Illinois Feedback
IL - 16000 S Lincoln Hwy, Plainfield - 6/21/17
The customer service was excellent and very professional. Everybody was very friendly. The receptionist Ruth was very efficient and informative. The body work performed by Eddie V. was outstanding ! I appreciated being updated on progress per text and my vehicle was done in a very timely manner. I would highly recommend Gerber Collision to my friends and family!
IL - 801 N State, Elgin - 6/21/17
Awesome service and timely as well. They set-up the rental car and provide continuous updates as to the status of the work being done. Highly recommend the Elgin location!
IL - 6801 Mill Rd, Rockford - 6/20/17
They did a great job of getting me the estimate, coordinating with my insurance company (USAA), finding that there was more body damage than originally noted, and still getting my car completed and delivered within the original time frame.
IL - 21319 Central Ave, Matteson - 6/20/17
excellent service from Jorge and Corey
IL - 4718 Southwest Hwy, Oak Lawn - 6/20/17
This is my third repair at this location. Great customer service, keep me informed regarding the work being completed on my car. Outstanding job!!! I love the work that was done on my car!
IL - 1321 W Rt 134, Round Lake - 6/20/17
They were awesome and so helpful!!!! And made a stressful time feel way better! Thank you guys!
IL - 2360 Ogden Ave, Downers Grove - 6/20/17
Elise explained the process clearly and kept me informed daily of the progress of the repairs. I highly recommend the competence and integrity of Elise and the front desk staff in all my conversations with them . Well done!
IL - 20338 N Rand Rd, Palatine - 6/19/17
well there guy Dimitri missed a couple of scratches on the estimate, I found them after I left, you would think they would have been more thorough !!
IL - 3029 N Kedzie Ave, Chicago - 6/19/17
This office location and its team were super, responsive, customer focused. I cannot say enough about them. Although they were assessing a problem I was having which was warranty work done by another body repair shop in Alexandria, Virginia they treated the situation as if they were responsible for the issue. Fortunately, the problem/issue turned out to be minor and they fixed/resolved the matter in coordination with the original body shop in Virginia who did the work and got me on my way with no charge. I highly recommend these guys...what professionalism should be like.
IL - 16000 S Lincoln Hwy, Plainfield - 6/18/17
I am taking this time to let you know how much I appreciated the professionalism and kindness I received from Nick K. the day I dropped of my car for repair due to a collision. I received calls from Eddie V. with updates on the repair, and the work was completed in a very timely manner. Thank you to everyone at Gerber for the great Customer Service I received.
IL - 1110 W Bloomington Rd, Champaign - 6/18/17
Was impressed my car turned out the way it did considering what had happen...overall I think they did a good job , kept me informed on the progress of the vehicle and it was completed on time. Good job.
IL - 901 S Larkin Ave, Joliet - 6/18/17
Excellent Service. Good repair job on my car.
IL - 4718 Southwest Hwy, Oak Lawn - 6/17/17
The service was great; the team really worked with me to get my vehicle back asap.
IL - 900 E Ogden Ave, Naperville - 6/16/17
Fast service
IL - 6140 W 159th St, Oak Forest - 6/16/17
I CAN'T TELL YOU HOW SPECIAL I WAS TREATED AND WHAT SUPERB SERVICE THEY GAVE ME. MY BRAND NEW CAR WAS HIT NOT EVEN HAVING IT A WEEK AND GERBER FIXED IT AND HOW BEAUTIFUL IT LOOKS:) THANK YOU SO VERY MUCH FOR SUCH A WONDERFUL EXPERIENCE AND I WILL DEFFENATELY HIGHLY RECOMMEND YOU TO ALL I KNOW.
Sell Your Body Shop
Sell your repair facility to North America's leader in collision repair.
Connect with our acquisition team to get started.
Lifetime Guarantee
We proudly stand behind our repair work for as long as you own your vehicle. Learn more about our Lifetime Guarantee.
