Illinois Feedback
IL - 3029 N Kedzie Ave, Chicago - 1/4/15
Luis Q. was such a great help and went above & beyond the customer service I expected. I got to Gerber right before closing and he made sure to stay later to get the work done to my car that was needed. I really appreciated his help and I will be sure to go back to Gerber for any car services in the future.
IL - 6200 Berkshire Dr, Crystal Lake - 1/4/15
I was dealing with an out of state insurance co and did not know if they would pay. Carrie and Joe were very helpful because I did not know if I would have to go through my insurance at the last minute. They were more than willing to get that done if need be. Also the work was done in the time frame they gave us.
IL - 3518 W 63rd St, Chicago - 1/3/15
Service was awesome. General Manager William G. went above and beyond. The condition of my car when I got it back was awesome. Not only was it super cleaned to the point it looked like it was detailed, but they also took the time to re attach a piece of the side door lining that was not part of the original area. Granted it probably only took a little bit of glue, but it's very considerate for them to address the issue. Another plus is my car was done a lot sooner then they originally anticipated. I would not hesitate to use their services again.
IL - 4718 Southwest Hwy, Oak Lawn - 1/2/15
Good service.
IL - 3425 N Halsted St, Chicago - 1/2/15
Chris (estimator) was professional, friendly and quick! My car was dropped off on Christmas Eve and back on New Year's Eve!! Not only was Gerber not delayed by the holidays, but they did an amazing job!!! Chris said it would look like it never happened (the accident) and he was soooo right! I was concerned that the paint wouldn't match since my car is 15 years old, but it looks like brand new!!! I would definitely recommend these folks to anyone who needs body work. Gerber rocks!
IL - 3425 N Halsted St, Chicago - 1/2/15
Technicians listened to my requests and needs and service was provided in the time frame given at a high level of satisfaction.
IL - 19 S Route 59, Aurora - 1/2/15
Excellent prompt, courteous, professional, friendly, quality workmanship, competent services in every delivery phase of repair.
IL - 8250 N Skokie Blvd, Skokie - 12/31/14
The staff at this location is very friendly and helpful. My car was ready two days earlier than promised. Based on my experience, I highly recommend Gerber.
IL - 3425 N Halsted St, Chicago - 12/31/14
Very helpful and friendly!
IL - 2010 Eagle Rd, Normal - 12/31/14
Excellent customer service through and through. Amazing quality of workmanship.
IL - 2321 Lakecrest Dr, Pekin - 12/31/14
Great job as always!
IL - 1001 Remington Rd, Schaumburg - 12/31/14
Good people- good service- good job as always. Over many years still using Gerber. They even washed my car. Great!!! Front office to repair employees get an A+. Thanks
IL - 6200 Berkshire Dr, Crystal Lake - 12/31/14
I came in for an estimate and Carrie at the front desk was very helpful walking me thru on how to contact my insurance company and getting a claim number. I will definitely be contacting you to set up repairs in the future!
IL - 1110 W Bloomington Rd, Champaign - 12/30/14
Car was repaired promptly and ready when they said it would be. Car was washed outside and cleaned inside. Great company with great employees. Zack and Caitlin were great to deal with. Would recommend to friends.
IL - 1325 Park Ave W, Highland Park - 12/30/14
Service was great, I've had my car serviced here before and I would recommend Gerber Highland Park to everyone. From the manager Drew to the girls at the front desk overall great experience.
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