Illinois Feedback
IL - 400 W Grand Ave, Elmhurst - 8/10/15
Your receptionist was very helpful in getting problems with my insurance company straightened out regarding a cancellation of your service and the waiving of my deductible.
IL - 16000 S Lincoln Hwy, Plainfield - 8/9/15
did a very good job in less than estimated time
IL - 6801 Mill Rd, Rockford - 8/9/15
Slow to get info sent to insurance company. Overall good job on body work. Looks great.
IL - 8250 N Skokie Blvd, Skokie - 8/9/15
excellent service - job was done right! happy with the price - thax!
IL - 4718 Southwest Hwy, Oak Lawn - 8/9/15
Overall I am extremely happy with the quality of work provided to my 2010 Toyota Yaris that sustained hale storm damage on 13 July 2015. Technician Specialist Ernesto C. provided exceptional care and incite in restoring my vehicle to its original condition. Luis C. assisted me with navigating through the insurance claim process and provided update on the on going process of repair. I am extremely satisfied with the attention to detail provided to my vehicle and the professionalism exhibited by the staff at Gerber!
IL - 6200 Berkshire Dr, Crystal Lake - 8/8/15
I am so Thankful for the whole staff at the Crystal Lake location. Friendly, professional and always followed up on time. I would gladly recommend them to anyone who needs their car repaired. I also want to apologize to the staff, when my car got to their site I was under stress from the accident I had and was not very nice to them, they all were very comprehensive about my situation. My car looked like new when I picked it up. THANK YOU ALL FOR THE HARD WORK ON MY BABY!!!
IL - 8250 N Skokie Blvd, Skokie - 8/7/15
Concetta H. was an exceptional Gerber employee. She kept me up to date on what had to be done & when it would be done. She was courteous, knowledgeable & honest. I would recommend Gerber to my friends & request Concerta H. Thank you Concetta!
IL - 1001 Lee St, Des Plaines - 8/7/15
Great to do business with such nice warm and friendly people. The whole experience was great from start to finish..The gal in the office was nice and helpful and Cory did a fine job. Would not hesitate to recommend your services.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/7/15
I am writing to notify you that I found your employee Mark S, Estimator (Buffalo Grove, Illinois) to be an exceptional employee of Gerber with great customer service skills and was very helpful to me when I brought in my Kia Sportage for repair. Mark was patient with me and answered all my questions. You should be proud to have such a great employee working at Gerber. If you have any questions, please feel to give me a call.
IL - 1001 Lee St, Des Plaines - 8/7/15
Cory said what he going to do and then did it. He under promised and over performed. Professional and the car looks and performs great. Well done by Cory and him team.
IL - 1493 N State Rte 50, Bourbonnais - 8/6/15
Everyone was so friendly and they were all extremely helpful. The process ran very smoothly and they fixed my car quicker than expected and went above and beyond my expectations. Would recommend them to anyone!
IL - 4718 Southwest Hwy, Oak Lawn - 8/6/15
Great service very friendly and my car was done in a day instead of 3 days
IL - 19 S Route 59, Aurora - 8/6/15
Very smooth process. Mike, the general manager, was extremely helpful as was everyone in the office staff. We especially liked the arrangement with Enterprise allowing us to have a rental car during the repair period without having to use a separate invoice. Thanks!
IL - 1060 W Huron St, Chicago - 8/6/15
I've had my car serviced with you for a couple times now and I just want to say, your service and care is impeccable. I've worked with a guy named Jason each time who works in the collisions department I believe. He always remembers me and gives me amazing service. I will always bring my car back for any needs in the future should I need any work. He's always so nice, remembers my face and name and my car. He has taken care of me multiple times and I greatly appreciate it! Thank you for the amazing service!
IL - 10933 S Central Ave, Oak Lawn - 8/6/15
AWESOME CUSTOMER SERVICE. EXCELLENT WORK! QUALITY!
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