - 3014 E 55th Ave, Spokane - 10/28/25

Very convenient - friendly-nice work

Tim D

WA - 14955 NE 90th St, Redmond - 10/19/25

The quick responses and all the email communication was great!

Jaye S

WA - 821 Central Ave S, Kent - 10/11/25

Great repair. Awesome staff. Total pros! Will recommend!

Robert N

WA - 2003 136th Ave E, Ste 104, Sumner - 10/10/25

They were the best always keep me updated and were very professional

Debra R

WA - 21101 Hwy 99 S, Lynnwood - 10/8/25

Very professional and communicative. Travis was very detailed with his estimate and worked with our insurance when they gave him incorrect information. Kept us appraised and our car was done two days early. Highly recommended.

Matthew T

WA - 14955 NE 90th St, Redmond - 10/5/25

I had a great experience with my recent repair. The employees were very professional and gave attention to detail. My car looks great and was thoroughly cleaned as well. Highly recommend this shop for repair service.

Larry B