Illinois Feedback
IL - 1313 N Lake St, Aurora - 6/11/13
I was very pleased with the service and professionalism of the staff at this Gerber Collision location. No one wants to need this type of service but, when an accident happens, it's good to know that your vehicle will be in capable hands. My car looks like new and I will recommend this location to others. Thank you, Scott and all who provided the service on my car.
IL - 5948 N Northwest Hwy, Chicago - 6/10/13
"Hello, I have been dealing with Gerber at the Norwood Park location for all my repair work. Since my auto insurer is State Farm,Gerber has a good relationship with them. My last time there(many times) i worked with auto damage adjuster,Andi Molina who i had worked with before.I would recommend her and this Gerber location for any body who needs any repair work done.They almost treat me like family (Repete customer)and i have never had any problems with their service.I also want to give a "High Five" to the receptionist Claire,who does a great job and is very personable.. Thank You"
IL - 300 Washington Ave, La Grange - 6/10/13
i've been using this location (different owner) for years, and was just as pleased today as ever. i had a minor bumper repair that was taken care of immediately, and they threw in a car wash, to boot! i love this place, and respect their customer service standards, friendly atmosphere, and quality of work. always happy to recommend them to friends! go hawks!!
IL - 7902 Forest Hills Rd, Loves Park - 6/8/13
I have had my car repair work done twice before at Gerber. I was happy then and was very pleased again with my current work done May 29th & 30th. The service is great. The people are wonderful, polite, caring and wanting to take care of your every need. My car came back looking like it had just come off the show room floor (and it is 9 years old!). You would never know there had been a scrape and dent on that car. Keep up the good work and thanks very much!
IL - 8250 N Skokie Blvd, Skokie - 6/7/13
My estimator David Martinez treated me with the upmost professional courtesy. I was updated with the progress on my car & finished as promised.
IL - 5948 N Northwest Hwy, Chicago - 6/7/13
The Gerber family was great in taking care of my car. Kept me updated Daily and great customer service.
IL - 10933 S Central Ave, Oak Lawn - 6/6/13
I am very satisfied with the work done here at Gerber. Everyone was very nice and informative about the repairs done to my vehicle. I was provided with constant updates on the status of the repairs through phone calls and text messages from the company and the mechanic himself. I would definitely recommend Gerber for repairs.
IL - 300 Washington Ave, La Grange - 6/6/13
Fast repair time and friendly service. Loved the update calls Chris made and the repairs looked great!
IL - 5948 N Northwest Hwy, Chicago - 6/6/13
Excellent service! Very Satisfied! Karin H. Schilling
IL - 5948 N Northwest Hwy, Chicago - 6/5/13
I love the fact that you kept me informed about my car!
IL - 3425 N Halsted St, Chicago - 6/5/13
I worked with Concetta and found her to be extremely knowledgeable, efficient, attentive, professional, and kind. While every other part of the process, from dealing with my insurer to Enterprise, was not a smooth process for me, my interactions with Gerber were always professional and clear.
IL - 5948 N Northwest Hwy, Chicago - 6/5/13
Thank you guys for such good service! From Alexis Santana and his very professional manner in greeting me on my initial visit. He was thorough, took his time, didn't rush me, explained things, followed up, really really a great employee. You are lucky to have him for sure! Claire in the front office is very good, polite, professional, efficient. My car was there for 15 days and it looks awesome. Thank you for the great repair work! You made a bad situation feel much better! Thanks again.
IL - 16100 Suntone Dr, South Holland - 6/5/13
Very good consumer service Jose and the gang very good and professional at what they do. Would recommend this company to anyone out there.
IL - 8250 N Skokie Blvd, Skokie - 6/5/13
Repair was done beautifully and quickly with regular texts and phone messages by David Martinez, who coordinated repairs. Thank you, Anne Hart
IL - 900 E Ogden Ave, Naperville - 6/5/13
Brought the car in on Tuesday afternoon and it was ready on Wednesday afternoon - the fastest service I have ever experienced. The car was fixed perfect. It was also washed and vacuumed. I would highly recommend Gerber.
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