Illinois Feedback

IL - 3425 N Halsted St, Chicago - 11/28/13

I was extremely happy with the service I recieved from Gerber. Conchetta H handled my claim. she was very informative, and kept me updated on the progress of my repairs with several phone calls. I appreciated that. The person working the front counter at the Halsted address was a Woman named Jenna, and she too was a huge help with my situation. My repairs were done quickly, and whomever did the body work did an incredible job. The car looks great! I will finish by saying that with employees like Conchetta and Jenna, Gerber cannot go wrong. to say I was happy with the service would be an understatement! Thank you.

Ken K

IL - 4545 N Elston Ave, Chicago - 11/27/13

i can not say enough how impressed I am with this location. . I have been in sales for 30 years and take customer service very seriously .Andrew R and the rest of the team were all very friendly, professional and the prices are very resonable and the work was done quickly. I would highly suggest this locations and will return to this locations.

Sharon S

IL - 1060 W Huron St, Chicago - 11/27/13

Bob Gerber and his team at the Chicago Loop location did a fantastic job fixing my wife's car after it was hit by a commercial truck while parked. They completed an inspection and estimate within hours after the accident occurred and called me immediately, and they fixed everything quickly--the car looks better than new. We'd previously used Gerber for glass repair--they did a great job with that too--but I'm glad my insurance company recommended I use Gerber.

David B

IL - 1321 W Rt 134, Round Lake - 11/26/13

The customer service and repair service received was outstanding. This is the second time this year I have had my car repaired and the people there are great. They went above and beyond to work with the insurance company on my rental car as I was out of town when the car was done and the insurance company wanted to charge me. My car looks amazing!

Megan P

IL - 1904 Lehigh Ave, Glenview - 11/26/13

Very professional staff. Timely and constant feedback. Made a bad circumstance much more tolerable. Would recommend.

Carla H

IL - 3425 N Halsted St, Chicago - 11/26/13

The service was very professional, friendly, and efficient. The quality of work was excellent.

William C

IL - 16100 Suntone Dr, South Holland - 11/25/13

Service was great. All of the staff were professional and answered all of my questions. I was frequently emailed with all updates of my repairs. My car was ready within a reasonable time. I will recommend this business to all my family and friends. Thanks to all involved in repairing my vehicle.

Jamon E

IL - 801 N State, Elgin - 11/25/13

They are always accomodating and helpful. Even with obtaining a rental car. The car came back cleaned, in better shape then when I dropped it off.

Vikki L

IL - 7041 W 153rd St, Orland Park - 11/25/13

Jose and Lorena operated in excellence in all points of service. I would recommend their services to anyone that I know. I was very impressed and delighted to have met them and received their services. May they receive the highest reward for excellence in performance.

Marvin L

IL - 10933 S Central Ave, Oak Lawn - 11/25/13

Very happy with the way my car turned out. Looks great. Gerber kept me informed of the progress each step of the way.

Susan M

IL - 3425 N Halsted St, Chicago - 11/25/13

A friendly staff that conveyed a refreshing dedication to making my collision repair experience as pleasant as possible. Their price appeared to be reasonable and the work was outstanding. I was kept apprised of the progress throughout the duration of my repair; and my car was return by when promised. Concetta H was an excellent estimator.

Steve S

IL - 21319 Central Ave, Matteson - 11/24/13

Above and beyond service. Thank you!

Sarah J

IL - 6200 Berkshire Dr, Crystal Lake - 11/24/13

I am very satisfied with the service provided at the Crystal Lake Gerber Collision and Glass. They completed the job quickly and everyone I dealt with were friendly and helpful.

Donald H

IL - 4545 N Elston Ave, Chicago - 11/24/13

I couldn't be more pleased with the service from Gerber! They made getting my car repaired as easy as possible. Marcy and Andrew were super helpful!

Lucy H

IL - 1904 Lehigh Ave, Glenview - 11/23/13

SERVICE WAS GREAT! REPAIRS WERE ESTIMATED TO TAKE A WEEK AND THEY HAD IT DONE IN ABOUT 4 DAYS. MARK AND CALLIE WERE GREAT, CALLED ME WITH UPDATES ON THE CAR AND COORDINATED WITH MY BUSY WORK/COMMUTE SCHEDULE! GREAT SERVICE ALL AROUND.

WES H