Illinois Feedback
IL - 10933 S Central Ave, Oak Lawn - 11/7/15
It took a very long time due to the damage but the work was exceptional and the communication was consistent. I felt like he kept me updated as he would want someone to do for him or his family.
IL - 6200 Berkshire Dr, Crystal Lake - 11/7/15
My wife and I have now used Gerber 3 different times and each time it has been phenomenal. The service is always amazing. I had to go out of state on a business trip and not only did they call me every Tuesday and Thursday with status updates, they held my wife's car locked in the shop until we got back into town even though the service was completed. Fantastic service, we will definitely be coming back with any other needs.
IL - 4545 N Elston Ave, Chicago - 11/7/15
I had the misfortune of being in two accidents within a couple weeks. The team at the Elston location made an unfortunate situation much easier. Jennifer at the front desk was so pleasant to deal with, Raphael was such a sweetheart giving me a ride home and picking me up when the repairs were completed each time. My estimator Ryan kept me updated throughout the whole process and they even got the car done early on both occasions. That is only speaking about the excellent service so far, but the work that they did on my car was absolutely flawless. It came back looking better than it did before the accident, and they even cleaned it for me!! Thank you to all the staff at the Elston location. I hope I don't need it again, but if I do need my car fixed again I know where I will be going!!
IL - 7041 W 153rd St, Orland Park - 11/6/15
Happy with service, everyone was helpful and courteous.
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/6/15
I was exceptionally pleased w/ the customer service @ this location. Jacklyn & her team were very prompt & took care of me & did an amazing job fixing my truck. I would highly recommend them to anyone looking for an auto repair. Thanks again guys.
IL - 1001 Lee St, Des Plaines - 11/6/15
Every one was great I will recommend them to all
IL - 1325 Park Ave W, Highland Park - 11/6/15
Both Conscetta and Garcia provided great service. They were very good advocates for me.
IL - 1110 W Bloomington Rd, Champaign - 11/5/15
great service, everyone was very nice and helpful and went out of their way to help me. The repairs were done very well. Will definitely recommend to friends.
IL - 4718 Southwest Hwy, Oak Lawn - 11/5/15
My service was awesome at this location, I would recommend it to anyone that needs car work if they want excellent customer service.
IL - 1110 W Bloomington Rd, Champaign - 11/5/15
Very good and great customer care.
IL - 1500 McCormick Blvd, Mundelein - 11/5/15
Excellent service and care.
IL - 6140 W 159th St, Oak Forest - 11/4/15
They did a great job for me and my truck . I will go back and tell every one the good job every one did
IL - 7902 Forest Hills Rd, Loves Park - 11/4/15
Always great to deal with these guys. They have been up front with me and are very helpful!
IL - 300 Washington Ave, La Grange - 11/4/15
They were very knowledgeable and customer satisfaction was exceptional.
IL - 10933 S Central Ave, Oak Lawn - 11/4/15
The service I received was excellent from customer service to the repairs. Customer service rep was very helpful in all aspects including my rental process with Enterprise from setting it up to handling the return. Bill the adjuster was superb! He was very friendly and took care of all my needs. I will definitely refer this Gerber to friends.
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