Illinois Feedback
IL - 4545 N Elston Ave, Chicago - 4/12/13
Very impressed with the service. and repairs. Peter was amazing and VERY PROFESSIONAL. Jennifer, was/is the most helpful person. This compoany hast two great people in the company. over all, i will recommend to all i come accross with this situatin. Thank you for all your help. Ill be back.
IL - 13433 Southwest Hwy, Orland Park - 4/12/13
Our service at Gerber was OUTSTANDING!!! Lainie and all of the other employees that assisted us were absolutely amazing! They were all very concerned and willing to help! It made an inconvenient experience of the accident turn into a relieving, relaxing experience! What a difference great attitudes, courtesy and smiles make! I have and will continue to recommend Gerber to all of my family and friends. Thank you for everything!
IL - 8250 N Skokie Blvd, Skokie - 4/12/13
Skokie Gerber Collision provided excellent service. From the first call I made to them I could tell they were treating me with proper attention and respect. The team seems to work well together. They followed through on everything they promised. I am happy I went to this location and with the quality of the repairs. Thank you.
IL - 3425 N Halsted St, Chicago - 4/12/13
Looks Good
IL - 400 W Grand Ave, Elmhurst - 4/12/13
"I want to give many thanks for the excellent service provided by your Elmhurst store. This is the 3rd car we have taken to Gerber for body work. Each time we get trustworthy information, quality work and fair prices. Special Thanks this week to Matt Henneken, Production Manager. I asked the receptionist if someone could drop me off at my home 1/2 mile away. She said porter does not start until 8:30am but Matt might be able to take me. He did. For my pickup today, I asked if Matt could get me around 8:15am? Matt said, Yes and was at my home at 8:15am! Wow, Matt deserves a "High Five" for outstanding customer service! By the way, Matt has the nicest Ford truck I have ever ridden in! Thanks to all of you for the terrific service experience and complimentary coffee. Mike Foster, Elmhurst"
IL - 2360 Ogden Ave, Downers Grove - 4/11/13
Service was excellent. Car was ready 4 days before they said it would be. I've never had a bad experience at Gerber.
IL - 3425 N Halsted St, Chicago - 4/11/13
Service was quick, flexible, and easy. Added car wash was a nice touch, I felt like I got a good deal.
IL - 3425 N Halsted St, Chicago - 4/10/13
Very strong customer service and always kept me informed. There were still issues with my car after the repair, and I was made to feel very comfortable bringing the car back in.
IL - 6801 Mill Rd, Rockford - 4/10/13
EXCELLENT customer service as always! Nobody likes having to take their vehicle to the body shop because generally something bad happened that made you go there in the first place. But that's not the case when it comes to working with Al at this location. He is always more than helpful and works with me to accomodate my schedule. I manage a service department myself and have had the unfortunate issue of taking in at least 3 of my vans that have been involved in accidents in the past year alone. That's why when I needed body work done on my own vehicle, I had no reason to shop around. I knew right where to go. And the quality of work was exactly what I expected-perfect!
IL - 10933 S Central Ave, Oak Lawn - 4/10/13
Very nice place. Romeo was wonderful. Very pleased with every aspect of service.
IL - 21319 Central Ave, Matteson - 4/9/13
The general manager and staff were exceptionally professional and went out of their way to assist me. My auto was a hit & run and I was very emotional and upset that my insurance company didn't feel the vehicle was worth repair. Well, GM Mario Pereira and his staff saw my distress, offered suggestions and just performed a miracle on my 1998 Ford Explorer. It's not just the physical repairs that leaves a lasting impression, it's the way the entire staff responded to me as a person. They understood that I wasn't pleased with the recommendation of the insurance co., but they treated me like a member of their family and staff. Everyone who sees my vehicle now can't believe how good it looks. Mario introduced me to the staff member who painted the vehicle, other staff who worked on it and now I know almost everyone at this facility. I'm ... read more
IL - 8250 N Skokie Blvd, Skokie - 4/9/13
David Martinez- estimator at Skokie, IL. location David followed up with me from the day I received the repair estimate until I picked up my repaired SUV. He also made arrangements with Enterprise Leasing so a car would be available for me to rent for 4-days. I received e-mails regarding the repair statue on my SUV Excellent service with a smile. I woud highly recommend Gerber Collission Glass.
IL - 2360 Ogden Ave, Downers Grove - 4/9/13
As usual, my experience was awesome with Gerber. I've been to them before and each and every time they go above and beyond with their service. I thank you very much and will recommend you to anyone who may be in need of collision/glass repair.
IL - 7902 Forest Hills Rd, Loves Park - 4/9/13
Quote was quick an accurate. Service provided was completed ahead of schedule. An unexpected, but greatly appreciated surprise... my car was cleaned inside and out before it was returned to me. The service was friendly, efficient, and of very high quality.
IL - 3425 N Halsted St, Chicago - 4/8/13
Fantastic service - on time, helpful, and kept me fully informed. Car looks great
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