North Carolina Feedback
NC - 5130 Raeford Rd, Fayetteville - 2/1/17
The team here did a great job of keeping me informed about the progress of my repair. My truck was finished sooner than their estimate and it looks almost as good as new. (Which is saying a lot since it is almost 12 years old!) The staff here is polite and professional. If you need body work, check them out!
NC - 712 Sunshine Way, Greensboro - 1/31/17
Great job! Gerber did a good job of keeping me updating on the progress on my car and they finished the repairs ahead of schedule. I would definitely recommend them to a friend.
NC - 6013 Victory Lane, Concord - 1/31/17
I loved the text updates - they gave me peace-of-mind knowing the status of my repairs. The office staff I encountered were very friendly and helpful.
NC - 5130 Raeford Rd, Fayetteville - 1/31/17
I came in today to have my car looked at. More specifically my bumper after getting into a collision. I was first greeted by the very kind and helpful front desk staff who were quick to help me and make sure I was taken care of. Clelia took a look at my car and noticed just a lot of light tire marks. She and Todd (the painter) very kindly wiped off all the light scuff marks and went above and beyond for me. Thank you! I will absolutely use them again!
NC - 13516 Old Statesville Rd, Huntersville - 1/31/17
Did a nice job and were very friendly. Kept updated with texts. Would recommend to friends.
NC - 1426 S Miami Blvd, Durham - 1/31/17
Stephen M. did a great job explaining the process and making sure I was totally satisfied with the work. In addition Stacey, in the office, was very knowledgeable and a pleasure to work with. Would certainly use Gerber again.
NC - 8813 Ice Dr, Raleigh - 1/30/17
Amazing Service. Even offered to bring me my car. My car work was perfect and my car has never been cleaner. I spoke to several people here and everyone had top notch customer service!
NC - 712 Sunshine Way, Greensboro - 1/30/17
A+ service, friendly knowledgeable staff. They have always gone out of their way to get my vehicles repaired and back on the road as quickly as possible.
NC - 1426 S Miami Blvd, Durham - 1/29/17
Services is phenomenal! Stephen M and Stacey were informative and friendly. Fast service also.
NC - 1429 Mechanical Blvd, Garner - 1/28/17
Just plain excellent customer service. My damage was minor (rear bumper), as a result of a Geico insured driver rear-ending me. The adjuster, Andrew S. (Geico) took immediate action with my claim, Sonny S. (Gerber) was outstanding in his action, quality and speed in getting my car repaired in 3 days, and finally Erin H. from Enterprise, was there to handoff a Ford Explorer to use during my downtime. This all-inclusive service care made the incident a minor inconvenience, versus a major nuisance. Simply terrific! Thank you Geico, Gerber and Enterprise. You all rock.
NC - 1426 S Miami Blvd, Durham - 1/27/17
The repair work was done quickly and the truck looks great! Stephen M. was the estimator and he did an outstanding job from start to finish. He was very knowledgeable and professional. Everyone there was very courteous and friendly. Thank You.
NC - 3410 Durham-Chapel Hill Blvd, Durham - 1/27/17
Phenomenal customer service, update system and overall workmanship. It was a seamless body work.. I highly recommend this outstanding respective top-notch staff. A++++++
NC - 1978 S New Hope Rd, Gastonia - 1/27/17
I would like to thank Ms. Karen O. for her help when I came to make the appointment she was very nice and very helpful she was also able to answer my questions concerns I had plus she able to book your appointment to accommodate your schedule. I would like to thank Mr. Grayson S. as well he was very nice as well and helpful and took me step by step in the process to let me know what was going to be done to my vehicle and let me know what it was going to cost. I also like Gerber cause they keep you updated on your car from the time you drop it off too the time you pick it up! I felt very welcomed when I walked in the door so that meant a lot to me and I would do business there again and I would recommend my friends and family to Gerber if they need any type of body work done. I would like to thank the Mechanics that worked on my car to get ... read more
NC - 201 Maynard Crossing Ct, Cary - 1/26/17
Great people, great service. Worked with Gail at the front desk and John as appraiser. Both were great to deal with i.e. personable, courteous and efficient. Thanks. Keep up the good work !!!
NC - 712 Sunshine Way, Greensboro - 1/26/17
Friendly, fast and a great looking job. Front and rear collision looks like it never happened.
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