Washington Feedback

WA - 21101 Hwy 99 S, Lynnwood - 9/12/23

The best part of getting in a car wreck was getting to meet Fiona at the Lynnwood Gerber location. What a delightful person! I know people must call her all the time with frustrations and anger and she was always so pleasant with me. Hooray for Fi!

Britta

WA - 21101 Hwy 99 S, Lynnwood - 9/9/23

Fi, my main point of contact, and John were transparent and kind throughout the process. The car was restored to pristine condition. Thank you Gerber Team!

Samuel P

WA - 9808 44th Ave NW, Gig Harbor - 8/26/23

Incredible service, kind and productive staff, great turnaround timing. Great experience!

Emma M

WA - 6211 W Okanogan Ave, Kennewick - 8/25/23

I just picked up my vehicle , me and my husband are extremely happy with the service received by Lilly, She was very knowledgeable and I am so glad she is my new go-to person , she gave me her personal cell pone and was able to get us brand new doors instead of used ones, I loved that she was available even afterhours . This company just gained a new customer , Thank you Lilly V.

Sheri B

WA - 2838 Black Lake Blvd SW, Tumwater - 7/17/23

Gerber Collision does amazing work I am very satisfied with my vehicle. Kevin and Emma are very helpful and kind I highly recommend Gerber Collision for any of your collision repairs.

Leo H

WA - 3014 E 55th Ave, Spokane - 7/16/23

Everyone at gerber collision were top notch. My car was there for 2mo because some of the parts were back ordered nationwide and I was updated weekly. I could go on... They were great and I'd highly recommend them. Thank you everyone

Alene M

WA - 9808 44th Ave NW, Gig Harbor - 7/12/23

Dustin B. our estimator worked diligently to get our truck quickly repaired. We were on vacation towing our 5th wheel camper and couldn't move without the truck. The work was done beautifully and professionally. Everyone from the receptionist and technicians were worthy of my 5 star rating.

Mark S

WA - 2838 Black Lake Blvd SW, Tumwater - 6/30/23

Kevin the Manager was the best by far to work with. Kind and friendly attitude. Was able to meet the deadlines and repairs look amazing. Like it never happened. Will always take my vehicles to this location anytime I need work done. Emma was a delight to work with as well. Made scheduling a breeze and pick was quick and easy. Thanks team for doing a great job on my Ram.

Jeremy A

WA - 9808 44th Ave NW, Gig Harbor - 6/29/23

Wow, what a professional company. Dustin B. Helped us through the whole process. Excellent workmanship by all of the staff. Thanks

James G

WA - 1627 E Francis Ave, Spokane - 6/28/23

Excellent work. Very professional. Stayed in contact daily. I highly recommend.

Harvey C

WA - 19006 Hwy 99, Lynnwood - 6/27/23

I am very pleased at the professionalism of all the team at the Lynnwood shop. Kinsey and Skye worked with me closely from the initial estimate to the final repair. They even moved my repair date up when there was a cancellation. The repair is flawless and I am very happy with the results.

Ralph L

WA - 801 SW 148th St, Burien - 6/20/23

Highly recommended! Mac really took care of us. We needed our vehicle back in a two week period from the time we first called. We got our estimate immediately and set up through our insurance company within a day. They managed replace the bumper, lift and back window and have it back to us before we left on our trip. Saved us a substantial car rental fee by their great service and expeditious repair. Excellent front desk communication. Very responsive to our needs.

Kate D

WA - 3014 E 55th Ave, Spokane - 6/11/23

Repair completed on time. Timely & informative updates Excellent car interior detail when repair completed

ROBERT B

WA - 1700 137th PL NE, Bellevue - 6/9/23

Nick went above and beyond helping my collision repair and always keep me updated as it was a long process to get all parts and repair. I am happy with the service and communication.

Michelle Y

WA - 9808 44th Ave NW, Gig Harbor - 6/5/23

The repairs to my Colorado were top notch as were the office coordinator and employee, Drew. Drew sent me updates on the repairs per text messages. When my truck was ready, I did not have transportation - Drew offered to take me from my home to Gerber. I was amazed at the quality of service and the commitment to customers. A huge thank you Drew!

Kathryn D