Illinois Feedback

IL - 4545 N Elston Ave, Chicago - 11/13/15

The estimate process was easy and all necessary repairs were explained thoroughly; they were even able to start work immediately and in no time I had my car back -- it looked brand new. Just beautiful work -- also I can't tell you how much I appreciated the interior being cleaned too -- the dealer usually does this for me about once a month and by comparison my dealer had been a horrible, lousy job. Even the inside looked like new. Appreciate all he text updates too -- never had anyone do that before. Thanks so much

Brian P

IL - 7041 W 153rd St, Orland Park - 11/13/15

Lucy and Fred were outstanding with regard to their customer service. Freddie really helped to get my car done correctly and quickly. I am a very satisfied customer.

Brian G

IL - 400 W Grand Ave, Elmhurst - 11/13/15

Excellent and friendly service! I took my 2007 Hyundai Azera to this location after getting hit in a parking lot. My back bumber was destroyed as well as some side paneling, and these guys made it even better then what it looked like new. The paint is an exact match and was done superbly, as well as the body work and door handle they replaced for me. I was given day to day updates on the progress of the car, and it was finished well before the estimated date. I would highly recommend Gerber Collision and glass to anyone, and especially this location. They have done my parents car as well and they were extremely impressed with the service as well. 10/10 would take to them again!

Justin N

IL - 10933 S Central Ave, Oak Lawn - 11/13/15

Thank you, Thank you, Thank you. From Bill, Eric, Edwardo and especially to the young women in the front. From the moment I received my call about bringing my call in for a consultation until I picked it up today, 11/13/15, I have been treated ROYALLY and I want to give them all HIGH PRAISES during stressful and tiring times.

Delores S

IL - 2360 Ogden Ave, Downers Grove - 11/12/15

I went to the Downers Grove, IL, location for an estimate on a scratch my car had received. The employee there who examined my car was able to buff off the scratch so that it looked like new--for no charge. Great job! Thanks!

Karen

IL - 3518 W 63rd St, Chicago - 11/12/15

GREAT JOB ON MY CAR.

Mario V

IL - 3518 W 63rd St, Chicago - 11/12/15

Very satisfied w/ work & response to all questions. Would refer & come back for any future problems

Joan C

IL - 1321 W Rt 134, Round Lake - 11/12/15

Awesome customer service. I like the text updates. Great experience. Will come back as needed in the future

Jim J

IL - 801 N State, Elgin - 11/12/15

Honestly . I give everyone of the workers and Greg a 100% he was on top of everything. Not only did they care for me but they also cared about my children as well . everything was amazing on my car . thanks a lot Gerber!!!!

Tara S

IL - 2360 Ogden Ave, Downers Grove - 11/12/15

Outstanding service and highest quality of work. Everyone I worked with at Gerber was outstanding. Keep up the great work!

Daniel K

IL - 2360 Ogden Ave, Downers Grove - 11/12/15

Jorge B. was very helpful with setting up our repair. The repair was done very quickly and with excellent quality. Everyone we worked with (Jorge, the person at the front desk, and the person who showed us the work that was done) was very helpful, pleasant, knowledgeable, and friendly.

Larry L

IL - 3518 W 63rd St, Chicago - 11/12/15

GREAT SERVICE! APPRECIATED THE PHONE CALLS I RECEIVED WITH UPDATES. BOTH GIRLS WERE GREAT IN UPDATING ME.

GUILLERMINA M

IL - 16100 Suntone Dr, South Holland - 11/12/15

Mario M. is a rock-star! He was super-professional and very nice from the moment I walked in until I picked my vehicle up after repairs were completed. I really appreciate that he took the time to call me and keep me updated about the progress of my repair. I hope that your company has a mechanism to recognize and reward outstanding staff. If so, I highly recommend Mario for your highest award for exemplary customer care!

Lori T

IL - 1110 W Bloomington Rd, Champaign - 11/11/15

I was very pleased with how quickly they got my vehicle fixed. They were all extremely friendly and worked well with my busy schedule!

Kelly K

IL - 7902 Forest Hills Rd, Loves Park - 11/10/15

I was impressed with their customer service and work done to my car. They certainly know what they are doing not only with the car repair but with insurance process and car rental. I had a very positive experience having my car there after the accident. I totally agree with their commercial: it is highly Wreck-omended!

Bea A