Illinois Feedback
IL - 16000 S Lincoln Hwy, Plainfield - 8/28/15
Overall great experience!
IL - 2360 Ogden Ave, Downers Grove - 8/27/15
I've had 2 vehicles repaired at Gerber and was very pleased with both experiences. I stopped by today to get some help with a small problem. Kenny stepped up and helped me out. Kenny is the kind of employee any employer would be proud to have represent his business.
IL - 1001 Lee St, Des Plaines - 8/27/15
No much to say except thank you for the wonderful experience from start to finish. Cory and Amanda both have been very helpful and on point on everything they did. Again thank you for the service.
IL - 13433 Southwest Hwy, Orland Park - 8/27/15
Great experience, No Problems and great results.
IL - 10933 S Central Ave, Oak Lawn - 8/27/15
Excellent work and communication from beginning to end
IL - 1060 W Huron St, Chicago - 8/27/15
I was very satisfied with my service and the professionalism of my estimator Jason A. Although I had to wait a long time for an appointment, he explained the repair process and expectation clearly. On my repair date he kept me informed and got my vehicle back to me when promised. He afterwards made sure I was satisfied, which I was. The receptionist was also very cordial and friendly. Thank you.
IL - 1245 Pearl Ave, Glendale Heights - 8/27/15
Service was awesome, communication was awesome and the customer service was awesome! Couldn't have had a better experience. Would highly recommend them to anyone. 5 star experience + my vehicle was repaired quicker than expected. So happy to have my car back. Thank you.
IL - 1904 Lehigh Ave, Glenview - 8/26/15
Service was awesome, communication was awesome and customer service was awesome. Couldn't have had a better experience. Would highly recommend to anyone. 5 star experience + my vehicle was repaired quicker than expected. So happy to have my car back. Thank you.
IL - 3518 W 63rd St, Chicago - 8/26/15
Service was excellent and very courteous and professional. Will definitely recommend to others.
IL - 8018 N University St, Peoria - 8/26/15
Employees very courteous, professional to a first time accident customer, explaining everything.
IL - 2664 Green Bay Rd, Evanston - 8/26/15
The Gerber Collision team at the Evanston, IL location is absolutely fantastic! The quality of the workmanship was superb. From the initial phone conversation with Nancy, to the moment I arrived my customer experience was phenomenal. George N. went above and beyond, not only to explain the service process and accommodate my schedule, but also to take the liberty to address a blemish on my front fender which was not included in my estimate. What a pleasant surprise I received when I picked up my car, well ahead of the promised completion time! I will definitely recommend this location to others and use them for future auto body and glass repairs.
IL - 6200 Berkshire Dr, Crystal Lake - 8/26/15
Enoch and the entire service team from the reception desk to vehicle delivery were superb. As it has been for more than 20 years, the repair work was excellent! If all of your locations have folks as professional and proficient as the Crystal Lake, IL facility, your success is guaranteed.
IL - 5948 N Northwest Hwy, Chicago - 8/25/15
You should feel very lucky having an employee, Tom R. He was so helpful and kind. He made my experience an actual pleasure and I will definitely recommend this location.
IL - 10933 S Central Ave, Oak Lawn - 8/24/15
Gerber Collision & Glass staff was the most professional group of individuals that this company could ever have and appreciate in this lifetime. While it was like you was dealing with your own family members. It's great that your staff is so loving and caring toward the customers. The estimator (Ken C.) did an awesome job with explaining the damages on my car and how your technician from your company would fix the damages and when the car would be finish. The staff did such an awesome job they was finish before the giving deadline you have to love this company for all the hard work and for caring so much and doing a great job. The estimator Ken. C really was knowledge and kept me update on my son vehicle the entire time. Ken. C gave me some important information on the Cruz that literally save my son car and my family a lot of money ... read more
IL - 10933 S Central Ave, Oak Lawn - 8/24/15
The customer service, communication and highly affordable quality product are greatly appreciated.
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