Illinois Feedback
IL - 1325 Park Ave W, Highland Park - 8/6/15
I wanted to thank my estimator Diane for doing such a wonderful job on my vehicle. She was very professional, communicated with me, & had my vehicle ready on time. It was such a good experience that I would defiantly recommend my friends and family. They dropped me off & picked me up when my vehicle was ready. The car looked like new! Thank you Diane and Gerber team!
IL - 1313 N Lake St, Aurora - 8/6/15
excellent job and on time
IL - 16000 S Lincoln Hwy, Plainfield - 8/6/15
Once again Tony C. stepped up to the plate and hit a grand slam. Brought my car in so that Tony could look at it and was able to take care of it and a fast and timely matter. If there were more men like this in the world it would make life a lot easier to get your vehicle repaired from someone you can trust and won't take advantage of you.i wouldn't take my vehicles to any other shop and will highly recommend this person and facility to everyone. Outstanding work and customer service..
IL - 1493 N State Rte 50, Bourbonnais - 8/5/15
Excellent service and outstanding Employees. Thanks for the updates on my car while it was in your care with the texts I received.
IL - 1110 W Bloomington Rd, Champaign - 8/4/15
I was kept informed throughout the whole process. All my interactions with staff were professional. A special shoutout to Caitlyn who made my experience smooth and pleasant.
IL - 1060 W Huron St, Chicago - 8/4/15
Jason A. did a great job keeping us aware of the work and saved us money as well. Door and window look and work great. Was extremely impressed with service at this location.
IL - 819 Estes Ave, Schaumburg - 8/4/15
The staff was absolutely wonderful. Denise is very knowledgeable of the company and a pleasure to deal with. Darrell worked on my car and was very patient and thorough. I absolutely loved the text messages about the status of my car. Especially the one that came in that said something along the lines of "Jaylon your car is happy. Why cause its here." I thought that was hysterical. Very nice touch.
IL - 819 Estes Ave, Schaumburg - 8/4/15
Matt H. and his facility were truly fantastic. I had stopped in there on a Sat a few weeks before to show some damage to my brand new vehicle. He quoted me and I asked if he could get it done within 1 week, but never scheduled apptmt then. I called him on a Monday a few weeks later, he fit me in that Tuesday, guaranteed it would be done by Saturday and it would look great. Not only was the work superb, but he got it done a day ahead of time! The office kept me in the loop with emails/text messages. I was referred to this shop by someone at my office because of their work and I would highly recommend it to someone else in the future! Unfortunately, accidents stink, especially when they are your fault and your $ out of the pocket; Matt made the experience less "painful" and pleasurable! Thanks so much Matt and Gerber of ... read more
IL - 4718 Southwest Hwy, Oak Lawn - 8/3/15
Excellent service and very professional-estimators:Jessie,Kris,Luis-office personnel also very friendly and waited on me as soon as I got there.
IL - 10933 S Central Ave, Oak Lawn - 8/3/15
Everyone was great - they turned a bad situation into a positive experience. I would highly recommend them!!!
IL - 4545 N Elston Ave, Chicago - 8/3/15
Had a hit and run when my car was parked and my driver's rear end bumper was damaged. Gerber Collision & Glass called me the next day after my claim was processed by my insurance company to schedule an estimate appointment (that took about 10-15 min). They worked with my schedule and everyone was extremely friendly and helpful! They had my car all fixed and ready (and they cleaned it too!) within a couple hours after I dropped it off. The receptionist Jennifer answered all my questions and was an absolutely lovely woman. Ryan F. was professional, friendly, and had a good sense of humor. It's refreshing to know there are still nice people out there. Thanks so much Gerber Collision & Glass for all your help getting my car back to tip top shape :)
IL - 6200 Berkshire Dr, Crystal Lake - 8/2/15
We received prompt, courteous and efficient service from everyone we dealt with at Gerber. I would not hesitate to recommend Gerber to anyone looking for a top notch auto repair company.
IL - 8250 N Skokie Blvd, Skokie - 8/1/15
Jamie was great. Most pleasant experience I've ever had at a body shop. Fast and pretty much painless.
IL - 5948 N Northwest Hwy, Chicago - 8/1/15
The service team that handled my claim were very professional and courteous throughout the process. Tom and Angie were accommodating to all of my phone calls as I was calling a lot for updates. This is my second vehicle that I have had auto body repair work done on and I would definitely go back to this location if needed and would refer my friends to go there for repair work. The body on my car was repaired to like new condition and they even buffed out a few extra scuff marks near the damaged areas. It took a couple of days more than I would have preferred to have the work completed but well worth the wait!
IL - 300 Washington Ave, La Grange - 8/1/15
"Lizzy" was so pleasant I almost wanted to go right out and get into another accident! The repairs took FAR too long. Unless I'm surprised, what you've done looks perfect. Your vow to pay for rentals once the insurance runs out is appreciated. If I ever have a friend that needs collision or glass, I'll recommend Gerber. I hope I never see you again.
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
