Illinois Feedback
IL - 400 W Grand Ave, Elmhurst - 11/26/15
This place is awesome ! From beginning to end of our service was fantastic. There customer service was great they kept us in the loop every step of the way. They handled everything like if the work was being done for them. My vehicle feels and looks great ! Very happy with the work and service. This will be our service people from now on. Highly recommend it to all my friends and family. Thank you for making a difficult situation so much smoother and stress free.
IL - 2360 Ogden Ave, Downers Grove - 11/25/15
I really appreciated the service of received. I hit a deer unexpectedly and Gerber fixed it as good as new - it was amazing! They gave me a rental car for the duration of the repairs and they were really helpful and called me with updates before, during and after. It was great. I will definitely refer all my friends to them!
IL - 2321 Lakecrest Dr, Pekin - 11/25/15
I had a dent/ scratch repaird on my fleet 2014 F-150 recently. Some of my co workers in the paint industry looked at the truck and could not tell where it had been repaired. Outstanding work! Thank you.
IL - 7041 W 153rd St, Orland Park - 11/25/15
Great Job, in less time that was originally agreed upon!!!! Van looks great, Thanks.
IL - 2010 Eagle Rd, Normal - 11/24/15
my car was put back the way it was before the accident. I love the fresh and clean car at pick up.
IL - 3518 W 63rd St, Chicago - 11/24/15
Wonderful professional and fast service. Everything was explained very thoroughly and whenever I had any questions they were more than happy to answer them. I brought in my car for some serious repairs and they were all fixed within a week. Would highly recommend to everyone.
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/24/15
I had a little mishap getting out of my garage after a bad snowfall and I damaged the lower passanger side of my car. I went over to Gerber an Mark took a look at my car and said it could be buffed out. I said that I had tried but didn't have much luck. He took the car in the back and buffed it out. It came out beautifully. I thanked him and said what do I owe you. He said there is no charge. I was so pleasantly surprised. What wonderful service. Thank You
IL - 801 N State, Elgin - 11/24/15
They did a great job getting the paint just right and explaining everything to me when I picked up the car. Well Done!!!
IL - 6801 Mill Rd, Rockford - 11/24/15
Very satisfied with quality of work and excellent customer service.
IL - 7041 W 153rd St, Orland Park - 11/24/15
Can't say enough about the service here. Starting with Jesse and the preliminary estimate and ending with Freddie when the job was complete. Both took the time to answer our questions and both were very knowledgeable about the repairs. Outstanding customer service is defined by open communication, and I was given updates via text and calls.The staff here at the Orland Park 153rd street store are a credit to your organization. And yes they are Highly - wreck-commended!!
IL - 21319 Central Ave, Matteson - 11/23/15
Great customer service. Car finished on schedule. They facilitated our insurance claim very well. Overall a very good experience!!!
IL - 1904 Lehigh Ave, Glenview - 11/23/15
Matt and Chris were awesome to work with. Quick estimate and scheduling. Work was top notched and the car was done a few days early.
IL - 21319 Central Ave, Matteson - 11/23/15
My bumper was impacted by something unknown. The Gerber Team took a quick look at my bumper and gave me a quick resolution in a few minutes.
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/21/15
GREAT service as always . From the front desk to my service writer Mark. I appreciated the updates from Mark. My car looks great you can't even tell I was in a accident. Thanks again Gerber!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/21/15
The car needed a "re-paint" job of the hood after original application of almost 10 years ago. It was done beautifully; the attitude of the manager was not only polite but gracious and without hesitation---the workmanship was covered under their warranty and done WITHOUT COST to me. The staff was welcoming. I so appreciated the hassle-free reception and that the work was still covered under the warranty. I would not to go anywhere else. Thank you Gerber and Patrick.
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