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Illinois Feedback

 

IL - 8018 N University St, Peoria - 9/1/15

Outstanding!!! Professional, thoughtful and caring. I would highly recommend them.They were terrific!

Mary ellen V

IL - 4545 N Elston Ave, Chicago - 9/1/15

Great shop, friendly staff and outstanding customer service. Ryan and the guys who worked on the car were fantastic, not only was the job done in a professional manner, but it was ready earlier than promised.

Sean

IL - 6200 Berkshire Dr, Crystal Lake - 8/31/15

I was told I could expect feedback along the repair process,but I did all the calling for updates.100 % satisfied with the repair.

Mike B

IL - 1880 La Salle Ave, Naperville - 8/31/15

I was referred to Gerber Collision by Samantha C. (Employee @ other location) She had a lot of tips and tricks for me. Estimator Jason was very knowledgeable on his role and informative for the customer. Service was prompt as indicated and the work performed appears to meet expectations.

Brian C

IL - 2360 Ogden Ave, Downers Grove - 8/31/15

Gerber did such excellent service...I had another accident and referred another person to serving up body/collision damage. The professionalism and the quality of work was beyond that i expected. After 28 years of not being involved in any need for collision consultation. I can only think that the service was way beyond from the counter people to the skilled craftsmen in the shop. Thank you for the care and expertise on all levels....I am Alive due to crash dummies doing their job and implementing design for safety. Gerber gets 10 stars in my book

Mark N

IL - 20445 Milwaukee Ave, Buffalo Grove - 8/31/15

Mother had an accident and set up appointment. Was told it would be a minute and in the waiting area were drinks. Mark came, introduced himself and took time with Mom explaining everything. Would go back again!

Nancy W

IL - 13433 Southwest Hwy, Orland Park - 8/30/15

Great service Informative Very pleasant

Mary R

IL - 1 Gilmore Dr, Bloomington - 8/29/15

Excellent service once they figured out the car was mine. Polite friendly staff

Kathy V

IL - 20445 Milwaukee Ave, Buffalo Grove - 8/29/15

I have been to this location 3-5 different times for 4 or 5 times different people hitting my cars. I have not had a problem with them. I think they are a good company that does a thorough job.

Susan L

IL - 2360 Ogden Ave, Downers Grove - 8/28/15

Everyone was very professional. I was told exactly what services had been done to my car and was extremely happy about the text service - I knew what was being done and when. I even got my car back a week before it was scheduled to be done. Excellent team!

Maria A

IL - 1321 W Rt 134, Round Lake - 8/28/15

Quoted repairs to take 2 weeks but the actual repairs were ahead of schedule and car was delivered back in 8 days! Great customer service! We are repeat loyal customers and appreciate the attentiveness of your employees.

Barbara O

IL - 1 Gilmore Dr, Bloomington - 8/28/15

Superior service, the car looks fantastic! I really appreciate the speedy repair!

Irina I

IL - 1060 W Huron St, Chicago - 8/28/15

Raul was awesome. He exceeded all expectations.

Jennifer S

IL - 16000 S Lincoln Hwy, Plainfield - 8/28/15

Overall great experience!

Michael S

IL - 2360 Ogden Ave, Downers Grove - 8/27/15

I've had 2 vehicles repaired at Gerber and was very pleased with both experiences. I stopped by today to get some help with a small problem. Kenny stepped up and helped me out. Kenny is the kind of employee any employer would be proud to have represent his business.

Ben F

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