Illinois Feedback
IL - 1001 Remington Rd, Schaumburg - 12/11/14
Great service, polite people on the phone and in person , phone call with the update & clean and DETAILED car upon pick up. I would recommend this shop to my Schaumburg area friends!
IL - 19 S Route 59, Aurora - 12/11/14
Dec 9th I visited this location at the onset of an emergency situation that happened during my lunch hour. The situation was somewhat unusual for my car of 7 years . I believe Angels positioned me less than a mile from this location. Excellent service and I'm very satisfied with the work. And I believe it was a fair price for tyhe work. I have already told several people how satisfied I 'am. A co worker has already asked that I give her your card. The staff was friendly and professional. Melissa showed a caring attitude! Thanks Geber
IL - 3425 N Halsted St, Chicago - 12/11/14
Amazing service. Chris went above and beyond with customer service and offered to cover my car rental because the repair time was taking longer than expected. I've always had great service with Gerber and this last time was spot on. Thanks to Chris and the front desk ladies for being so welcoming! Will definitely recommend to anyone in need of car service.
IL - 1904 Lehigh Ave, Glenview - 12/10/14
WOW. Really great service. I've been to other body shops over the years and I assumed they were all the same. Gerber disproved this - they went above and beyond to not only make it look like it did before, but it looked like it came off the showroom floor. They have service down to fine art. From the minute I drove in I was given exceptional service. They explained the repair process and how many days it would take to complete. They worked magic on getting the car completed many days before scheduled time and in perfect condition. Throughout the repair process I received text messages on the repair status. I was kept up to date on completion time. When I picked up my car was in perfect condition. Everyone at a Gerber Collision and Glass is a pleasure to work with and very accommodating. Seriously, they are super professional and they did ... read more
IL - 13433 Southwest Hwy, Orland Park - 12/10/14
I will only take my car(s) to Gerber! I am very pleased!! Thank you!!
IL - 901 S Larkin Ave, Joliet - 12/10/14
My experience was wonderful. Gerber kept me informed on the status of my car repair almost on a daily basis and called whenever there was a delay in parts being received or when my car would be finished. When my car was complete, the manager went over my total repair list of what was fixed, he went a little fast explaining things but answered any questions I had. Walked around my car once complete to let me see final repairs. There was one minor concern once I started driving my car, when I called to have Gerber look at it, the manager took the time out to carefully assess my concern and find a resolution. I was never rushed or made to feel as if I was another number, Gerber took the time to listen to my concern and treat me as a valuable customer instead of another number walking through the door. Thank you for your service.
IL - 3425 N Halsted St, Chicago - 12/9/14
They were prompt on providing an estimate. It was great that they remembered both me and the car from prior service at the location.
IL - 900 E Ogden Ave, Naperville - 12/9/14
They were great to work with! Very nice and helpful and the repair was done quickly.
IL - 1904 Lehigh Ave, Glenview - 12/9/14
The work was completed on time. People friendly and very professional. I recommended Gerber to my family and friends.
IL - 20445 Milwaukee Ave, Buffalo Grove - 12/9/14
I got a flat tire right infront of Gerber Collision & Glass recently and went in to get some help and they helped to replace it with the spare even if they don't do tires. Very nice and professional people.
IL - 4718 Southwest Hwy, Oak Lawn - 12/9/14
Nice work for a fair price.
IL - 20445 Milwaukee Ave, Buffalo Grove - 12/9/14
I have used the Gerber Collision Center the first time and was very happy. All staff was so professional and great. Cindy Molina who estimated the damage of my car was very helpful and kind. They not only fixed the damage of the incident but also changed the front bulb which they found didn't work. It was courtesy from Gerber. And it was very convenient to receive all updates by email and by phone. At first they planed to fix my car during 3 days and I was surprised when it took one day only. I would recommend your company to everyone I know.
IL - 1500 McCormick Blvd, Mundelein - 12/9/14
We would recommend this Gerber location in Mundelein. Everyone was very courteous and informed us exactly what would be done to the vehicle - which they did and beyond. Besides fixing what was needed, they even cleaned the inside or the car -- Scott B., General Manager, was the best.,
IL - 635 N Independence Blvd, Romeoville - 12/8/14
The people at Gerber were friendly and provided us with excellent customer service. They even went the extra mile in providing us with local rental car information. We are extremely pleased with the quality of work done on our car and how efficiently this was accomplished.
IL - 3518 W 63rd St, Chicago - 12/8/14
When I came to get my car, it looked brand new, the job that was done on my vehicle was superb. Thanks
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