Illinois Feedback
IL - 2360 Ogden Ave, Downers Grove - 2/5/26
This place is fantastic. My collision took place in November and Gerber Collision and Glass in Downers Grove did the repairs. I took my car to the BMW location in Naperville for an annual review. They said the repairs were done perfectly. Everything looked great. I have had no issues with the car since then. Gerber Collision and Glass were professional, thorough, timely and excellent. They are wonderful. They took care of my car. Completed everything. The car looks and drives like brand new. Excellent repair professionals.
IL - 801 N State, Elgin - 2/4/26
I really messed up my car with a concrete post in a parking garage. My insurance company gave me a couple of places they work with, and I selected Ger Collision. I had an excellent experience with Gerber Collision and couldn't be more satisfied with their work. From the moment I walked in, the staff was professional, courteous, and extremely helpful. They kept me informed throughout the entire repair process, answered all of my questions, and made what could have been a stressful situation completely worry-free. The quality of the repairs was outstanding-my vehicle looks absolutely perfect, as if the damage never happened. The work was completed on time, and the attention to detail truly shows. It's clear that Gerber Collision takes great pride in both their craftsmanship and customer service. I highly recommend them to anyone in need of ... read more
IL - 1001 Remington Rd, Schaumburg - 2/1/26
Very helpful and courteous. They made everything easy and with our car totaled it helps less anxiety . Thank you to the TEAM.
IL - 1430 W Northwest Hwy, Arlington Heights - 2/1/26
Staff was very courteous and helpful. Completed repairs ahead of schedule and kept me informed along the way.
IL - 1 Gilmore Dr, Bloomington - 1/26/26
Great customer service. Text updates and communication. Very happy working with this location
IL - 801 N State, Elgin - 1/24/26
Excellent service. I like how they have enterprise have the car I rented at their location and how I could return the rental at Gerber when my car was repaired.
IL - 6440 N Western Ave, Chicago - 1/21/26
They went above and beyond on my repair. I was so impressed by the work and how they even fixed some dents that I didn't mention. The car came back spotless clean!
IL - 7902 Forest Hills Rd, Loves Park - 1/21/26
Everyone was very helpful, attentive and professional. I mainly reacted with Harmony Ohrwall who was very knowledgeable and friendly. Thank you for a great experience.
IL - 2010 Eagle Rd, Normal - 1/15/26
The new door looks better than the original! Steve was really kind communicated with me about the entire process. I wasn't able to get it in when I made the first appointment, but they worked with me and they were able to get it in the day after Christmas. There did a wonderful job and I'm very grateful, thank you!
IL - 635 N Independence Blvd, Romeoville - 1/15/26
A nice gesture s retuning the car cleaned both inside and out. Very much appreciated.
IL - 1325 Park Ave W, Highland Park - 1/13/26
The service received was exceptional....very polite staff and very responsive. They constantly kept me up to date on the status on my repair work. Would use their services again and would highly recommend them to others.
IL - 2170 Oakland Dr, Sycamore - 1/10/26
Gerber did an awesome job of repairing my badly damaged Camry - and it was spotless inside and out when I picked it up. Thanks also to Alex, who was a great help and kept us updated on the status of the repair.
IL - 1313 N Lake St, Aurora - 1/9/26
Courteous service, nice people LOL the office smelled good Good communications all the way Pretty flexible Nice they washed the car(!) It needed it badly. They offered to drive me home when I dropped it off. I chose to just take a nice walk home instead, but still. They offered to bring it to our house when it was ready, which they did. And even gave us a little bag of candy treats with a pen upon dropoff! Will definitely recommend Gerber to my friends
IL - 1880 La Salle Ave, Naperville - 1/9/26
Outstanding customer service. My vehicle had a parking lot accident with a long black scrape on the passenger side. I brought it in for an estimate. Your estimator looked at and said he thought he could buff it out. Five minutes later, my car looked like new. Thank you for your quick work and fantastic customer service. I now tell a great car repair story to all of my friends.
IL - 2360 Ogden Ave, Downers Grove - 1/8/26
they did a very good job with my car
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
