Illinois Feedback
IL - 1904 Lehigh Ave, Glenview - 4/18/12
I was working with an individual who did not want to submit to their insurance but paid privately. Mark was extremely helpful at all times and the facility went out of their way to get my car ready in time so I did not have to pay for another day car rental which I was not sure the individual would pay for
IL - 6200 Berkshire Dr, Crystal Lake - 4/18/12
Great service! I got rear ended and and needed my bumper replaced. I brought my truck in and not only did they replace the bumper but I told them I had some noise coming from my tire (not accident related) and they fixed that for me as well. They were also very fast, I was told 3-4 days and it was done in 1 and 1/2 days. I would definitely go back if I needed body work done and i would recommend them to anyone who needed work done.
IL - 3425 N Halsted St, Chicago - 4/17/12
Just a quick note to let you know that the service by Peter Desmarais and Cecelia and the work performed on my 1996 Saab 900SE was excellent. My Allstate agent Char Schoenbach initially recommended Gerber; and all I can say is, I'M GLAD SHE DID! KEEP UP THE GOOD WORK!!! I will also be following up with a letter to Char. Thanks again, Patrick Blickenstaff
IL - 8250 N Skokie Blvd, Skokie - 4/17/12
David Martinez, the estimator at this location was a very helpful person. I was so upset about my car accident that his friendly personality helped me realize that my car can be fixed with no problems. He stayed in contact with me by leaving voicemails when I wasn't available. His voicemails consisted of the progress of my car and the price. My car was done within 4 days instead of 2 weeks. I was very impressed with my car. My bumper and truck looked new as if I just bought a whole new car. They vacuumed and washed my car which I greatly appreciated. David Martinez made my experience at gerber collision worth while.
IL - 4718 Southwest Hwy, Oak Lawn - 4/16/12
i was very pleased with service ,and repair results very professional.they also provided a loaner car that made life easier for me.work was done in a timely manner.A special thanks to JOSE VEGA who handled my claim quickly,and was a pleasure to work with.I intend to take future business in the future. the shop rates a 10 from me . thank you JIM FASANO ps it doesn't look like there was any damage.
IL - 5948 N Northwest Hwy, Chicago - 4/16/12
They had fair prices and quick work. They also gave me several options for my repairs. I am very pleased with my repair. I would definately use them again if need be :)
IL - 400 W Grand Ave, Elmhurst - 4/16/12
I was very happy with the service I received. Paul the estimator explained everything that was going to be done and Matt the production co-ordinator did a great job in fixing my car. I will recomend Gerber to other people. Thanks for the great service.,,,,,,,,,,,,,Allan West
IL - 300 Washington Ave, La Grange - 4/14/12
Don and the staff there treated us with care and concern. I will use this Gerber location again. Don and his team are very professional form first arriving for estimate to completed repairs. Thank You, Dave Koschik
IL - 2664 Green Bay Rd, Evanston - 4/13/12
I had cracked left taillights and a small dent on the trunk lid. The trunk lid had to be removed, repaired, repainted and nameplates re-attached. The work was done perfectly and all aspects of my interaction with the Gerber team were professional, courteous and efficient. I self-paid (no insurance involved), and I appreciate the $100 coupon that Gerber provides to customers not using an insurance company. A perfect 10 all around.
IL - 10933 S Central Ave, Oak Lawn - 4/13/12
I was treated as a valuable customer. They handled the insurance claim in a very professional, accurate & fast way. I love how the INTERIOR & exterior of my vehicle look now. Keep up the good work
IL - 900 E Ogden Ave, Naperville - 4/13/12
Thanks so much to Joe and the staff at your Ogden Avenue, Naperville location.This was not an insurance claim, so I was very pleased with the quick turn around time of the repairs and the competitive pricing. I would be very happy to recommend Gerber to everyone.
IL - 6801 Mill Rd, Rockford - 4/13/12
Gerber Collision and glass repaired my vehicle within the time initially specified. They kept me updated with the progress of the repair. Overall, I am satisified with my vehicle repair and customer service.
IL - 2664 Green Bay Rd, Evanston - 4/12/12
My car was hit by a teen driver, and I turned to Gerber to repair the damage, since they are right in my neighborhood. The work was done promptly, and the quality was top-notch. I have an electric blue Mazda 3, and the color is quite unusual, so I was a bit concerned about whether they could match it accurately. But they did, and the car looks like new. The staff at Gerber was professional, courteous, friendly, and the whole experience was nothing but pleasurable. I highly recommend Gerber, and I will definitely be back if there are any future mishaps with my vehicle.
IL - 6200 Berkshire Dr, Crystal Lake - 4/12/12
I was very impressed by the quick service (accident on Thursday night - got service quote on Saturday - dropped off car Monday morning and picked it up on Thursday) all within a week. The work looked good - could not tell it was repaired. The car was also super clean at pickup. Thanks!
IL - 6200 Berkshire Dr, Crystal Lake - 4/11/12
I was very pleased and impressed with the staff at the Crystal Lake location. They did an excellant job, they called with a status as promised on Tuesday and Thursday of each week that they had my car for repair. They gave me a date for completion and it was completed 6 days prior to completion. The staff is awsome.
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