Florida Feedback

FL - 909 W Amelia St, Orlando - 6/10/14

10 STARS for DARREN at this location. My first interaction with Gerber was Sept/Oct 2013 after someone smashed my left driver door of my Ford Explorer; Darren was terrific throughout that claim. Today, I had a small issue with my son's 10-yr old Jetta and Darren was able to assist me and with a smile on his face, a handshake and resolution of the issue within 15 min. I am a retired Children's Hospital Nursing Administrator and I was responsible for "Customer Service" there. I wish I would have had someone of Darren's caliber to assist families. Never let him go elsewhere!!! He is wonderful!!!

Anne B

FL - 5520 LB McLeod Rd, Orlando - 6/9/14

The workers there are so great! They try to help you in every way they can; very kind and generous! Especially Denise D. who provided us with great help as we were on vacation at the time. My wife said she felt like this woman was like an angel sent from heaven, she had no obligation to help us out with several things and yet she did. They did an excellent job too, thanks to their repairs we made it home safely; thank you so much!

Hugo M

FL - 3550 13th St, St Cloud - 6/9/14

This is the second time we have had need of Gerber's service. The body work was very well done. It appears impossible to determine where the scrape was. The only negative was that the mirror in the right front review mirror housing almost fell out of the housing of the new right front rear view mirror assembly the first time the car was hand washed after receiving the car back from the repair. Bobby H. was very professional and answered all our questions

Houston B

FL - 4765 S Semoran Blvd, Orlando - 6/8/14

Good job. Brad P. was outstanding!

Diane M

FL - 180 S Lowder St, Macclenny - 6/6/14

WOW, absolutely amazing service went above and beyond, will definitely recommend them to everyone and anyone.

Samantha S

FL - 1011 Blanding Blvd, Orange Park - 6/6/14

Excellent service. Kept me informed of the progress. Very satisfied.

Lisa M

FL - 1011 Blanding Blvd, Orange Park - 6/6/14

Shawn M. was very helpful-He help me to settle my car problems-Thanks

Marie H

FL - 9002 Adamo Dr, Tampa - 6/5/14

I appreciate all of the hard work from the staff at Gerber. They were all very friendly and kept in touch with me on a regular basis pertaining to the status of my vehicle. The paint job was amazing!! Would definitely recommend their services in the future!

Ashley E

FL - 2120 State Rd 16, St Augustine - 6/5/14

The work done on my 2004 Mustang exceeded my expectations! Ashley B., Robin and the management at this shop make an excellent customer service team. The technicians are obviously highly skilled but also perform their jobs with pride... I felt that they went well beyond what was required and they treated my 10 year old car like I do- with tender loving care!

Phyllis H

FL - 12635 Hwy 27, Clermont - 6/5/14

Being in any type of accident is never a good experience, and I've never been in one until this one. However, the Gerber team in Clermont managed to make me feel that all will be okay. From arranging the towing company to pick up my car to the follow up on status of my car, it was a amazing experience. Scott M. was 'on it' at all times, keeping us up to date...Thank you Scott, you rock!!! and thank you Dereck and Christina and the entire team. They were all very helpful and with a great attitude...I think I even want to work there now!!! LOL! Thank you again and may you continue to be blessed!!!

Brenda C

FL - 4319 NW 6th St, Gainesville - 6/5/14

Kim and Scott were great, car was done well in advance of anticipated completion. I'm glad to see there is a Gerber Collision close to where I live should I need this type of service again.

John E

FL - 1011 Blanding Blvd, Orange Park - 6/4/14

Shawn M. was a great help! Very thorough when appraising damage for quote yet still managed to maintain affordability, kept in touch efficiently and frequently while car was in the shop, extremely personable and catered to all concerns we had as customers. If ever our car needs work again, we will most certainly be returning to gerber and requesting Shawn! Thank You!

Jordan K

FL - 35534 Pure Water Way, Zephyrhills - 6/4/14

Thanks so much for your hard work and great customer service!

Anna C

FL - 26615 Wesley Chapel Blvd, Ste 102, Lutz - 6/4/14

Words can't begin to express the professionalism exhibited by the Gerber Collision staff. My point of contact was Lisa. Not only did she go above and beyond to ensure our car was 100% right, but she also kept us informed throughout the entire process. We knew where our car was and where they were in the repair process for the two weeks Gerber had our car. While Gerber collision was originally recommended by USAA, I can honestly say that not only will I use the shop for all future repairs, but I will definitely recommend Lisa and her team to friends and family.

Joseph R

FL - 909 W Amelia St, Orlando - 6/4/14

Excellent experience, I have had experience with other shops but nothing like Gerber Collision. My Service adviser Lisa B was top notch, greeted very professional to include meeting the workers that where going to repair my vehicle. All papers neatly organized in a neat fold envelope, I will highly recommend Gerber to all my friends and Family also strangers. Please share this with Lisa, employees like this is what makes your business grow and become successful. Thanks Again Gerber!!!!!! Thanks, Mike

Michael A