Illinois Feedback

IL - 900 E Ogden Ave, Naperville - 9/2/16

Good service. My car was completed right at the time promised.

Joe S

IL - 20338 N Rand Rd, Palatine - 9/2/16

I am very pleased with the repair of my car, the professionalism of the Gerber staff, and the extremely prompt service. I hope I do not need repair service again, but for sure I would go back to this Gerber location. I would not hesitate to refer others to Gerber as well. Thanks for this opportunity to give you feedback.

Iris K

IL - 1001 Remington Rd, Schaumburg - 9/2/16

Excellent service and very pleasant staff!

Carla N

IL - 440 Deerfield Rd, Pontiac - 9/1/16

Great job!!! They exceeded my expectations!!! They even detailed the truck inside and out. I was very impressed. I will definately come back. Thanks guys and right on time too.

John W

IL - 6140 W 159th St, Oak Forest - 9/1/16

Staff was awesome!

Lisa

IL - 7041 W 153rd St, Orland Park - 9/1/16

This was my first time ever dealing with a situation like this and Stephanie was extremely helpful and pleasant to work with.

stephanie c

IL - 6140 W 159th St, Oak Forest - 9/1/16

Wonderful and amazing. Good Communication.

Elise

IL - 1 Gilmore Dr, Bloomington - 8/31/16

They did a great job on the repair work and got the job done timely. Would definitely recommend.

William J

IL - 440 Deerfield Rd, Pontiac - 8/31/16

The guys did an awesome job! Quick turnaround! This is (unfortunately) the 3rd time I've taken one of my vehicles there for repair and will go back again. Would highly recommend to family and friends! Thanks guys! Keep up the great work!

Rhonda W

IL - 900 E Ogden Ave, Naperville - 8/31/16

We worked with Romeo and Michael and they always kept us updated on the progress of the car and worked patiently with us we we worked out payment issues with the company that we purchased our rustproofing from.

Mike C

IL - 1001 Remington Rd, Schaumburg - 8/31/16

Very good service and they kept me informed on the progress of the repairs and even finished before they said they would be finished with it.

Michaelbrenda B

IL - 7041 W 153rd St, Orland Park - 8/31/16

The service was great they kept me updated, great feedback, the calls were continuous and the work was great.

Debbie G

IL - 1325 Park Ave W, Highland Park - 8/31/16

Everything was perfect! They got the part in a timely manor & everyone was so nice and polite! Highly recommended

Kristy T

IL - 10933 S Central Ave, Oak Lawn - 8/30/16

very helpful and explained everything at drop off and pick up

william d

IL - 1321 W Rt 134, Round Lake - 8/30/16

I took my 2013 Ram 2500 to Gerber to have a couple of small rust spots in my wheel well removed, one other small rust spot (from a rock chip), and a small dent removed by "paint-less dent removal". I've had other vehicles repaired at this location and they've always done a good job. I dropped off my truck this time and got an estimate. Bill's (the General Manager of the shop) estimate was for appx. 730.00. I was fine with that as it seemed fair to me. After they started working on my truck, bill called me and sent me a text message with a picture of the rusty area in my wheel well. There was more rust under the paint. He said there may be more work involved (in my head I'm thinking more expensive). I told him to go ahead and do whatever he had to do to make it right. I just picked up my truck, and all of the work looked great, ... just like when it came from the factory. I went in to pay the bill, and it was 200.00 cheaper than the initial estimate! I questioned the reason, since there was more work done than initially estimated. Bill explained his reason, and needless to say I was very pleased! If/when I need any body work done in the future I will definitely go to Gerber again. Attached are two pictures of ONE SPOT (of the three that needed work). I don't have pictures of the work after it was completed because I just picked up my truck, and it's raining out. But I am completely satisfied with their finished product. read more

Jeff G