Washington Feedback

WA - 14201 NE 190 St, Woodinville - 2/11/11

I had a great experience at Gerber. My truck had been hit and run and there was significant structural damage to the bed and bumper area. It was going to take some skill to get the shape of the metal back to where it needed to be. I take my truck in and right away I'm taken care of by a guy who puts together a logical estimate. I get an awesome rental car with no nonsense from the Enterprise rep (no dumb questions like: "Are you SURE you don't want our additional insurance?"). Two days later the truck is completely fixed and it looks factory new. Zero problems. Zero defects. They even detailed my chrome wheels. I'm typically a really skeptical guy about automotive repairs. I've been worked over one too many times. Gerber hit every note and gave me NOTHING to complain about. Thank you very much!

Kevin B

WA - 1124 Carpenter Rd SE, Lacey - 2/9/11

Good work. Done on time.

Wes D

WA - 5601 S Adams St, Tacoma - 2/8/11

Very friendly staff, I received several calls about how the repair was going and what was going on with the parts. My car was finished two days before the original date talked about. Repairs are great paint matches perfectly!

Lisa N

WA - 21101 Hwy 99 S, Lynnwood - 2/6/11

Went to great lengths to acquire the best replacement parts for my damaged car. Explained exactly what was done to the car, precautions to take with the new paint and answered any other questions I had.

Jerald R

WA - 5601 S Adams St, Tacoma - 2/4/11

Tacoma was great. They worked on getting my parts that were no longer around for weeks. That's real service.

Carlo C

WA - 1124 Carpenter Rd SE, Lacey - 2/2/11

I love the way my truck looked, it looks so much better. Thank you very much.

Juan V

WA - 1700 137th PL NE, Bellevue - 1/31/11

My name is Belky, I had an accident a few weeks ago and i didn't know what to do with my car, but i called to Gerber Collision and let me tell you this guys did an awesome job with my car, right now it looks like a brand new car and i love it, so if you have and accident or there's something wrong with your car Gerber Collision and Glass is the perfect place where you can go. Thanks you guys you did a great and awesome job thank you soooo much.

Belky O

WA - 365 Rainier Ave N, Renton - 1/31/11

I was very impressed with the client service I received from Tyler Connelly...it was truly above and beyond. In addition, the repair work was great. Thank you.

Ross H

WA - 365 Rainier Ave N, Renton - 1/28/11

The level of service was excellent. Everyone exhibited a high level of professionalism. Kamby was informative, helpful and kept me up to date on the progress of the repairs. Her co-worker in the office was friendly and helpful. This has been one of the best customer service experiences I have ever had. Thank you.

William J

WA - 14201 NE 190 St, Woodinville - 1/27/11

Excellent organization and very professional service from Jennifer, Christine and Reno at the Woodinville site in Wa. Service was quick and thorough but also considerate and kind . They kept us informed throughout the entire process. Final cost was very close to the the original estimate and the car was repaired perfectly and in a very reasonable time period. The staff at this particular location are indeed a credit to your company.

Sandra-Lynn K

WA - 14201 NE 190 St, Woodinville - 1/23/11

This is the third time I have used Gerber. They are always extremely professional and the repairs are done right and with urgency. I have not had one complaint.

Brian I

WA - 14955 NE 90th St, Redmond - 1/20/11

Great service, cheap and professional.

Yoela C

WA - 365 Rainier Ave N, Renton - 1/20/11

Friendly service, on time, and the repair was perfect! It was an unexpected plus to find my car washed, vacuumed, and windows washed inside and out! Even the trunk was vacuumed! A +, for great service, a clean shop and office, and complementary coffee and water! I shall return and recommend!

Frank V

WA - 365 Rainier Ave N, Renton - 1/13/11

I received a price from the Ford Dealer for the repair of my driver side mirror that was incredible. I brought it to Gerber who was able to make the repairs at a third of the price. They made it easy and was done as promised. The final price was even lower than the estimate since they did not have to use some parts that might have been needed. Thank you

Todd M

WA - 365 Rainier Ave N, Renton - 1/12/11

Was referred to Gerber based on quality and service. My experience matched and even exceeded expectations. Appreciate the service and I have no problem recommending Gerber.

Doug S