Illinois Feedback
IL - 300 Washington Ave, La Grange - 3/31/26
On March 31, it started raining heavily. I rolled up the driver's side window, but it came off the track and I couldn't roll it back up. I drove to the shop in La Grange, Illinois. The manager and a mechanic were able to fix the window and close it, preventing the rain from entering the car. I want to express my gratitude for their courteous and professional assistance. They have done a great job for me.
IL - 1493 N State Rte 50, Bourbonnais - 3/30/26
I was very happy with repairs and communication. I had no issues whatsoever and communication was excellent. I had no issues because insurance paid Gerber directly as a preferred shop but my only concern would be for someone who was paying for repairs out of pocket as the final invoice was considerably higher than the original estimate. This was my first collision repair so maybe that isn't unusual.
IL - 400 W Grand Ave, Elmhurst - 3/24/26
Gerber Collision & Glass was easy to work with and did an excellent job!
IL - 6801 Mill Rd, Rockford - 3/17/26
Great communication! Car is running nicely and the part that was repaired look great. Thank you!
IL - 6801 Mill Rd, Rockford - 3/17/26
Very informative, friendly, professional, and did a thorough job
IL - 10933 S Central Ave, Oak Lawn - 3/11/26
Excellent service ! From the front desk to the service man - Brad M. I am extremely grateful and satisfied. Thank you!
IL - 3415 Stern Ave, St Charles - 3/11/26
passenger side mirror replacement. Looks great. Thanks
IL - 275 Sundown Rd, South Elgin - 3/10/26
Used Gerber Collision several years ago, that is why I did not hesitate to return when I had fender-bender. Excellent results, great paint job, car repaired one week before actual estimate. Gerber is always a good choice. Thank you for the great team.
IL - 1001 Remington Rd, Schaumburg - 3/9/26
I came into your location on Saturday to drop off my 2020 Chevy Traverse. I just wanted to take a minute to address the incredible service I received from your Estimator Joseph G. Not only was he incredibly knowledgeable about navigating the myriad of systems, but he was a pleasure to work with. You expect that dealing with car repairs would be a negative experience, but his expertise and demeanor left me feeling great about the entire interaction. I know there are many options in our area for repair, but I will definitely be recommending this location because of Joseph and the confidence he inspires about the process. Thanks for providing peace of mind in a chaotic moment.
IL - 6835 W Irving Park Rd, Chicago - 3/7/26
Everyone was very friendly. Service was good and I received texts several times on the progress. I would definitely use Gerber again.
IL - 275 Sundown Rd, South Elgin - 3/3/26
Excellent service, finished work exactly as promised, body panels and paint better than expected. Staff kept me updated so I knew exactly what was being done, work completed several days early, saving me on car rental costs. Thank you Gerber.
IL - 275 Sundown Rd, South Elgin - 3/3/26
Excellent service, finished work exactly as promised, body panels and paint better than expected. Staff kept me updated so I knew exactly what was being done, work completed several days early, saving me on car rental costs. Thank you Gerber.
IL - 1430 W Northwest Hwy, Arlington Heights - 2/26/26
Kate B. provided the best service ever the car she provided gave me my next option for my next car I will always keep enterprise for my rental for road trips and will definitely recommend them to anybody and everybody best experience in trying times
IL - 2360 Ogden Ave, Downers Grove - 2/25/26
Can't even tell the car was in an accident and the interior of the car was even cleaned. Great experience and very satisfied.
IL - 6200 Berkshire Dr, Crystal Lake - 2/20/26
Tiffany was great, professional, explained everything, let me know to reach out with any questions or concerns and gave me updates. Keegan was very friendly an professional as well.
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