Illinois Feedback
IL - 1430 W Northwest Hwy, Arlington Heights - 12/30/14
Awesome Service from everyone in the shop! Given that this was during the holiday season and the condition of my car they were able to squeeze me in and get me my car back so much faster than I expected. Customer service was amazing for everyone I dealt with. I will be sure to use this location should I need service again. Thank you
IL - 3518 W 63rd St, Chicago - 12/30/14
Es muy buen trabajo!
IL - 3425 N Halsted St, Chicago - 12/29/14
Everyone there did a great job and was really nice about it. No complaints, would recommend you to others. And filling my tank (I think you did, any way!) was great.
IL - 20338 N Rand Rd, Palatine - 12/29/14
Thank you for your wonderful service. This was my daughter's first car accident and you made her feel that it was not a big deal and just something to fix. Also appreciate your flexibility with our vacation schedule and getting the car fixed. To sum it all up .... WOW!!! Great job.
IL - 1904 Lehigh Ave, Glenview - 12/29/14
Great job!
IL - 8250 N Skokie Blvd, Skokie - 12/29/14
Came to Gerber because they fixed my car through an insurance claim and did a great job. This time someone scratched my car in parking lot. Jason my estimator just had Thomas a gentleman that worked in the back buff the scratch and touched it up because i was not prepared to pay $1000. They always take good care of me when i go there. I will always come back and refer my friends.
IL - 16000 S Lincoln Hwy, Plainfield - 12/28/14
Everyone was FANTASTIC!! Jim W. was especially helpful because he took the time to answer questions I had about the entire process and gave me advise on whether or not I should handle the claim thru my own insurance company or thru the company of the person that hit me. I had gone into Gerber feeling very unsure and uneasy about everything and thanks to Jim, I left feeling much more confident about the process and that I was doing the right thing by going thru my own insurance company. He was a tremendous help and really put my mind at ease. I couldn't have been happier when the repairs were made and I went to pick my car up. Everyone was so helpful, kind and informative and my car looked AWESOME! I absolutely knew that I was in good hands and I'm so thankful to the entire staff. I feel good knowing that if I need any help with my car in ... read more
IL - 3518 W 63rd St, Chicago - 12/28/14
Judy was extremely helpful.
IL - 4718 Southwest Hwy, Oak Lawn - 12/28/14
Pleasant and informative
IL - 4545 N Elston Ave, Chicago - 12/27/14
They fixed my automobile a day ahead of schedule and did a beautiful job fixing my right front wheel well and fender. They even cleaned the car out completely making it look new. Thanks for your quality service.
IL - 16000 S Lincoln Hwy, Plainfield - 12/27/14
I had a great experience from top to bottom. Displayed a high degree of integrity throughout the entire process. Delivered great work when promised. They handled all of the details with my insurance company. I would definitely come here again.
IL - 1001 Lee St, Des Plaines - 12/27/14
Great service. Got my car back a week before I was told it would be ready. Friendly shop manager. My car works great now! :)
IL - 19 S Route 59, Aurora - 12/27/14
Service prompt. However when I initially took the appointment I was told my car would be returned the same day. The day of the appointment I was told my car would not be returned for a week.
IL - 2010 Eagle Rd, Normal - 12/27/14
This is a great place to take your vehicle, the staff are extremely friendly and helpful. Mike C. went above and beyond to explain everything to me and kept me up to date on what was happening to my car. He worked closely with my Insurance company. I have recommended this place to several of my friends. My husband also had his car fixed these also. I was so pleased that after I picked up my on Tuesday, that the next day before Christmas I decided to take doughnuts for the staff as my appreciation for a job well done. Everyone in that facility was friendly and surprised I brought doughnuts. If I ever need his services again I know where to go! Thank You, Mike and Staff.
IL - 819 Estes Ave, Schaumburg - 12/27/14
the employees where very professional in explaining in detail what was going to be done and when finished explained what was done along with reviewing the truck with me. They also keep in touch to advise me of the progress of the repairs. I would recommend this shop to anyone for there repair needs
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