Illinois Feedback
IL - 8250 N Skokie Blvd, Skokie - 2/5/18
I wish to mention that Bob J., the estimator, at your Skokie branch at 8250 N. Skokie Blvd. was outstanding in his service to me concerning the collision from another car into mine. John, production manager, recurrently kept checking an ongoing problem making sure that it was truly fixed and indeed did so himself. Corey as a customer service agent was so very friendly and supportive.
IL - 801 N State, Elgin - 2/5/18
Excellant customer service and they did a great job on repairs. Car was only 1 .5 years old looks new like nothing happened.
IL - 19 S Route 59, Aurora - 2/5/18
Excellent workmanship and an outstanding job keeping me informed of the status of the repair.
IL - 16000 S Lincoln Hwy, Plainfield - 2/4/18
Gary and the Gerber team did a fantastic job on my car. They were very timely, personable, and truly cared about my well-being and car. I would recommend this shop in a heartbeat!
IL - 3425 N Halsted St, Chicago - 2/4/18
I have had great service at this location. They have taken good care of me and not taken advantage of me either. I had some work done, which I was having to pay for. We thought I was going to need an expensive part replaced to fix the issue. It turned out that all I needed was a $30 belt replaced, which is what I was told and everything works wonderfully now.
IL - 16000 S Lincoln Hwy, Plainfield - 2/3/18
From setting up an appointment to driving away with my car, the service and communication is on point and the quality of work is amazing. Working for State Farm, I will always recommend our policyholders and friends to this location with Tony and his team.
IL - 16100 Suntone Dr, South Holland - 2/3/18
I love it!!!! They fixed my Jeep so fast, I hardly missed it. Also did a great repair job. I would highly recommend them and the Staff gives great customer service.
IL - 1001 Remington Rd, Schaumburg - 2/1/18
Love the texting option! Plus my car was so clean when I picked it up!!
IL - 2360 Ogden Ave, Downers Grove - 2/1/18
Friendly, quick service.
IL - 1001 Lee St, Des Plaines - 2/1/18
Excellent Experience, Cory,Brad,Ed,Amanda & Libby most helpful,courteous,Quality Repairs,Performed as promised, minimal inconvenience, would recommend highly. Rating Five Star +
IL - 20445 Milwaukee Ave, Buffalo Grove - 2/1/18
Excellent service, fast and respectful. Care and concern was taken for a minor bit of damage and the circumstances that caused this. I always go to this store for any damage and have always been very pleased.
IL - 2360 Ogden Ave, Downers Grove - 2/1/18
You guys are very good, honest, proffessional, recieptionests, Nancy, Windy, Rick E. and Manager are great. I highly recommend you guys. to my friends and all. Thank you for job well done.
IL - 1430 W Northwest Hwy, Arlington Heights - 2/1/18
I was recently involved in a automobile accident, but was not at fault, so the claimant's insurance agency was AAA. My vehicle was towed to Gerber Collision at my request due to it's location near my home. I received timely updates via phone and text. Staff was professional on all levels, either in person or on the phone. The vehicle was ready earlier than expected and an offer was even made to deliver the car! Service such as I received with this Gerber location is not the normal when doing business. It is so often the case that employees and companies only hear the complaints. Since the experience was so exceptional, I wanted to make sure I took the time to compliment. Let me know if you need anything further and keep up the great work.
IL - 19 S Route 59, Aurora - 2/1/18
Gerber was amazing. They were so courteous and helpful. They let me know every step of the way what was going on with my vehicle. They had it repaired a week earlier than expected and cleaned the inside and outside of the vehicle. The repairs are beautiful as well. They made it very easy and I would highly recommend them!
IL - 635 N Independence Blvd, Romeoville - 1/31/18
I love your service.
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