Illinois Feedback

IL - 1001 Lee St, Des Plaines - 9/18/15

Great job, finished on time, kept updated via e-mail and helpful with arranging a rental car. Very satisfies.

Fred

IL - 3425 N Halsted St, Chicago - 9/18/15

They were great and did everything we asked for!

Brad S

IL - 20338 N Rand Rd, Palatine - 9/18/15

When I called state farm they had a place where they wanted me to go , but I chose Gerber. The reason is the quality of their workmanship, and June, at the desk. She is GREAT at making customers feel at ease and makes the wait, worth while. Thank you again for the job well. done and Thank June for Me.

Anthony P G

IL - 8018 N University St, Peoria - 9/18/15

Great staff, updates via text Vehicle fixed to specification

Sharon W

IL - 6140 W 159th St, Oak Forest - 9/17/15

I just wanted to say what great service I received from the receptionist to the manager. Everyone was very helpful. I did not have an appointment I just stopped in and the took care of me right away. Great customer service.

Linda G

IL - 819 Estes Ave, Schaumburg - 9/17/15

The team did an amazing job! Happy I got my new van looking new again!

Jenny L

IL - 13433 Southwest Hwy, Orland Park - 9/17/15

Great service caring staff.On time delivery.Couldnt for better service Super job. Thank you so much.Car looks great.

David A

IL - 6200 Berkshire Dr, Crystal Lake - 9/16/15

I would give 6 stars if I could. The staff was great. The cost was the best of estimates I got. The work was done in one day. My car looks wonderful!

Patricia K

IL - 8250 N Skokie Blvd, Skokie - 9/16/15

Great service.

Manijeh R

IL - 801 N State, Elgin - 9/16/15

I hate filling out surveys but you guys were so great i have to say thank you. My car looksand feels great. Thank you!!

Kristen R

IL - 819 Estes Ave, Schaumburg - 9/16/15

Everyone here was very professional and the repairs were done to my treat satisfaction. The receptionist handled all extremely well, the service writer and estimator was knowledgeable and efficient and took care to explain everything to me, and the manager was both helpful and customer oriented to be certain I was a pleased customer, which I am. Thank you.

Joan D

IL - 1060 W Huron St, Chicago - 9/16/15

I want to say it was so nice of Jason, Estimator who recently helped me with a sensor for my door since I jammed my seat belt and the the door was malfunctioning. Since I was a former customer he went beyond the call of duty. Very professional. Thanks again !!

William S

IL - 1060 W Huron St, Chicago - 9/16/15

As always, the experience with Gerber was fantastic. Jason made the process run very smoothly and the car looks great after the work.

David R

IL - 1060 W Huron St, Chicago - 9/16/15

First time using Gerber Collision & Glass and was amazed by their professionalism and turnaround time. Jason provided a very reasonable estimate for some body work that I needed to have done and was able to buff out a small scratch on the driver side door at no additional charge. They anticipated the repairs would take 3 days, but I received a call that afternoon and they were able to finish up the body work in just 1 day! It was a very pleasant surprise and overall great experience.

Justin C

IL - 400 W Grand Ave, Elmhurst - 9/16/15

I can't say enough about the wonderful service and repairs that this agency has provided me.I was assigned a personal representative who kept me up to date on the progress of my repairs. His name was Christian and if anyone is interested in GREAT Customer Service ask for Christian.His knowledge,kindness and thoroughness to the detail of my repairs was excellent.I picked my car up yesterday after over $12,000.00 in damage and you cant even tell it was hit.They worked closely with State Farm to get the needed parts and they even worked with Enterprise which is located right next door to getting me a vehicle.I would highly recommend Gerber and their staff to anyone who needs collision or repair work done to their vehicle.

Nancy T