Illinois Feedback
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/11/13
I hit a chunk of cement on the expressway. Since I had used Gerber before with great results I made an appointment to see if the dent could be removed. I did not want to spend the funds to have the whole bumper removed and painted as the dent was difficult to see, but the car was new. Marcie Mendez, the estimator, said she thought someone might be able to remove the dent with a little heat against the plastic. In 10 minutes the dent was gone and I was on my way for no charge. Thank you Marcie!
IL - 3425 N Halsted St, Chicago - 11/11/13
I felt the Gerber staff was very professional and easy to work with; they kept me updated about the status of my car on a regular basis and it made the experience of having an unfortunate accident so much easier to deal with. My car repairs also turned out great which is expected but the overall experience was an added bonus!
IL - 20338 N Rand Rd, Palatine - 11/11/13
Jim Walker provided a very postive experience. A quick estimate followed by quality, timely repairs and on-time delivery. Highly recommended.
IL - 300 Washington Ave, La Grange - 11/9/13
The service provided exceeded my expectations -- both in quality and speed of return. Thank you again for making my car look like new!
IL - 275 Sundown Rd, South Elgin - 11/8/13
AN EXCELLENT COLLISION REPAIR-CAR WAS RETURNED WASHED-FRIENDLY STAFF ANSWERED ALL MY QUESTIONS-REPAIR DATES WERE PRE-DETERMINED-VEHICLE WAS RETURNED AHEAD OF SCHEDULE-GREAT OVERALL EXPERIENCE.
IL - Mobile Glass Services - 11/7/13
Very quick and precise!!
IL - 6200 Berkshire Dr, Crystal Lake - 11/7/13
The team here at Gerber Collision in Crystal Lake,IL were more than helpful with everything that I needed. Getting into a car accident at 6:10 AM was not on my Monday morning to do list, however, this team here went above and beyond and MORE THAN MET MY EXPECTATIONS. They took the hassle out of the entire experience. Even when I had to go back for a VERY MINOR thing, they made me a top priority. Dawn was exceptional with her customer service and they way she treated me was as if she'd known me for years. This is BY FAR the BEST Gerber I've ever dealt with and will drive out of my way to make sure anytime I need any sort of repair, this is my store to go to! WOW!!!
IL - 20445 Milwaukee Ave, Buffalo Grove - 11/7/13
They are very helpful i would give them a 10/10 very friendlyand reliable thanks gerber for finishing my car it looks great i will definitely refer people here thanx guys
IL - 3425 N Halsted St, Chicago - 11/7/13
I was very satisfied with the customer service I recieved at this location. I was kept in constant contact and my car was returned cleaned top to bottom and looking brand new. Excellent!
IL - 2360 Ogden Ave, Downers Grove - 11/6/13
Incredible service. Questions were answered immediately. Text updates meant I didn't even need to check on repair process. When a scratch was seen on a replaced part upon delivery of the vehicle, it was replaced the next day and the car was detailed. I couldn't have asked for better or more responsive service. I would be happy to go back to Gerber and would recommend it to friends and family.
IL - 1904 Lehigh Ave, Glenview - 11/6/13
From the moment I walked into Gerber, I was greeted warmly and professionally by the receptionist. MarkShulte took time looking over my car and explaining the procedure of having my car repaired. He took care of the details with the insurance company and the car rental company. The repairs on my car were done so well that it is impossible to tell that there was any damage. I am very impressed with Gerber Collision and I would recommend them to my friends.
IL - 1904 Lehigh Ave, Glenview - 11/5/13
Excellent service. My car looks great. I have no problem with future work at Gerber
IL - 3425 N Halsted St, Chicago - 11/5/13
I am very satisfied with the repairs they do on my car, delivered before promised time, very clean. sincerely thanks to all persons involved on the repairs of my car. Manuel Garcia
IL - 1904 Lehigh Ave, Glenview - 11/5/13
Mark has been an amazing asset to your company.He has gone above and beyond the call of duty every time we have come in. He is the reason we will go no where else. Andy is a very gifted technician...don't let him go
IL - Mobile Glass Services - 11/2/13
Very satisfied with repair and service. Personnel extremely helpful. Work done at orland park, il. Location. Thank you.
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