Illinois Feedback
IL - 6200 Berkshire Dr, Crystal Lake - 10/1/15
Excellent! Excellent! Excellent! My car looks great!!! I wasn't so sure how my car was going to look with the amount of back end damage but it looks like new. The paint is also a PERFECT match! I even got my car back 8 days earlier than expected. Gerber always gave me updates on the progress of my car. Scott was great to deal with and office staff VERY knowledgeable and friendly. When I dropped my car off for repair my rental was there waiting. The entire experience was exceptional. I highly recommend Gerber for any collision repair.
IL - 300 Washington Ave, La Grange - 10/1/15
Chris, the estimator was great; very efficient and congenial. Lizzy, who manned the front office, was great as well. Gerber has two wonderful representatives in these two. They went out of their way to get my car back quickly (just a little over two days - amazing) and the repair job looks perfect. Thanks to Chris and Lizzy, and the crew I didn't meet, this was a very pleasant expirience. I could not be more pleased.
IL - 635 N Independence Blvd, Romeoville - 10/1/15
very good work- paint color very good- friendly Estimator
IL - 819 Estes Ave, Schaumburg - 10/1/15
Very helpful and the car looks wonderful. Very nice employees and always keep you up to date with what is going on. Highly recommend
IL - 1001 Lee St, Des Plaines - 10/1/15
John really knows how to take care of their customers. We received daily updates when our SUV would be ready. The work was done as good as new. We are completely satisfaction with John and his entire team!
IL - 6200 Berkshire Dr, Crystal Lake - 10/1/15
What a great team at the Crystal Lake Gerber location! Friendly and knowledgeable. Joe walked me through the process every step of the way and I he made sure I understood what they were going to do to the vehicle, but also how long it would take. He set up my rental car and kept me informed on the progress of the repair work. No one ever wants to get in an accident and have auto body work done, but the team at Gerber made it a bit less stressful. Thank you!
IL - 6200 Berkshire Dr, Crystal Lake - 9/30/15
I was kept informed of the status of my repair on a daily basis. Work was done very well. Also, my vehicle was ready for pick up two days early. Can't beat that! I am very pleased with the professionalism and the quality of work.
IL - 401 S Grace St, Addison - 9/29/15
Eddie and everyone there were polite and very helpful. I will refer friends and family to you . Thank u great job.
IL - 3425 N Halsted St, Chicago - 9/29/15
Your service was fast and well done. You kept me informed of your progress. I'm very satisfied.
IL - 1500 McCormick Blvd, Mundelein - 9/29/15
I could not imagine being treated any better. I forgot to ask my service adviser to buff out a mark on another part of the car. They buffed it out at no additional charge. My car was ready two days before promised. It was detailed and they gave me a $100 coupon at the register. Fantastic! I am a customer for life!
IL - 6200 Berkshire Dr, Crystal Lake - 9/29/15
5 stars From the first phone call to when I picked up my car, everyone was very professional and friendly. They kept me informed through the the week on the status of my car. I highly recommend them.
IL - 8250 N Skokie Blvd, Skokie - 9/28/15
Great Service! Car Looks great! Concetta made the process painless and easy. Gerber will always be my only choice for car repairs. Thanks to everyone !
IL - 16000 S Lincoln Hwy, Plainfield - 9/28/15
Gerber Collision provided me with excellent customer service and quality repairs to my vehicle. From the receptionist to the estimator; everyone I encountered at this location left me with a good impression. I was provided an estimate of when my vehicle would be ready for pick up and they were true to their word. God forbid I find myself needing auto repairs again, but if so- I would return to this location without a second thought. I highly recommend their services
IL - 6200 Berkshire Dr, Crystal Lake - 9/27/15
scott and kelly were great
IL - 3029 N Kedzie Ave, Chicago - 9/26/15
After an unfortunate run in while parking, my bumper came completely off. I was panicked at how much it would cost and where I would even go to fix it. Recommended by my dealership, Gerber was amazing! Not only was the service fast, friendly and professional, but my bumper was reattached free of charge! Overall a wonderful experience! I would recommend Gerber to anyone looking for collision or glass work.
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