Illinois Feedback
IL - 3425 N Halsted St, Chicago - 9/23/13
Gerber did a great repair job on my vehicle and did so in a timely manner. They made sure that I was satisfied before driving away.
IL - 3425 N Halsted St, Chicago - 9/23/13
the service was excellent!!!
IL - 1321 W Rt 134, Round Lake - 9/22/13
Took my car in based on my insurance companies recommendation, and I have to say it was the best service I have received to date. There were multiple set-backs (not their fault, waiting on parts and when they sent it to another specialty shop) but the shop kept me appraised almost daily with where I was in the repair process. The car looked great when it was returned, highly impressed. I have already 'wreck-ommended' this company to a friend!
IL - 6801 Mill Rd, Rockford - 9/22/13
Took great care of my car and got it done earlier than originally anticipated. Nice staff and a pleasure to deal with.
IL - 16100 Suntone Dr, South Holland - 9/22/13
Gerber collision & Glass service my Chevy TrailBlazer that was involved in a collision. John Thomas and his team did an excellent job on the repair of my vechile. The reception is very professional.
IL - 7902 Forest Hills Rd, Loves Park - 9/22/13
The staff was helpful and well skilled. I received many compliments on the quality of repair.
IL - 1060 W Huron St, Chicago - 9/21/13
The work AND customer interface at Gerber was superior in every aspect. From the minute I walked into the shop, Gerber made everything effortless. They offered prompt and friendly attention that reflected a sense of pride and respect for the work they perform, AND then stayed in touch with me throughout the process. The finished results were awesome. It's rare these days to find the level of performance that is evident at Gerber Collision and Glass. It's almost worth having a collision every month just to enjoy the perfect experience I received there. I would enthusiastically recommend this shop to anyone because these guys are simply the best!!!
IL - 300 Washington Ave, La Grange - 9/21/13
When a Farmers Insurance client failed to use his breaks and rear-ended me, I feared my world would spin out of control with the demand of fixing my car. Nothing could have been furthest from the truth! The employees at the LaGrange location were friendly and accommadating. They answered all my questions and concerns and especially made it easy to transision from my car to my rental car. I received both text mails and phone calls regarding the status of my repairs. Best of all they completed the repairs a week ahead of schedule. I truly appreciate the level of professional pride all the employee demonstrationed. A very big THANK YOU to my estimator Johnathan Wibbeler who walked me through the process - his regular calls put my mind at ease that my car was getting the best service possible. I would absoluately recommend Gerber to anyone in ... read more
IL - 3425 N Halsted St, Chicago - 9/21/13
Tom Roznowski provided excellent customer service. He was friendly, expedient, and knowledgeable regarding the necessary repairs. He was also very good at communicating, and kept me apprised of the repair status via email. Additionally, the assistant at the front desk was a pleasure (blonde, Eastern Europesn accent :)).
IL - 2360 Ogden Ave, Downers Grove - 9/20/13
I had a minor accident with damage to my right rear bumper. Gary told me that the scratches could be buffed out and no claim was needed. Ten minutes later, they delivered the car to me and you couldn't tell I'd had any issue. No charge, either! Tremendously impressed. You've done good work for me in the past and will use you in the future (hopefully I won't need to!). Thanks!
IL - 10933 S Central Ave, Oak Lawn - 9/15/13
Great job.My car looks like new,I'm really grateful for everything.I recommend to all .Thank you.
IL - 1880 La Salle Ave, Naperville - 9/15/13
Great updates via text as well as from Justin as to how the service was progressing. Work completed AHEAD of schedule and to my complete satisfaction.
IL - 3425 N Halsted St, Chicago - 9/14/13
absolutely wonderful service. concetta was very professional and kept me well informed.
IL - 2360 Ogden Ave, Downers Grove - 9/13/13
Brian Sutherland did a very accurate job on the estimate, and Josh was so helpful that he offered to order a new part for free because there was a small crack in the original part.
IL - 1880 La Salle Ave, Naperville - 9/12/13
We appreciated the quick estimate, timely service, and use of an Enterprise rental car (per coupon) during the repair time.
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