Illinois Feedback
IL - 1001 Lee St, Des Plaines - 8/7/15
Great to do business with such nice warm and friendly people. The whole experience was great from start to finish..The gal in the office was nice and helpful and Cory did a fine job. Would not hesitate to recommend your services.
IL - 20445 Milwaukee Ave, Buffalo Grove - 8/7/15
I am writing to notify you that I found your employee Mark S, Estimator (Buffalo Grove, Illinois) to be an exceptional employee of Gerber with great customer service skills and was very helpful to me when I brought in my Kia Sportage for repair. Mark was patient with me and answered all my questions. You should be proud to have such a great employee working at Gerber. If you have any questions, please feel to give me a call.
IL - 1001 Lee St, Des Plaines - 8/7/15
Cory said what he going to do and then did it. He under promised and over performed. Professional and the car looks and performs great. Well done by Cory and him team.
IL - 1493 N State Rte 50, Bourbonnais - 8/6/15
Everyone was so friendly and they were all extremely helpful. The process ran very smoothly and they fixed my car quicker than expected and went above and beyond my expectations. Would recommend them to anyone!
IL - 4718 Southwest Hwy, Oak Lawn - 8/6/15
Great service very friendly and my car was done in a day instead of 3 days
IL - 19 S Route 59, Aurora - 8/6/15
Very smooth process. Mike, the general manager, was extremely helpful as was everyone in the office staff. We especially liked the arrangement with Enterprise allowing us to have a rental car during the repair period without having to use a separate invoice. Thanks!
IL - 1060 W Huron St, Chicago - 8/6/15
I've had my car serviced with you for a couple times now and I just want to say, your service and care is impeccable. I've worked with a guy named Jason each time who works in the collisions department I believe. He always remembers me and gives me amazing service. I will always bring my car back for any needs in the future should I need any work. He's always so nice, remembers my face and name and my car. He has taken care of me multiple times and I greatly appreciate it! Thank you for the amazing service!
IL - 10933 S Central Ave, Oak Lawn - 8/6/15
AWESOME CUSTOMER SERVICE. EXCELLENT WORK! QUALITY!
IL - 1325 Park Ave W, Highland Park - 8/6/15
I wanted to thank my estimator Diane for doing such a wonderful job on my vehicle. She was very professional, communicated with me, & had my vehicle ready on time. It was such a good experience that I would defiantly recommend my friends and family. They dropped me off & picked me up when my vehicle was ready. The car looked like new! Thank you Diane and Gerber team!
IL - 1313 N Lake St, Aurora - 8/6/15
excellent job and on time
IL - 16000 S Lincoln Hwy, Plainfield - 8/6/15
Once again Tony C. stepped up to the plate and hit a grand slam. Brought my car in so that Tony could look at it and was able to take care of it and a fast and timely matter. If there were more men like this in the world it would make life a lot easier to get your vehicle repaired from someone you can trust and won't take advantage of you.i wouldn't take my vehicles to any other shop and will highly recommend this person and facility to everyone. Outstanding work and customer service..
IL - 1493 N State Rte 50, Bourbonnais - 8/5/15
Excellent service and outstanding Employees. Thanks for the updates on my car while it was in your care with the texts I received.
IL - 1110 W Bloomington Rd, Champaign - 8/4/15
I was kept informed throughout the whole process. All my interactions with staff were professional. A special shoutout to Caitlyn who made my experience smooth and pleasant.
IL - 1060 W Huron St, Chicago - 8/4/15
Jason A. did a great job keeping us aware of the work and saved us money as well. Door and window look and work great. Was extremely impressed with service at this location.
IL - 819 Estes Ave, Schaumburg - 8/4/15
The staff was absolutely wonderful. Denise is very knowledgeable of the company and a pleasure to deal with. Darrell worked on my car and was very patient and thorough. I absolutely loved the text messages about the status of my car. Especially the one that came in that said something along the lines of "Jaylon your car is happy. Why cause its here." I thought that was hysterical. Very nice touch.
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