Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 9/30/13
Terrific service, couldn't have asked for nicer individuals to work with. Offered to take me home when I dropped the vehicle off and called to ask if I needed pick up service when the vehicle was ready. Also arranged to take to interior car cleaning service and had the interior cleaned for me. The repair was awesome, never know anything happened. I had three estimates and chose Gerber more for the way I was treated when I came in, not so much the cost difference from the other two estimates. Will definitely refer to family and friends when/if needed. Thank you!!
IL - 400 W Grand Ave, Elmhurst - 9/30/13
Service was wonderful! Thank you!
IL - 300 Washington Ave, La Grange - 9/28/13
I am so completely happy with the way I was treated and the workmanship done by Gerber, I would highly recommend this company to everyone. If you want a quality job done on your vehicle this is the place. Jonathon and Jason were absolutely fantastic they did exactly what they promised and then some, my car looks brand new. Kudos to you.
IL - 10933 S Central Ave, Oak Lawn - 9/28/13
I was in an accident on 9/13 brought my car the next day to Gerber and had it back two weeks later. Had to replace the whole back end of my vehicle, I picked it up this morning and looks brand new. The people at this location were great, I received a call from Sam on Tuesdays and Thursdays to keep me up to date on repairs I did not have to bother them. If GOD forbid I ever get into an accident again I would not hesitate going back to Gerber and I would highly recommend them to anyone. One of the best things is because they were talking to a woman they did not talk down to me like most places would. Thank you Gerber.
IL - 275 Sundown Rd, South Elgin - 9/28/13
The technicians at Gerber did excellent work on the repair of damage to my car. I was hit by another driver and Gerber was given her insurance since she was a fault. Her insurance company decided to deny the claim and I had to use my insurance. This was not a problem and Gerber handled the change of insurance without a problem. The repair is invisible and I am very happy with the results. Alice called to update me regularly on the progress of the repair. The insurance adjuster (Peter Callaway) who looked at my car initially for the estimate was very professional and polite. I highly recommend Gerber Collision & Glass.
IL - 300 Washington Ave, La Grange - 9/27/13
Very Prompt service and great customer service!
IL - 3425 N Halsted St, Chicago - 9/27/13
Very nice and professional staff. They fixed the car in 4 days, 3 days faster than we were told. Before they returned the car to us they also vacuumed it. We will recommend this service center to our friends in the future. Thank You! Karin
IL - 20338 N Rand Rd, Palatine - 9/26/13
I will recommend this shop to all my friends. Good service and good job. No complains.
IL - 1060 W Huron St, Chicago - 9/25/13
Amazing!!! The staff was SO polite, and the work was fantastic. The side of my car that was repaired at Gerber looks amazing. Best yet, my car was cleaned and detailed before I picked it up. Hopefully I won't need collision repairs again soon, but if I do, I will definitely be back!
IL - 10933 S Central Ave, Oak Lawn - 9/25/13
They did a great job and very nice people. I give all 10s
IL - 3425 N Halsted St, Chicago - 9/25/13
This was the first time I ever had a fender-bender and while the circumstance was unfortunate, Gerber made the experience enjoyable! The customer service of all employees was beyond any high expectation. Concetta Hutton was such a pleasure to work with as she is so professional, efficient, and friendly! Her pleasant demeanor was truly appreciated and made the overall process incredibly easy! I will be sure to recommend this Gerber location to all!
IL - 3425 N Halsted St, Chicago - 9/25/13
A 10 plus job on the van repair. Always communicated the progress of the repair which we appreciated very much.
IL - 2360 Ogden Ave, Downers Grove - 9/24/13
There was a delay of a day in getting parts. but the man that did the estimate was very professional. The clerk that checked me out was pleasant and the Asst Mgr. that delivered the car to me answered all of my questions. he was very knowledgable and personable. i would reccommend Gerber to anyone.
IL - 10933 S Central Ave, Oak Lawn - 9/24/13
Excellent customer service. I would highly recommend their services to others. VERY, VERY satisfied.
IL - 300 Washington Ave, La Grange - 9/23/13
Very happy. Mandy was very cordial at the desk and walked me through drop off and pick up. John was clear with explanation of what repair entailed. Was called 3 times with updates on repair. Car looks great, again. 7 days ahead of original date given.
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