Illinois Feedback
IL - 275 Sundown Rd, South Elgin - 4/18/13
Excellent customer service; repair was completed in one day; trustworthy service; excellent results at the South Elgin, IL branch
IL - 19 S Route 59, Aurora - 4/18/13
My bumper looks brand new!
IL - 400 W Grand Ave, Elmhurst - 4/17/13
Excellent work done by the Elmhurst Team !
IL - 4545 N Elston Ave, Chicago - 4/17/13
EVERYTHING WENT FINE -- ALL STAFF IS COURTEOUS- AND VERY ACCOMODATING
IL - 2360 Ogden Ave, Downers Grove - 4/17/13
ATTN: Timothy Layne. Production Manager My recent experience with Gerber Collision & Glass was by far the best car service experience I've ever had. From the friendly voice on the phone, to the greeting upon entering the store, to my estimation with Gary, and my repair review with Josh, I was treated like I was the most important customer they've ever had. Most importantly, my car was not only expertly fixed but was returned to me clean and in better condition than I left it. I would highly recommend Gerber Collision & Glass to anyone. Thanks, Jeff Byma Chief Marketing Officer Upp Technology, Inc.
IL - 19 S Route 59, Aurora - 4/17/13
Jim and Pamela are AWESOME! They were patient with me calling to check on my car, provided updates, and were so sweet and helpful! Thanks guys!
IL - 10933 S Central Ave, Oak Lawn - 4/17/13
My vehicle was repaired in a timely manner. Everyone was very helpful and courteous. The work was meticulously done, you could not even tell it had been in an accident! Romeo was very good with keeping me updated on the progress of my repair and very concerned regarding my satisfaction. Thank you!
IL - 4718 Southwest Hwy, Oak Lawn - 4/16/13
Chinda Chou kept me well informed. The car was ready sooner than expected. It was repaired perfectly.
IL - 5948 N Northwest Hwy, Chicago - 4/15/13
Service was fast and efficient. I appreciated getting the updates regarding work progress made on my car. Everyone was very nice and very helpful. Thank you so much for making a bad situation a little easier to manage.
IL - 900 E Ogden Ave, Naperville - 4/15/13
The service is outstanding. The person at the front desk is extremely helpful and timely. She communicates clearly about your vehicle status. She is efficient in doing the paperwork required for this position. Joe worked on our vehicle and stayed in contact with us throughout the process. He finished the work sooner than we thought. I recently brought the van back for have a clip put in on the step pad on the back bumper. Joe was friendly and happy to assist. He even gave the van a bath! Would definitely use their service again!
IL - 400 W Grand Ave, Elmhurst - 4/14/13
Ivonne and Yesenia were most helpful to me throughout the process. They were not only professional, but showed genuine care and concern for my situation. Please thank them for me. People who truly care will keep me wreck-ommending your company!
IL - 8250 N Skokie Blvd, Skokie - 4/13/13
Service--body work and estimate and customer relations--was excellent.
IL - 7041 W 153rd St, Orland Park - 4/13/13
This is my second experience with Gerber. Both have been handled professionally and with a customer first attitude. My car was repaired before the expected date, well done and I felt appreciated. Kudos to your Orland Park Illinois location, their professionalism and their interest in making sure things were done right the first time. Chris
IL - 1001 Remington Rd, Schaumburg - 4/12/13
Iam sending you this email to let you know what a wonderful staff you have at Cars Collision Center at 1001 E. Remington Rd. Schaumburg IL. Your Employees Nancy DeLoera and Bob Sherman worked with me on get my car fixed , and they were out standing . They are Rock Stars . My car was made perfect by your staff and still is. Thank you once again . I was wowed . Sincerely Juan Aldape
IL - 2360 Ogden Ave, Downers Grove - 4/12/13
I was impressed with the prompt and courteous service. The knowlegdeable intake, and the speedy quote for the job. The work is excellent and professional. Outstanding service and performance. My compliments to Tim and Josh. I will recommend folks to Gerber.
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