North Carolina Feedback

NC - 3506 Bragg Blvd, Fayetteville - 5/15/13

We appreciate your time an effort in repairing my vehicle. It was a pleasure in doing business with you. Thanks for everything. Amanda Boykins.

Amanda B

NC - 13516 Old Statesville Rd, Huntersville - 5/14/13

I wanted to write an email to express how satisfied I was with Gerber collision in Huntersville. Unfortunately my wife filled out the survey and did not reflect appropriately what I thought of Gerber collision as I was the one who actually dealt with the claim in its entirety. I feel their customer service was excellent & their attention to detail was excellent. There was a minor hood issue after the initial repair but Ken was kind and accommodating with regards to the issue and it was resolved to my satisfaction. I would not hesitate to use Gerber in the future and I would also refer friends to Gerber without any reservation. Additionally USAA was also excellent in handling the claim. My gratitude goes out to both entities.

Ray H

NC - 111 Commons Dr, Mooresville - 5/14/13

Very pleased with the overall experience - office staff friendly; status updates communicated to us frequently; process seemed thorough; and so far the vehicle repairs seem great. Thank you.

Mitchell E

NC - 1429 Mechanical Blvd, Garner - 5/14/13

Gerber was amazing! They were fast, kind, and did a wonderful job!

Meredith H

NC - 801 N Main St, Holly Springs - 5/14/13

There is no way I could be more satisfied with this minor repair. I will HIGHLY RECOMMEND you to anyone. Many thanks for all the unexpected help you gave.

The Rev'd Ralph E F

NC - 13516 Old Statesville Rd, Huntersville - 5/13/13

I just wanted to thank you personally Vanessa for working with me and for keeping me informed throughout the whole process. Gerber Collision was so helpful with answering all of my question and making me feel like I was VIP with their service. My car came back 100% better than I could have imagined and they even brought my rental car back which took a lot of stress off of me. So thank you for your service and I will refer anyone and everyone to your company for making my unfounate accident and very painless process.

Cassie B

NC - 3506 Bragg Blvd, Fayetteville - 5/13/13

I could not be happier with the quality of work and customer service that I received over the last 2 weeks from Gerber Collision and Glass. My car was hit in a parking lot on Fort Bragg, resulting in roughly $3000 dollars worth of damage to the trunk panel and rear of the car. During the repair process I was updated every 2-3 days on the progress of the car either by text or phone call, the damage was repaired ahead of schedule, and quite honestly the car looks better now than it did prior to the accident. I jokingly asked a few of my co-workers if they would hit the front end of my car with theirs just so I could take it into Gerber again. I will recommend this Gerber location to all of my family and friends in the future for collision and repair needs.

Benjamin A

NC - 1140 US Hwy 70 SE, Hickory - 5/11/13

This is Lisa Stanley. Just wanted to say Thank You!. I picked up my Explorer Friday morning and she looks great. I must admit that I was a little nervous driving her the first time but I guess that's to be expected. The staff at Gerber did a good job and the lady that helped me when I got there was very nice and explained everything to me. She even took care of getting the rental back to Enterprise for me. Again, Thank You! for all of your help.

Lisa S

NC - 111 Commons Dr, Mooresville - 5/10/13

First Class customer service by everyone.Elizabeth was excellent.

Alan F

NC - 111 Commons Dr, Mooresville - 5/9/13

Great service. So please with repairs and condition of car when it was returned. I felt well informed and well taken care of. Will definitely recommend to others. Thank you!

Emily G

NC - 111 Commons Dr, Mooresville - 5/9/13

Gerber provided very quick and reliable service. The staff was very helpful and friendly!

Courtney B

NC - 2821 Capital Blvd, Raleigh - 5/9/13

Everyone was very friendly and personable, car repair was done in a timely manner and excellent job!

annette b

NC - 801 N Main St, Holly Springs - 5/9/13

I had a great experience with GG&C in January when they did repairs on my vehicle following an accident with a deer. I recently returned to get my broken side mirror fixed and was pleasantly surprised when they announced they would do the repairs free of charge as a courtesy. I will definitely keep this in mind when any work needs to be done in the future, and I can't recommend GG&C highly enough!

Nancy G

NC - 3410 Durham-Chapel Hill Blvd, Durham - 5/8/13

Wonderful efficient service was provided & the car looked like New!

virginia s

NC - 562 US Hwy 70 W, Havelock - 5/8/13

I went in on 5/8/13 for an estimate on a small paint repair. I was helped by the general manager Chris Hardin. I was very pleased. He was very courteous friendly, and eager to help. He even cleaned the area and showed me that there was less damage then expected. I will definitely be a returning customer and will recommend you to everyone I know. Thank you for the excellent customer service.

Jenni H