Illinois Feedback

IL - 400 W Grand Ave, Elmhurst - 6/1/25

The team at Gerber Collision's Elmhurst shop are phenomenal. Estimator Dominic was efficient, professional and just nice. We dropped our Honda Pilot off on Wednesday 5/21. We walked through the damage and he explained what they would be repairing and what would be replaced, subject to a teardown. We received our estimate within an hour of dropping it off. He told us that he would have a good estimate on when it would be ready for pick up after his technicians completed the teardown. We got the call a day later telling us they were targeting Wednesday 6/04. Throughout the repair Dominic kept us informed via next text updates. I had a couple of questions and he responded promptly. On Thursday 5/29 Dominic texted us that they might have our Honda early, possibly Saturday 5/31. Later on on Friday Dominic called to confirm we could pick up our ... Honday Saturday after 11:30 AM. When we showed up, our Honda was ready looking brand new. They washed it and vacuum-cleaned the inside. Wow, it was spotless. The quality of the repairs was perfect. The fit and finish of everything was perfect. Hats off to Dominic and his team of technicians and painters. Well done! read more

Carlos N

IL - 10933 S Central Ave, Oak Lawn - 5/31/25

The work and communication were impeccable. Emily was great and explained everything and answered all my questions. They even cut me a break and saved me over $800 on the repairs that were needed and fixed some things that weren't even part of the damage in question. Great work, friendly service, and good people. Can't ask for better.

Joe H

IL - 400 W Grand Ave, Elmhurst - 5/29/25

Everyone was very courteous and the work on my vehicle was done very well and in a timely manner.

Mary C

IL - 635 N Independence Blvd, Romeoville - 5/29/25

I was surprised by the quick turnaround in repairing my vehicle; it's back to it's original state. I will recommend Gerber Collision and Glass to friends and family. Good job!

Ryszard W

IL - 1321 W Rt 134, Round Lake - 5/28/25

Service was amazing

Trenisha M

IL - 1245 Pearl Ave, Glendale Heights - 5/23/25

Always kept me informed on the repairs progress Made getting and returning rental car easy Provided great info, and reminders about everything to get from my car and then the rental car ( like garage door opener!)

SHARON D

IL - 300 Washington Ave, La Grange - 5/20/25

The La Grange team are the best ever! We had an issue with our rear tailgate latch and after several attempts they fixed the latch issue! Thanks to all!

Joe

IL - 300 Washington Ave, La Grange - 5/20/25

My car went into the shop there and everything was done in a timely manner, they kept in contact with me every step of the way. They did a great job. Excellent job.

Cassandra P

IL - 4718 Southwest Hwy, Oak Lawn - 5/16/25

Pleasant personnel, that took time to explain the process involved in fixing my vehicle. Do a great job communicating and navigating issues that arose, while maintaining a high degree of professionalism and customer satisfaction. I strongly recommend this shop, and if the need arises, I'd return without hesitation.

Glynn M

IL - 1001 Lee St, Des Plaines - 5/16/25

Very good customer Service. Louis. Mia. Renee are great ! The work done was very good.

Patricia S

IL - 3006 W IL Route 120, McHenry - 5/16/25

There are two Gerbers closer to where I live and a different Auto Body within walking distance of my house. I selected the McHenry location because I know the work that they do, their professionalism, their friendliness, and the great communication. This shop is a class operation.

Craig H

IL - 275 Sundown Rd, South Elgin - 5/16/25

They were able to get me in right away and kept me up dated finished it on time and was done good and clean

James B

IL - 400 W Grand Ave, Elmhurst - 5/14/25

Excelent customer service and dedication.

Blanca M

IL - 6200 Berkshire Dr, Crystal Lake - 5/12/25

This was not an insurance claim. I worked with Ashley C. and she was FANTASTIC! She was very responsive, kind, helpful. The price they charged was the price that they quoted. The car looks beautiful. I am extremely pleased with the people and workmanship at this location. I will highly recommend them in the future.

Christine F

IL - 16100 Suntone Dr, South Holland - 5/6/25

The staff was very friendly and knowledgeable. They kept me updated with the status of my car. Kelly and Gary were very nice. Excellent customer service!

Brenda D