Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Outstanding service and highest quality of work. Everyone I worked with at Gerber was outstanding. Keep up the great work!
IL - 2360 Ogden Ave, Downers Grove - 11/12/15
Jorge B. was very helpful with setting up our repair. The repair was done very quickly and with excellent quality. Everyone we worked with (Jorge, the person at the front desk, and the person who showed us the work that was done) was very helpful, pleasant, knowledgeable, and friendly.
IL - 3518 W 63rd St, Chicago - 11/12/15
GREAT SERVICE! APPRECIATED THE PHONE CALLS I RECEIVED WITH UPDATES. BOTH GIRLS WERE GREAT IN UPDATING ME.
IL - 16100 Suntone Dr, South Holland - 11/12/15
Mario M. is a rock-star! He was super-professional and very nice from the moment I walked in until I picked my vehicle up after repairs were completed. I really appreciate that he took the time to call me and keep me updated about the progress of my repair. I hope that your company has a mechanism to recognize and reward outstanding staff. If so, I highly recommend Mario for your highest award for exemplary customer care!
IL - 1110 W Bloomington Rd, Champaign - 11/11/15
I was very pleased with how quickly they got my vehicle fixed. They were all extremely friendly and worked well with my busy schedule!
IL - 7902 Forest Hills Rd, Loves Park - 11/10/15
I was impressed with their customer service and work done to my car. They certainly know what they are doing not only with the car repair but with insurance process and car rental. I had a very positive experience having my car there after the accident. I totally agree with their commercial: it is highly Wreck-omended!
IL - 801 N State, Elgin - 11/10/15
Excellent Service! Really Like The Text Updates Keeps You Well Informed. Thank You.
IL - 6140 W 159th St, Oak Forest - 11/10/15
very courteous and professional.was kept informed of repairs,and was completed as schudled.the paint match was perfect.would recommend gerber to my friends.
IL - 819 Estes Ave, Schaumburg - 11/9/15
Matt H. the manager worked extra hard to try to please me, and acted as a man of his word. He said he would get the total under a budget for me, and made it happen. The work looks very good.
IL - 2360 Ogden Ave, Downers Grove - 11/9/15
Everyone was wonderful from the front staff with Wendy and Ann to my estimator Vito to whomever actually did the work. Very courteous and knowledgable as well as pleasant! They made this process so easy for me and I am so very grateful. I will recommend them to everyone!
IL - 1001 Remington Rd, Schaumburg - 11/9/15
Easy to work with. Car looks great. Updated every 2 days with progress. Work completed 2 days early.
IL - 10933 S Central Ave, Oak Lawn - 11/9/15
William G. and the crew did a phenomenal job. I'm very impressed with the service and the work done on my vehicle. They were polite, professional, and kept me informed on the status of my vehicle. Thank you
IL - 6200 Berkshire Dr, Crystal Lake - 11/8/15
The actual charge came in less than the estimate. EVERY individual I spoke with was a pleasure to deal with. Working with Enterprise with Gerber made my life easy. Everything about my experience was positive - my car looks GREAT. My son recommended you and I am truly grateful. I would highly recommend Gerber - I did get another quote which was $300 higher and in comparing the two quotes - they were doing the same thing....... truly al I can say is thank you!
IL - 3425 N Halsted St, Chicago - 11/7/15
Gerber did an excellent job repairing my car from start to finish. My estimator Rachel S. was always on top of things from letting me know via updates how my car was doing to accommodating the delivery time of my car to me. I would highly recommend Gerber to anyone who needs repair work.
IL - 440 Deerfield Rd, Pontiac - 11/7/15
Professional team. My car was in for repairs within 48 hours of my initial call and within 2 days repairs were complete. The care and concern given during the initial call to final repairs reassured me that an excellent job would be done. I also appreciated the extra help with obtaining a rental car. I am glad you are on State Farm preferred service team. I had no idea about your service in Pontiac Il until I received this recommendation. Thank you for your excellent service.
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