Illinois Feedback
IL - 1001 Lee St, Des Plaines - 10/30/15
The staff at Gerber Collision made a stressful situation so much easier for me. They were wonderful every step of the way and made me feel very welcome and taken care of.
IL - 1 Gilmore Dr, Bloomington - 10/29/15
Gerber replaced the hinge on my driver's side door. They were fast and provided me with updates. The initial estimate was spot on.
IL - 300 Washington Ave, La Grange - 10/29/15
I was very pleased with the quality of work, attention to detail and resourcefulness demonstrated by the Gerber LaGrange team. They repaired and refinished the rear trunk lid on my classic dark blue Oldsmobile Cutlass. It looks beautiful! They worked closely with their paint supplier to match the original factory color, using the latest "paint technology". Ongoing communication throughout this job was great and I was kept informed of all progress. I noticed a number of other craftsmen in this shop carefully restoring other cars to "like new" condition, with the same attention to detail. I would definitely bring my car back to this facility. Thank you for a job well done!
IL - 1325 Park Ave W, Highland Park - 10/29/15
I can honestly say everything about my experience with Gerber was excellent. I couldn't have been more pleased with the estimate process, the price quoted, the work performed and the service I received. Special commendation to Concetta H., who is a consummate pro and a real gem. Thank you!
IL - 801 N State, Elgin - 10/29/15
Great service! There were minor things to be fixed and one gentleman Greg took care of everything! He is amazing! He explained in details, he gave persist time of completion! My Galant is like new! I nominate Greg for president 2016! :)
IL - 8250 N Skokie Blvd, Skokie - 10/29/15
I am happy with the service that Gerber gave to me in the repair of my van. Jamie was knowledgeable and helpful throughout and kept me informed. She is good for your PR! Although I critiqued a bit of the workmanship in my evaluation, I have no complaints and appreciate having worked with Gerber.
IL - 10933 S Central Ave, Oak Lawn - 10/28/15
Gerber was great! They made a stressful car accident feel a lot stressful! They did a wonderful job!
IL - 6140 W 159th St, Oak Forest - 10/28/15
Amazing staff and team who is a well oiled machine! From Rick who gave me updates every few days, to Anthony's friendliness on the phones, to Don doing a final check but never just sitting behind a desk, to Mindy who pulls the whole place together. It was dealing with people I've know for years , and this store should be model for all others. It's nice to see such a large company go "old school", and teat a customer like more than a number just awaiting a check in hand. I've used and recommended a local company for windows for years but now you will be the first on my list. Not only was my car looking as good as new but was detailed inside and out( nice touch). How many companies now a days would not only offer a ride home, but coffee out of their own supply when they ran short that day. Working as a manager of customer service, ... read more
IL - 16000 S Lincoln Hwy, Plainfield - 10/28/15
I wish I could give this shop more than 5 stars. To say my experience with them was exceptional is an understatement! Tony is awesome and goes above and beyond and then some for his customers, and Ruth is so welcoming and friendly! The text update service is so great because it helps put the car owner at ease knowing what stage of the process the work is at. Getting calls from Ruth about updates is awesome as well because it shows how much they truly value their customers and making sure they're in the loop. I was devastated when my car was hit in an accident, but after Tony and his crew were done with it, it looks better than the day I got it!! I could not be happier!
IL - 20445 Milwaukee Ave, Buffalo Grove - 10/28/15
Great service -- staff is so friendly. Repairs done way earlier than expected and a great job! Loved that the car rental was right on site.
IL - 1110 W Bloomington Rd, Champaign - 10/28/15
I went to Gerber through a referral from my insurance. I got the front bumper of my car repainted. Caitlin is really very accommodating and she got everything done really quick with regards to questions on my insurance. Chris also got the estimate done as quickly as he could. They updated me with regards to the status of the painting job. I am satisfied with the service and the painting job they did to my car. I recommend Gerber Collision to those who needs repairs and services to their car.
IL - 300 Washington Ave, La Grange - 10/28/15
Special Thanks to John of Gerber in LaGrange. He solved the problem of getting me to my 1950's High School Reunion after a questionable start. He went so far as to exchange a better fit of rental car to guarantee my safety when traveling. I was and am most appreciative.
IL - 13433 Southwest Hwy, Orland Park - 10/28/15
I received fantastic service from Gerber. They were warm and welcoming when I arrived. As stressed out as I was, they made me feel more calm. They sent text messages updating me on the status of the car frequently, which I appreciated. My car was done quickly as well. Thank you.
IL - 440 Deerfield Rd, Pontiac - 10/28/15
did a great job and the people are wonderful
IL - 3425 N Halsted St, Chicago - 10/27/15
Gerber collision & glass made my car repair experience easy and painless. Rick, Chris, and all the mechanics worked so diligently on my vehicle to get it done as quickly as they could and were so helpful along the way - including getting my vehicle done well before the stated finish date! I was nothing but pleased with the entire experience I had working with Gerber and I will be referring any friends and family your way! I appreciate all of your hard work and would be more than happy tow work with you again in the future! Thanks Gerber!
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