Washington Feedback
WA - 5601 S Adams St, Tacoma - 5/18/11
Great service and customer care. I couldn't believe I was treated so well when my car was so difficult to work with. Thank you.
WA - 1700 137th PL NE, Bellevue - 5/15/11
Great, great service!
WA - 14201 NE 190 St, Woodinville - 5/15/11
Great service and fast, thank you very much!
WA - 1124 Carpenter Rd SE, Lacey - 5/13/11
Excellent service And customer relations. Will recommend you over your competition hands down. Very friendly and the price was right.
WA - 14201 NE 190 St, Woodinville - 5/10/11
"After being nearly sideswiped and swerving into a median at 50mph to avoid a minivan driver on the phone my 2010 Nissan Titan was in need of some serious repair. Being New to the area and never having had to use a body shop , Gerber was Recommended by the service department at Cambell Nelson Nissan. The dealership told me if I took My Titan to Gerber That I would get it back and not even be able to tell that it was ever in the shop. I have heard all the horror stories, numerous return trips to the shop after your vehicle is so called "fixed" but I figured that the dealership was ok with Gerber soooo..... to Gerber my Titan went. I will have to say, frrom the day I walked in to the time I picked up my truck Reno Bauwens kept me in the loop about what was happening and how the repairs were going. When I picked up my truck I ... read more
WA - 5601 S Adams St, Tacoma - 5/3/11
The representative I worked with was helpful and remarkably honest and I could hardly tell where the damage was before.
WA - 365 Rainier Ave N, Renton - 4/29/11
Excellent service and mangement- very clean facility!!
WA - 365 Rainier Ave N, Renton - 4/28/11
I recently took my car into the Gerber Collision in Renton, WA after being rear ended. I was very impressed with the service. Kami did my estimate and scheduled my service. My car was repaired faster than estimated, I was called about repairing additional damage and Kami knew who I was every time I walked in the door. In addition to all of that, when I got in my car to leave they had vacuumed it out as well. I have been extremely busy with work and taking care of my mother lately so needless to say, my car has been more than a bit neglected. Although it was a small touch, it was a really nice surprise and just made my day. I would absolutely recommend using them and will return in the future, if need be.
WA - 14201 NE 190 St, Woodinville - 4/22/11
EXCELLENT SERVICE STRIVE TO MAKE SURE CUSTOMER IS THOROUGHLY SATISFIED NO MATTER WHAT CHRISTINE and RENO VERY PROFESSIONAL EASY TO WORK WITH
WA - 365 Rainier Ave N, Renton - 4/17/11
Perfectly executed collision repair with perfect alignment, paint, detailing results exactly as scheduled and on time. I couldn't recommend this staff more highly. Repairs are as needed and with a smile at all times. They go out of their way to make dealing with them exceptional including arranging rental car coordination.
WA - 14201 NE 190 St, Woodinville - 4/15/11
You guys rock. And I will certainly refer friends and family to you in the unfortunate event they need repairs.
WA - 14201 NE 190 St, Woodinville - 4/15/11
Jennifer and Christine and Reno were wonderful to work with. I dealt mainly Jennifer and Christine. Both were very professional, communicating with me frequently re: status of the repairs. Jennifer was a very calming influence for me when I first brought my car in. Christine stayed after hours a bit when I ran late to pick up my car. The repairs seem perfect.
WA - 14201 NE 190 St, Woodinville - 4/14/11
YOUR EMPLOYEES ARE WONDERFUL! I had such a good experience working with the people who work at the Woodinville store. Reno Bauwens went well beyond the call of duty. I parked the rental car I was driving in my driveway and after exiting it the doors automatically locked and the keys were still inside. I called Gerber and - Reno to the rescue! He came to my house and after several trips to get the right equipment got my car door opened and saved the day. Thanks Reno & the good people at Gerber Collision in Woodinville.
WA - 1124 Carpenter Rd SE, Lacey - 4/13/11
I went to Gerber in Lacey, WA after I had backed into my garage door while it was opening. busting out the rear window and bending the rear windshield wiper motor assembly forward. I told them I wanted it fixed without making an insurance claim. They were able to replace the windshield, remount the wiper motor all for less than my deductible and less than half the cost of an estimate I received from another shop. Saved me money and a claim! Staff was courteous and explained all my options.
WA - 1124 Carpenter Rd SE, Lacey - 4/11/11
Outstanding Service!! This is the second time your Lacey location has repaired one of my vehicles. Both times, all repairs were completed as agreed on schedule.
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