Illinois Feedback

IL - 2664 Green Bay Rd, Evanston - 1/9/13

Rob's team at Geber did a fast, economical and effective installation of a trailer hitch on our car. Rob assessed the situation, make an accurate estimate and after I obtained the hitch installed it quickily with no issues. Very Nice Job!

Joe C

IL - 1060 W Huron St, Chicago - 1/8/13

Great Shop! Work took a bit longer than expected but it was worth it. I couldn't be happier with the results. The shop is clean and the staff here is professional and courteous. Bob took excellent care of my vehicle. These guys are the real deal, they don/t do rush jobs of cut corners. Bob even called me the next day to make certain everything was perfect. Its really a no brainer. Take your car to Gerber.

Chris Y

IL - 4545 N Elston Ave, Chicago - 1/8/13

The staff was extremely friendly, from the ladies at the front counter who welcomed me in and asked how they could help, to the estimator Robert Florence who walked me through the entire review process and explained exactly what they planned to do to repair my van, and exactly how long it would take. The repairs ended up being completed a day ahead of schedule and at less cost than they originally quoted the insurance company! They also took the rental car from me at their location and arranged with Enterprise Car Rental to return the vehicle to them. This allowed me to be on my way much faster and I am extremely grateful for that. They also cleaned my van, inside and out, after the repairs and had it looking and smelling showroom new.

Michael B

IL - 8250 N Skokie Blvd, Skokie - 1/8/13

I had the misfortune of having my car hit twice within about three weeks. Both incidents were minor. On both occasions I received the same high level of professionalism and courtesy from the reception staff and David Martinez, the estimator. They informed me fully of the procedures and provided highly-detailed estimates. I realize that this is required by the insurance companies, but I was impressed with the speed at which they are able to generate accurate estimates. They informed me when my car would be ready and sent confirmations via email. My car was ready when promised. The insurance companies of each driver who hit my car had no problems approving the repairs quickly, which says something about Gerber's reputation. I highly recommend Gerber.

John A

IL - 2360 Ogden Ave, Downers Grove - 1/7/13

The vehicle was repaired beautifully and the car was left so clean

Bonita S

IL - 275 Sundown Rd, South Elgin - 1/7/13

The staff was extremely helpful and attentive. The communication was also very good and I appreciated the sincerity from everyone.

Mike K

IL - 10933 S Central Ave, Oak Lawn - 1/4/13

Excellent service and so nice, I had gotten hit at work and they were nice enough to cover the first 5 days of rental for me. Jose got wheels in motion to get car back to me faster. When returning rental car on New Years Eve, insurance place was not open and I could not afford the rest of the days on rental car, Beth @ collision pulled some stings and covered the rest of my faire. I am extremely grateful to them and would recommend them to anyone. My Aveo looks awesome, I am extremely satiefied.

Kellie K

IL - 5948 N Northwest Hwy, Chicago - 1/4/13

Good company. Will recommend. They did a great job replacing my door and front fender. Alexis was especially helpful when I came in three weeks later needing an adjustment and he took care of it right then without questions and hassles.

Michael A

IL - 20338 N Rand Rd, Palatine - 1/4/13

Very friendly group that works at Gerber! Their work is great - my car looks brand new! Highly recommend this place.

Deborah K

IL - 3425 N Halsted St, Chicago - 1/3/13

Today I had the pleasure of working with Raul Rodriguez. He was extremely friendly and helpful. I went into get an estimate on replacing the honda emblem for the front of my car. I had originally gone to CAARS Honda where I bought my car and the emblem. CAARS told me that it would be $120 to install the part because they would have to remove the front grill. On a whim I stopped at Gerber because I had had work done there before. Raul assured me that the grill did not need to come off, and gave me a price that saved me about $100. Thanks Raul! Gerber is lucky to have somebody like you working for them.

Jonathan P

IL - 5948 N Northwest Hwy, Chicago - 1/3/13

Excellent Job. My car was repaired quicker than expected and looks beautiful, better than it did before the accident. Everyone was very friendly and helpful and kept me up to date on the progress of my vehicle. I would definitely recommend them and use again.

William K

IL - 1880 La Salle Ave, Naperville - 1/3/13

I received an update phone call twice a week. Everyone was a pleasure to work with and the car looked great and drove great. I was very impressed w/everyone at this loction. Great service! Well done Gerber!!

NICOLE F

IL - 4718 Southwest Hwy, Oak Lawn - 1/3/13

great service, i will recommend them to friends and family

manhal r

IL - 6200 Berkshire Dr, Crystal Lake - 1/3/13

Once again we were extremely pleased with our estimator Scott Behm who presented details on possible additional costs and very helpful service from Dawn the secretary. The repair was done quickly and the work was wonderful. Excellent service and we truly appreciated the $100.00 off coupon since the work was not be claimed on our insurance. Job Well Done!!

Dan P

IL - 1060 W Huron St, Chicago - 1/3/13

Hi There, I just wanted to say what a wonderful job Gerber did in repairing our 07 Toyota Camry XLE. We had some rear-end bumper damage, to which the whole bumper had to be replaced and a dent pulled out of the rear side panel. It only took seven days for the repair. We received daily text messages as to the status of the repair and received several phone calls as to the status as well. Tim was who helped us and he was great. They even ordered our rental car to pick us up from their office. The finished product was awesome. Our Camry looked brand new. The paint match was perfect and you can't even tell it was rear ended.

Paul K