North Carolina Feedback

NC - 801 N Main St, Holly Springs - 6/26/13

My wife unavoidably hit a piece of truck tire on the highway. The tire was thrown up into the rear wheelwell damaging the rear bumper. I took the car to the Gerber Collision in Holly Springs, NC and met with Lee. He asured me they could repair the damage to my satisfaction. The car was repaired to the extent that you would never know the damage had occurred. I want to thank Lee for his expertise and guidance, and a speciall thank you to Mike who did an excellent job with the actual repair. I would not hesitate to recommend the Gerber Collision and Glass in Holly Springs, NC to anyone that may need their services.

Tony D

NC - 801 N Main St, Holly Springs - 6/25/13

I went to Gerber on Main Street in Holly Springs, NC and in no time they helped me get back on the road with EXCELLENT service. I will refer them to anyone with car repairs needs. Thanks again in particular to Lee Coffer.

norman p

NC - 6013 Victory Lane, Concord - 6/23/13

Very professional -- courteous -- prompt -- informative

Dianne A

NC - 3506 Bragg Blvd, Fayetteville - 6/23/13

Quick and thorough repairs on my car, and with the frequent text updates to my cell phone, I felt in touch with the progress of the repair. Well done.

Jim G

NC - 712 Sunshine Way, Greensboro - 6/22/13

The service was excellent! The repairs look great. Most importantly the young man (Michael Graskin) who handled my incident kept me well informed and was very good with handling customers -- a really nice guy! The communication to customers is extremely important and Gerber handled it beyond my satisfaction!

William R

NC - 212 Old Salem Rd, Morganton - 6/22/13

I am so pleased with the service I received, Bob Frizele came out & introduced himself, and let me know he was there to help me & my poor CAR, that needed a new bumper. The women that worked at the desk were so thoughtful & nice to me, kept me in touch by phone how things were going & when to pick my car up. A when I saw my car, I was so happy with how it looked and so clean. I will for sure recommend Gerber is the place to go when your car needs repaired. Thank-you so much for your service.

susies c

NC - 3410 Durham-Chapel Hill Blvd, Durham - 6/21/13

I received notification daily on progress of work, Everyone was very friendly & helpful.

Dana R

NC - 1429 Mechanical Blvd, Garner - 6/21/13

the services was very good.car was ready when they saided it was going to be ready.

shervoneda e

NC - 6013 Victory Lane, Concord - 6/21/13

I was really impressed at the extent this repair service location went to to make my 2013 Sierra look like it just came off the assembly line. My vehicle's color paint is a special blend so Gerber brought in an expert with a spectrometer to match up the color. And this was to repaint only one rear door on an extended cab. Fantastic work. I have effectively a new truck.

Bob F

NC - 2821 Capital Blvd, Raleigh - 6/20/13

Quality work with a fast turn around! The staff was very friendly and did a great job staying in contact with updates on my car during the repair process. We will be back soon w/ a windshield repair for my husband's truck! Thanks!

Mary J

NC - 13516 Old Statesville Rd, Huntersville - 6/19/13

I was involved in a fender bender south of Charlotte. Police fixed bumper so I was able to drive to sons house. My insurance company suggested Gerber, I was a bit hesitant at first since I own a Prius and was cornered about their knowledge of hybrids. After much discussion I took my car there Monday 5/20/2013...my fears immediately went away when I saw many hybrid in this large and very well maintained business. Auto was finished Thursday, and looked great. Everyone at this business was friendly and helpful. I would be happy to answer any questions regarding this business and would definitely use them again.....if I had too....which I hope doesn't happen.

Mary M

NC - 801 N Main St, Holly Springs - 6/19/13

Highly recommended A+++++

David b

NC - 1140 US Hwy 70 SE, Hickory - 6/18/13

I had not met any of the support staff in Hickory so I made a stop there today to introduce myself. I have to give Kudos to the Customer Service Representative at that location. She should be the poster child for that position. I was 2 steps in the doorway and she was 25 feet from me at her desk working. Before I made my third step she greeted me, shook my hand, introduced herself, and asked how she could assist me today. I felt like she truly wanted my business whoever I was. There is no surprise why they remain one of the top performers in the market month after month. Now; can you lend her to me for about a month while I teach a few hundred more folks that level of engagement? A very good experience and I certainly appreciate all you do

John R

NC - 1429 Mechanical Blvd, Garner - 6/18/13

There was an accident with my car on June 3rd.When asked by Nationwide who did I want to fix it,I was not sure.Then I decided to try Gerber in Garner.They all are just excellent people!I felt they cared from the time I had to bring my car in for the estimate.They all were very pleasant.Jay wasextra nice in explaning to me things he would do.My car was beautiful!!I am very pleased.I have already put the word out about Gerber!Thank the staff and everyone that was involved.I felt they all cared!!! Love youall.

Rebecca M

NC - 13516 Old Statesville Rd, Huntersville - 6/17/13

I just wanted to Thank You for the great service I received from you and Gerber! You are truly a Professional an I appreciated all you did to keep me updated on my vehicle!! I will definitely send Referrals! Thank you again & keep up the great work!! You Rock!!

Mellissa H