North Carolina Feedback

NC - 13516 Old Statesville Rd, Huntersville - 6/17/13

I've been in your shop 3 times and each time the experience has been better. I will use you for body work as long as I live within 100 miles.

Dana D

NC - 201 Maynard Crossing Ct, Cary - 6/17/13

Thank you for your excellent work.

Rou'shywan L

NC - 3506 Bragg Blvd, Fayetteville - 6/17/13

Absolutely superb service and very impressive customer service representatives. Ms. Jennifer Ward, damage estimator, was my initial contact upon arriving at the service location. I must say she certainly exhibited the professionalism that makes a customer feel confident that the service will be done in a manner to meet their expectations. I was given very timely status updates of my vehicle during the entire duration of in shop. The customer service representatives I encountered are to be commended for the customer friendly environment they create. Hey, If I walk away very pleased with the service I got, I'll guarantee everyone else will. Thanks a million Jennifer and the rest of gang at Gerber. Recommend Gerber? certainly would and will.

Charles C

NC - 13516 Old Statesville Rd, Huntersville - 6/16/13

Our experience with Gerber Collision has been our best experience that we've ever had. From day one they were professional and excellent at giving updates and just making us feel comfortable with the whole process. My wife wasn't able to get to the collision center so my wife was the one handling all the communication. Everyday she spoke very highly of how seamless the process was and how happy she was Gerber was fixing our vehicle. They even called us and told us that they were able to identify a small problem with the vehicle. They took care of it with no problem and that goes to show how thorough they are with their work. Once the vehicle was fixed we were trying to figure out how we were going to drop off our rental car. Gerber Collision and Glass coordinated with the rental car company and we were able to drop off the car at Gerber ... and they turned in our rental car for our convenience. Not to mention once my wife got in my car and was driving home she realized that the car had been washed and vacuumed, just to put the cherry on top. Allison was great and we enjoyed talking with her, she was so down to earth and very professional. Mike was also great if we had a question or request he provided whatever we needed without hesitation. Enclosing even though we had a situation that started bad with someone breaking into our car once it was dropped off at Gerber we couldn't have imagined that they would make the difference in making it a great one in the end. read more

Kenyon G

NC - 201 Maynard Crossing Ct, Cary - 6/15/13

Did a great job on the repair, took care of everything and more. Thanks.

Ramesh K

NC - 111 Commons Dr, Mooresville - 6/14/13

Everything is great!! Thank you so much for all of your assistance throughout the process. You were awesome to work with

Alana B

NC - 13516 Old Statesville Rd, Huntersville - 6/14/13

What a wonderful company to deal with , if you happen to be in a situation of needing car repair Gerber Collision did a marvelous job on my vehicle. The staff is very friendly and professional. They not only repaired my vehicle they cleaned it inside and out. I was able to pick my vehicle the next day. They have a scoring of 1-10 I give them a 11. I hope I won't need to see them again !!!!!!!

Carol A

NC - 1978 S New Hope Rd, Gastonia - 6/14/13

Repairs were completed quickly. I liked being able to view the pictures of the progress daily. The employees were extremely nice and answered all questions. Excellent service - a 10 in my book.

Susan M

NC - 201 Maynard Crossing Ct, Cary - 6/13/13

I got my cars bumper and the side panel painted. Folks at this location have done an exceptional job. Their estimates were perfect. Their customer service was top notch Andy was very helpful in explaining the process involved. I am impresses with their service.....

Naresh M

NC - 212 Old Salem Rd, Morganton - 6/13/13

i was very pleased with the repairs on my jeep and the very friendly service , the up to date text messages was awesome , i will highly recommend Gerber to anyone for their body work !!!!!!!!

Robert T

NC - 212 Old Salem Rd, Morganton - 6/13/13

Quick and easy- made apoint- got estimate and all promises met- on time- no surprises- staff very friendly and informative--- I am very impressed- email notification system is real nice touch!

William (Bill) H

NC - 8813 Ice Dr, Raleigh - 6/12/13

I cannot say enough about the outstanding customer service I received, beginning with the first phone call. And Phil was a pure joy to work with. He was courteous, professional, knowledgeable, and made the entire process pain-free. The work on my car was also top-notch. I have recommended Gerber to friends and I will definitely use them again if the need arises. You could tell that this was a well-run operation and that staff were trained in the smallest details of customer service.

Brenda D

NC - 201 Maynard Crossing Ct, Cary - 6/12/13

I worked with Mr. Rodney B. Tilley, the general manager of the store. Outstanding customer service. I was very satisfied. I will recommend the store to all my friends and come back there whenever I need collision or glass repair.

Eduard S

NC - 13516 Old Statesville Rd, Huntersville - 6/12/13

Gerber collision took great care of me and my car! I took my car to them on a Thursday, they informed me it will be ready the following Thursday, but it was actually ready a day early!! I also had to get a break leak repaired due to the accident I was in and they repaired the other side for me as a bonus!!! And it didn't cost me anything :) I would recommend anyone to Gerber Collision...Ask for Allison or Ken

Courtney M

NC - 13516 Old Statesville Rd, Huntersville - 6/12/13

Stopped in for minor damage esatimate Inguired about minor damage estimate Was met by Ken Morrison who handled my problem with great speed and accuracey.He was very efficent and polite .

william h