Illinois Feedback
IL - 5948 N Northwest Hwy, Chicago - 1/28/14
The people at the Chicago Northwest Highway location were extremely professional, helpful,and the techs did a beautiful job on my car.! I got compliments from neighbors, when I brought the car home! I think that alone speaks for the type of work your people perform. If needed I'll be back!
IL - 275 Sundown Rd, South Elgin - 1/28/14
I am very pleased with the repair of my car. My insurance company asked me to tape up my car and take it in to shop in which was not wise because car was not really driveable. Mr. Peter C. kindly allowed me to leave car for repair. I was on my lunch break from work and did not have a way to get back, I asked if someone could take me back home and they did. I would highly recommend Gerber Collision. Thank you.
IL - 13433 Southwest Hwy, Orland Park - 1/27/14
I just wanted to say how very happy I was with the quick service I received from the staff last week. Also the estimater named Casey was very helpful informative and honest on the very minor repair my car needed. He's help was very much appreciated.
IL - 1880 La Salle Ave, Naperville - 1/27/14
Excellent experience. The service tech walked me through the whole process, answered all my questions without reservation, and all the staff were friendly and courteous. It looks like a brand new car after the work they did and I would definitely return for future services if needed.
IL - 900 E Ogden Ave, Naperville - 1/26/14
It was fantastic service. They provided updates and completed the service when they said that they would and for the estimated cost. In addition, I dropped the card off after hours while it was snowing. There was a woman still working and she allowed me wait in the office for my wife to pick me up. It was a very nice.
IL - 2360 Ogden Ave, Downers Grove - 1/25/14
Friendly, helpful, and patient staff. Answered questions well, but not quick to respond to return phone calls.
IL - 5948 N Northwest Hwy, Chicago - 1/25/14
Recommended by insurance agent, I took the car in for collision repair. The estimator was courteous and efficient in giving me an estimated cost of repairs. While the car was being worked on, I was informed almost on a daily basis via text or phone of the car's progress towards completion. I also appreciated a phone call from the manager when the car was ready. They did an awesome job at repairing the vehicle and cleaning up the interior as well. In addition, none of my personal items in the car was missing after being serviced here. Overall, I am highly satisfied, and I highly recommend their service.
IL - 1001 Remington Rd, Schaumburg - 1/24/14
The service was fantastic. When I arrived Matt explained to me in detail as to what was going to happen and how I would be updated regularly on the process of my repair. My car was done 5 days earlier than expected and when I picked it up Sean explained everything that they did and how it was repaired. My car looked beautiful on the outside and they even cleaned the inside! I had a wonderful experience and I will recommend this body shop to everyone. I also received a free rental for 5 days which saved me money as well. Thank you.
IL - 21319 Central Ave, Matteson - 1/24/14
Everytime I have had to go to Gerber Collision & Glass in Matteson, I have been given the best service. The employees there always remember me and always treat me with respect. They have always been able to get me in and out in record time, and always as a satisfied customer.
IL - 7902 Forest Hills Rd, Loves Park - 1/23/14
Great customer service from the time of estimate until my car was fixed! They called ahead to get a rental ready for me at a great rate, got my car done ahead of time promised, and the price for the fix was reasonable. I loved that they washed my car too!
IL - 6200 Berkshire Dr, Crystal Lake - 1/23/14
The experience was Great! I was well informed by text messages. The staff was terrific. My truck looks beautiful! Thanks for a great job!
IL - 1904 Lehigh Ave, Glenview - 1/23/14
I really appreciate the excellent service I received from Gerber. Hieu L. assisted me with my most recent repair and he was extremely helpful and professional. He took the time to go over both the estimate and the repair itself with me in great detail and patiently answered all of my questions. I was also thrilled with the repair and the extremely clean condition of the interior. Thank you, Gerber for being great at what you do!
IL - 21319 Central Ave, Matteson - 1/23/14
Car looks real good.
IL - 10933 S Central Ave, Oak Lawn - 1/23/14
Gerber Oak Lawn was able to start work on my mother's car very quickly -- much, much sooner than local competitors. The job was done in the time promised. Communication was top-notch and every staff member I met treated me with patience, kindness, & respect. Of course I hope I never need their services again, but, if I do, I'll be back.
IL - 1904 Lehigh Ave, Glenview - 1/22/14
Mark and team were very customer focused. I liked the updates on the progress. I'm very satisfied with the work performed. Car looks great! Thank You!
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