Illinois Feedback
IL - 1904 Lehigh Ave, Glenview - 2/22/14
An absolutely wonderful experience! No complaints. Everything went smoothly. The employees were also fabulous! Car looks great! I wish I had Gerber back in the 80's when I had a previous accident. Thank you Gerber!
IL - Mobile Glass Services - 2/22/14
I was so impressed with the quality of the customer service and the techician. I checked Safelite first then remembered it was Gerber Collision and Glass. I'm so glad I checked this website. I received a phone call within half an hour and was told the processs and I saved almost $200.00 compared to Safelite. The best part to hear was the technician comes out to me at no extra charge because I was worried about drivingwith the window in the condition it was in. Also the speed of the service I was hoping to get the work done by this Monday, but the representaive said I could have the work done the next day. I hope I don't need to have work done like that again or any type of collision work, but if I do need it, I will definitely use this company. Thank you again for eveything.
IL - 1060 W Huron St, Chicago - 2/22/14
You guys finished early and the service was great.
IL - 1904 Lehigh Ave, Glenview - 2/21/14
Great people, great service and great repairs!!!! Mark S. ( one of their estimators) handled my vehicle with professionalism and took time to explain the work that will be performed, the amout of time it would take and answered all my questions! Tom S. was the body technician who worked on my car and did an outstanding job as well; thanks to Tommy my car looks better now than prior to accident. His body work is top notch in every aspect!! The car was delivered back to me on time and they kept me updated every step of the way. They also detailed my car inside and out! I will return again and will recommend to others.
IL - 10933 S Central Ave, Oak Lawn - 2/21/14
Service was absolutely excellent! I brought my wife's Toyota Yaris in. She was rear-ended and Don, and I believe his name was Hector, treated us like family. Kind, compassionate, attentive, and they did excellent work in an efficient manner. They contacted me, even though I didn't answer some times. To let me know that things were progressing well and that they would be done in no time. I highly "wreck" ommend them!
IL - 7041 W 153rd St, Orland Park - 2/21/14
This place is awesome!!! I had a problem rolling up my window with my old school Honda in Seattle. 2 shops, 5 days, 2 visits, and $650 later the problem still kept happening. The problem thankfully happened again right by these guys and it literally took 2 hours and $50 to fix it. Jose the estimator was super helpful in keeping me up to date, Lorainna up front was funny and really conversational, and Rob the manager is great talking to since he is passionate about what he does. Free WiFi is great and I would honestly go out of my way an hour to make sure these guys are who fix my car again.
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/21/14
I would like to say I went to this auto and collision and my service was great I had to pleasure meeting with the manager Pat and working with the customer service in the front of the store they did a wonderful job on my 2003 BMW and I want to say that I am giving them accommodation of doing a excellent job and I will recommend my friends and family thank you. I look forward to working with them with my automobiles in the future.
IL - 10933 S Central Ave, Oak Lawn - 2/21/14
Excellent service, only thing that can be improved is i would appreciate if they can get my car fixed earlier. i waited for 2 weeks before i can drop off my car. i know it's because of so many collisions these days due to heavy snow and that would not be their fault.
IL - 1060 W Huron St, Chicago - 2/20/14
Wonderful customer service and body work. Rick went out of his way to give us five star treatment. Would definitely recommend Gerber Collision!
IL - 10933 S Central Ave, Oak Lawn - 2/19/14
Friendly. Knowledgeable. Honest and accommodating. Always willing to thoroughly explain and answer questions.
IL - 4545 N Elston Ave, Chicago - 2/19/14
The job was done quickly and on time. Great customer service. The work came out just as I expected. Overall Great job.
IL - 400 W Grand Ave, Elmhurst - 2/19/14
Unfortunately, I have gotten to know Gerber Collision in Elmhurst, IL much better than I would have otherwise preferred. That said, I must commend the technicians who have performed flawless work on my 2009 Toyota RAV4, and on my Chrysler Sebring. The work has always been OUTSTANDING, the estimates consistently better, and more more suited to a fix it, rather than to a replace it, type of car owner. A VERY special special commendation is due to Paul Pennella! He is a great asset to Gerber, and he is a "rare species" in the auto body repair field, at least from my perspective. The words I can use to describe Paul are: fair, professional, helpful, honest, trustworthy, open, dependable, nice, interested, a great listener, and DID I FORGET TO MENTION??? PROFESSIONAL!!!!! Thanks to the entire Gerber Elmhurst team who performed ... read more
IL - 3425 N Halsted St, Chicago - 2/18/14
Great work and done earlier than scheduled! Thanks!
IL - 2664 Green Bay Rd, Evanston - 2/18/14
Very happy with the service. They completed my car ahead of the estimated time. We will definitely use them again
IL - 6200 Berkshire Dr, Crystal Lake - 2/17/14
We have used Gerber's service 3 times now and have always been fully satisfied. They do excellent work, are honest, polite and friendly. They communicate well and let us know if there will be any delay - usually due to parts not arriving on time. They are on the State Farm preferred list. I had an unfortunate encounter with a deer recently, and just picked my car up today. Joe worked with me and was great. Dawn, the receptionist is very friendly and efficient. My husband and I have every confidence in this group.
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