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North Carolina Feedback

 

NC - 3506 Bragg Blvd, Fayetteville - 12/10/15

Jenniffer and her team Awesome. Customer care Awesome. Body work Awesome. Paint Awesome. Awesome. Awesome. Thank you Jenniffer to you and your team.

Kemla K

NC - 13516 Old Statesville Rd, Huntersville - 12/10/15

Excellent service. Quality work. Helpful, efficient employees. Rodney kept me informed all the way. They took care of everything. I recommend them highly.

Kathryn M

NC - 1429 Mechanical Blvd, Garner - 12/7/15

I give Gerber Collision & Glass five stars for service, customer relations and auto-body work. I am a very happy customer.

Patrice G

NC - 8813 Ice Dr, Raleigh - 12/7/15

I brought my car in for an estimate for some collision damage and the assessor quickly determined that the damage was limited to a fender piece coming apart from clips and needed no other repair. He then took the car into the shop, removed the tail light to get at the clips, reset the fender piece and replaced the tail light. All took about 15 minutes and he did so free of charge. I liked the honesty and the extra care for customer satisfaction. Thank you

Kenneth L

NC - 201 Maynard Crossing Ct, Cary - 12/7/15

Gail and Randy were extremely friendly and walked me through the process of having my car fixed with no issues. The service was quick, they handled everything with the insurance company, and after a month of having the car fixed all seems to be working great. Even though no one ever wants to have to deal with getting their car fixed after an accident, accidents do occur. I would definitely recommend Gerber for anyone needing the service.

Cheryl M

NC - 712 Sunshine Way, Greensboro - 12/7/15

Great Job! Mallory took good care of us. We were hit by a deer and the car only had 2000 miles on it. Wanted to cry but Gerber made it as good as new.

Joe S

NC - 712 Sunshine Way, Greensboro - 12/7/15

Sorry for my delay in sending this, but wanted to send a thank you for helping me out with our car repair last month. It was super easy, and everyone at Gerber was wonderful! You should be proud to have the people in the office at this location on your staff. Please give them a raise!

Amy G

NC - 8125 Market St, Wilmington - 12/6/15

After the accident I was refer to Gerber and can say they did a great job and kept me informed though out the whole process. Great customer service went above and beyond to make sure the repair was done the way I wanted it.

Jeffrey A

NC - 8125 Market St, Wilmington - 12/5/15

I have used Gerber on Market street for many past repairs and the work is super. They do excellent repair job and paint match. Plus they keep in touch the whole time with phone calls and text messages updating me on the process. When I picked up my car the work was completed and the car was even cleaned on the inside! I also love the convenience of the Enterprise rental in the office.

Teresa P

NC - 3410 Durham-Chapel Hill Blvd, Durham - 12/5/15

I went to Gerber yesterday to have my door fixed (wouldn't open or close after accident). Lee took a look at the car and fixed it in 5 minutes. Wonderful service. Thanks!

Paul M

NC - 712 Sunshine Way, Greensboro - 12/5/15

This has been an experience like no other. Craig and his team take vehicle repairs with extreme care and concern. The precision detail to body work and mechanics sets them apart from others. If you want to make sure your car comes back the way it was before then this is the place. Kept us up to date on all repairs and insurance claims. This is our second repair with them and we will continue to use them going forward. Again I can not began to explain the top notch service we received. This is something that most business lack and will never regain. hats off to you guys and continue the great work.

David W

NC - 111 Commons Dr, Mooresville - 12/4/15

EXCELLENT customer service from beginning to end. Everyone was so nice, kind & professional. Not one negative with Gerber in Mooresville. And the repair is awesome.

Edward C

NC - 6013 Victory Lane, Concord - 12/4/15

Nice Work. Fantastic Customer Service and Great Communication. Thank you.

Linda O

NC - 3506 Bragg Blvd, Fayetteville - 12/3/15

Outstanding quality and timely service, thanks!

Rob V

NC - 8813 Ice Dr, Raleigh - 12/3/15

Frank was more than helpful. He made several phone calls for me and actually looked out for me when I had huge problems with car rental. The amount of phonecalls he made were way too much , so much that I felt bad for him and started to the phone calls myself! I wanted him to relax a bit because he told me how much work his store had. I never had anyone go this far for a customer. The updates were extremely helpful, they also finished TWO whole weeks ahead of time. I was getting sick of that rental car. Thank you frank for your business

David N

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