Washington Feedback

WA - 365 Rainier Ave N, Renton - 11/3/10

I was really surprised with how fast the service was. All of my needs were taken care of quickly and with amazing customer service!

Stephen S

WA - 365 Rainier Ave N, Renton - 11/3/10

Everyone was a pleasure to deal with. I was fully informed about the damage to the car and all my questions were answered. The repair was done in a very timely manner and I was pleased with the result.

Al S

WA - 5601 S Adams St, Tacoma - 11/3/10

I am very happy with the work they are fast and convenient and they really no how to take care of their customers I will recommend them to any one that needs work done on their car.

Ashley O

WA - 1124 Carpenter Rd SE, Lacey - 11/2/10

Jeff worked fast and did a great job. He told me it might take an hour and it ended up only taking about a half an hour. He was very friendly and had great customer service.

Patrick

WA - 5601 S Adams St, Tacoma - 11/2/10

The repair shop was very good about keeping me informed about the repairs being done to my vehicle and damages that were done from the collision. The employees were very friendly.

Jacob H

WA - 5601 S Adams St, Tacoma - 11/2/10

My truck looked great, I couldnt belive how nice it was. I had to come back for a quick fix on something but no problem they got me right in and it wasn't anything that they did, but they still took care for me. Richard and Mike, great guys I know where I will be again if needed.

SG Jorge P

WA - 14201 NE 190 St, Woodinville - 11/2/10

I was extremely pleased with the service I received at your shop this past Friday. Jen McKinney is an outstanding person to deal with. She's very good at her job and extremely personable. More employees should be like that.

Ed C

WA - 14201 NE 190 St, Woodinville - 11/2/10

Amazing customer service!! The call every day to let me know the progress was very helpful and the quality was fabulous. They delt with the insurance company so it was painless for me. We just bought an old van for cheap and will definatley have Gerber fix it up for us!

Cheryl L

WA - 1700 137th PL NE, Bellevue - 11/1/10

Wonderful service and very friendly staff.

Jessica L

WA - 1700 137th PL NE, Bellevue - 11/1/10

Great attention to detail.

Joe M

WA - 365 Rainier Ave N, Renton - 10/29/10

The ladies were very courteous and I will always use this repair place. They did everything they promised which does not happen very often. And my car looks great. I'm going to call my insurance company and thank them for recommending you.

Michael G

WA - 21101 Hwy 99 S, Lynnwood - 10/28/10

Just want to thank you and your team for a job well done :-)

Gabriel

WA - 365 Rainier Ave N, Renton - 10/28/10

Unfortunately I have had to visit Gerber several times in the past two years. I have to say - each and every time the work has been incredibly flawless. I had a door replaces, a front end hood, quarter panel replaced, headlight replaced, among other things. I drive an Infinity G35 and I love my vehicle. I consider my car a worthwhile investment. I would not take my car anywhere else. I appreciate the craftsmanship of the repair - Gerber Renton has some of the most qualified individuals in the business. The paint job was amazingly impressive. On one visit there was one small detail missed, but quickly resolved. As far as collision shops go, Gerber Renton receive a 9 out of 10 (ten being the highest ranking) from me. Pretty satisfied. I always tell everyone where I got my vehicle repaired. Flawless.

Sandra

WA - 5601 S Adams St, Tacoma - 10/28/10

The shop customer service was superior to anything I have had in the past. My Service Writer was knowledgeable and very prompt.

Eugene S

WA - 5601 S Adams St, Tacoma - 10/28/10

I am very happy with the work that was done on my vehicle, your team was very specific on what would be done, how long it would take and how much it would cost to which every point was met exactly as it was described. In my book that is solid home run as in the past I have gone to other shops and have normally never had such a great experience.

Dean B