Washington Feedback

WA - 1970 S Burlington Blvd, Burlington - 7/8/24

great everything, thank you all!

xochi f

WA - 21101 Hwy 99 S, Lynnwood - 6/26/24

Truck was service June 10-18. Did a great job repair work. People who saw damage before said truck look brand new.

Innis M

WA - 1124 Carpenter Rd SE, Lacey - 6/25/24

My estimator, Michael K. , was one of the most helpful, thoughtful, knowledgeable and caring mechanics I have ever had the pleasure of working with. His expertise and professionalism helped me feel reassured and taken cared of after my fender bender. From the minute I met him I knew that I would be in good hands and he fully delivered on what I needed for my car. Thank you Michael and all of the staff at Gerber!

Kevin F

WA - 2003 136th Ave E, Ste 104, Sumner - 6/17/24

Excellent staff, my front end damage was repair perfectly. My car was emaculate, inside, and out. Definitely 5 star body repair shop.

Thomas W

WA - 19006 Hwy 99, Lynnwood - 6/4/24

What a fantastic experience! Excellent customer service is a rare attribute for a business, especially among collision and glass providers. My exposure to a competitor of Gerber last year left a poor taste in my mouth, but it feels like the industry has been reformed by the Lynnwood team at Gerber Collision and Glass. Joshua A. was patient, carefully explaining the process and adroitly setting expectations even when delivering tough news. Fi is fantastic! She is welcoming and eager to assist, welcome customers, or answer questions. A special shout out to Adrianna on her first day helping me figure out the Keurig Machine. I highly recommend this group of professionals when you need them.

Grant G

WA - 1970 S Burlington Blvd, Burlington - 6/4/24

5 stars

David R

WA - 1970 S Burlington Blvd, Burlington - 5/23/24

Beautiful workmanship on my car. Very courteous and personable staff even giving me a ride home, then picking me up and bringing me back when the car was done.

Gerald B

WA - 6211 W Okanogan Ave, Kennewick - 5/20/24

Lilly V. was the estimator assigned to a tire accident in my chevy cruz. LILLY provided excellent customer service*very knowledgeable*Car looked amazing upon pick-up~even detailed! Thank you Lilly & Gerber??

Lynn A

WA - 3014 E 55th Ave, Spokane - 5/16/24

An outstanding, positive experience from 1st through last day. Quality work, professional interactions throughout the process, great communication of status and updates. Without reservation - highly recommended.

Terry S

WA - 5601 S Adams St, Tacoma - 5/10/24

Gary is an amazing manager, such attention to detail and service. As a health care professional I truly appreciate the courtesy and expertise he and his team put into all their work. Thank you for your excellent service and kindness to my friend as well!

Marilee R

WA - 1318 W 2nd Ave, Spokane - 5/7/24

Gerber was good at keeping me informed about the progress of the repair.

Waldean S

WA - 6211 W Okanogan Ave, Kennewick - 5/7/24

I am so impressed with Lilly ! Who is unbelievable human being with such a great personality who went above and beyond her job to help me to get through very difficult situations in my car accident hit and run . She even communicated with my insurance company to get full coverage for my car to fix properly. I can't believe how much her communication with both parties to made me so satisfied service and for future work I would never go anywhere besides her . I have no words to describe my feelings about Lilly's work professionally and well communication skills. Thank you so much for your support and hard work. God bless you forever.

Ruby K

WA - 1318 W 2nd Ave, Spokane - 4/26/24

Car looks wonderful!! They did a great, quick job repairing it and I was surprised with how amazing it looked!

Abigail K

WA - 1970 S Burlington Blvd, Burlington - 4/25/24

Beautiful work, truck came back alot cleaner than we left it!

Michael C

WA - 1970 S Burlington Blvd, Burlington - 4/25/24

5 *****

Michael L