Washington Feedback

WA - 365 Rainier Ave N, Renton - 3/4/11

Quick, kept me updated and even provided a 5 day rental car! Amazing service!

Katy J

WA - 365 Rainier Ave N, Renton - 3/4/11

I had a wonderful experience having Gerber repair the vandalism to my car. They did most of the work between my insurance company and the car rental company. They kept me updated on the status of the repairs and called with enough advance that I was able to get to the shop right as the car was completed. My car was washed (better than when I bought it), they cleaned out the inside (very unexpected) and even took off tape residue from me trying to keep the weather out. I've dealt with other body shops and I have NEVER received the service and courtesy I received from everyone at Gerber. Thank you so much!!

Lori S

WA - 365 Rainier Ave N, Renton - 2/23/11

Gerber in Renton did awesome work. They were quick, professional, and did little extra's such as vacume the interior and washed the windows. They certainly earned my vote as a shop I shall return to, when my car should need future attention.

Gloria L

WA - 365 Rainier Ave N, Renton - 2/22/11

Got me in and out quick and work was very very well done.

Drew Y

WA - 365 Rainier Ave N, Renton - 2/22/11

I have used your Renton shop on 3 different occasions with absolute satisfaction. Your staff do an excellent job of repairs, their estimates are always as expected; the work is always done in a timely fashion and their attitudes and customer service are excellent and worthy of much praise. I have and do continue to recommend your shop.

Evelyn M

WA - 365 Rainier Ave N, Renton - 2/22/11

I was impressed by the level of customer service and the extra effort they made to get my car fixed quickly and with quality. They took care of every detail including pre ordering parts they thought might be needed to expedite the time I was without my car. Instead of taking 3 days, I had my car back the same day. They even coordinated my rental car for me. I highly recommend them.

Kristie P

WA - 5601 S Adams St, Tacoma - 2/21/11

From my very first contact with Gerber C.ollision, and throughout the entire process of my collision repair, the staff wasexceptionally friendly and professional. Adjuster Randy Baas answered all questions cheerfully and gave me frequent updates on the status of my car. I must say they went above and beyond, due to some operational problems with the interlock device on my vehicle. Their patience was much appreciated during this stressful time!

Margaret Anne M

WA - 5601 S Adams St, Tacoma - 2/19/11

The person that i dealt with was Richard. He was nice and professionl. Once my car was finished, I notice weeks later my automatic window button was pushed down. I called they told me to bring the car in. I showed them what was wrong. I did not think they would fix it because it has been several weeks. The fixed problem patched it with tape put it back into place no questions asked. I was very suprise. That would bring be back and tell other's about them. Thanks

Glynis M

WA - 1124 Carpenter Rd SE, Lacey - 2/17/11

I took my minivan to Gerber Collision in Lacey at the recommendation of my insurance company after an accident. All the staff there that we met were friendly, courteous and professional. Jesse was our service coordinator and he explained the process clearly and in detail. The job was done in less time and for less money than the original estimate. We would definitely use them again should the need arise, and recommend Gerber to anyone in need of quality collision and glass repair.

Jessica W

WA - 1124 Carpenter Rd SE, Lacey - 2/16/11

Great job, car looks fantastic, super fast service, thanks!

Michael S

WA - 365 Rainier Ave N, Renton - 2/16/11

The staff is very courteous, knowledgeable, and very prompt response to questions. My vehicle was repair in a shorter time than promised. I am very impressed with their service. I even received an unexpected car wash.

Peter Y

WA - 1124 Carpenter Rd SE, Lacey - 2/14/11

I am EXTREMELY impressed with the work done for my car. The people who are working here at Gerber are the best in the business. I will recommend them to anyone and everyone I know. And give Andrew a raise. He made this so easy for me. You are #1 in my book. Thank you.

Colleen L

WA - 1124 Carpenter Rd SE, Lacey - 2/13/11

This past year I had my truck repaired by Gerber in Lacey, WA., Mr. Goodman was extremely helpful, kept me informed, had my truck done on time, and was very professional. Will tell everyone how great he was.

Sidney S

WA - 1124 Carpenter Rd SE, Lacey - 2/11/11

Gerber was extremely professional and accommodating in the repair of my vehicle! I will definately use them again when needed in the future, as well as recommend them to others. Thanks Andrew, you were awesome!

Lisa G

WA - 14955 NE 90th St, Redmond - 2/11/11

After someone recently rear ended my car the insurance company sent me to Gerber. I couldn't have been more pleased. They were prompt, professional and very courteous. They even went the extra mile and cleaned my car inside and out!!! I would highly recommend them.

Karen F