Illinois Feedback
IL - 13433 Southwest Hwy, Orland Park - 11/4/15
Nice work. Gina and Mandy, who I dealt with, were professional and pleasant.
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/4/15
Mark did a great job taking care of my damage problem.
IL - 13433 Southwest Hwy, Orland Park - 11/4/15
Very pleased with the professional service I received. The employees handled everything for me which made it worry free for me...Also, very pleased with the repairs done on my car...
IL - 13433 Southwest Hwy, Orland Park - 11/3/15
Gerber provided great service from the time we dropped our car off. They kept me informed the entire time the car was being repaired. I got my car back 3 days earlier than the original estimated completion date. I would definitely refer Gerber to a friend. Many thanks to all of Gerber's courteous staff!
IL - 2360 Ogden Ave, Downers Grove - 11/3/15
Was involved in a car accident. Ian worked on my car and did a fantastic job. He was very thorough with his estimate. He is very professional. He got me my car back before the promised time. My car look like it just came off a showroom floor. I am thrilled with the service, quality of work, and professionalism!!!
IL - 6140 W 159th St, Oak Forest - 11/3/15
My van was hit in a parking lot with no note from the vehicle driver that hit my van. I took it to Gerber since it was highly rated by my insurance company. An appointment was made over the phone. The personnel at Gerber che=ck the van out and gave an estimate. The van was sopposed to be ready on 2 Nov, but they completed the work and I had my van back on 30 Oct. Great work accurately done with extremely friendly personnel. I highly reccommend Gerber for any type of auto repair work.
IL - 1060 W Huron St, Chicago - 11/2/15
Raul and his colleagues were fantastic with communication, quality work, and being timely. On top of that, as a courtesy, the Gerber team removed scratches from my car that were not part of my original service. It is very rare to get people in the auto service industry that are as well trained, polite, knowledgeable and timely as Raul and his crew. Well done.
IL - 8018 N University St, Peoria - 11/2/15
Ken, Eric and Jim all did a great job for me. the service was excellent, fast and they kept me informed!!
IL - 819 Estes Ave, Schaumburg - 11/1/15
These folks at the Schaumburg, Estes Ave facility nailed a home run on repairing my 1995 Jeep Grand Cherokee front end accident issues. Though she's got a lot of miles and the accident was not my fault and paid for by others. The manager Mr. Henneken and his crew made my jeep repairs look like it just came off the production factory floor. Though the front end was where the primary damage occurred, their attention to detail, even on the interior of the car ie: cleaning it up and such was outstanding as well. This vehicle owner has no problem of recommending this same crew at Estes Ave for collision and related auto body repair folks to anyone in a similar situation. Also for the record - my primary auto policy is USAA. They also highly recommend Gerber in their claim division as well. Should you or whoever reads this short note. Give me a ... read more
IL - 8018 N University St, Peoria - 11/1/15
I'm very impressed with their service and their hospitality. From the front desk to giving me back the keys they made me feel that I made the right choice in coming to them. I will hands down use them again and definitely recommend them. They constantly gave me updates so I knew exactly what stage my car was at and when. Thank you guys for making me feel so comfortable leaving my car with you.
IL - 1001 Lee St, Des Plaines - 11/1/15
I choose Gerber after visiting three shops for estimates. Their knowledge of my car and attention to detail was impressive. My car was repaired as quoted and delivered early. I'm very pleased with the results.
IL - 6200 Berkshire Dr, Crystal Lake - 10/31/15
Scott was great to work with, in our initial consultation, kept us informed with progress on the car, got us a loaner and was always pleasant and easy to reach. Work done was great! I would recommend and/or return to the Crystal Lake Gerber.
IL - 6140 W 159th St, Oak Forest - 10/31/15
A++ service!! My second car in a few months, and extremely professional and quality work! Very personal as well!! Rick is the main repair guy I dealt with, and he got my car back earlier then expected before Halloween weekend so I could transport my 3 young boys in our minivan to Grandma's to trick or treat!! Minty is great customer service, and Don is the nice GM! Highly-AWESOME-ended!! :-)
IL - 6801 Mill Rd, Rockford - 10/31/15
Wonderful experience. Very happy.
IL - 3425 N Halsted St, Chicago - 10/30/15
My repair was done very quickly, I was kept in the loop about each step of the process, I got my car back a week early, and they even repaired a faulty connection in my sunroof, which wasn't part of the collision damage. All in all, a great experience, and I will definitely return here if I ever have the need.
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