Illinois Feedback

IL - 21319 Central Ave, Matteson - 9/28/18

Aaron S. was super knowledgeable and helpful with my windshield replacement. The windshield is perfect! And the service was fast and flawless. The entire experience was easy and pleasant.

Michael R

IL - 2360 Ogden Ave, Downers Grove - 9/28/18

Work done to vehicles was exceptional. Could have used a plastic cover for floor and seats as they needed to be cleaned a bit from body shop technician. McKinley B. went over the top with his patience, and professional work ethic. All customer service individuals could learn a thing or two from him, and Wendy the receptionist as well!!!

Mike T

IL - 13433 Southwest Hwy, Orland Park - 9/28/18

Bill gave me a quick quote right to my email and Taylor was always pleasant and professional to deal with. This is the 2nd time I've selected THIS Gerber location to do repairs on our vehicles. I'll be back again...hopefully, not TOO soon though. Dave Hucker - Consumers Resource, Inc. https://mycrsavings.com

Dave H

IL - 1325 Park Ave W, Highland Park - 9/28/18

Excellent customer service and repair work!

Jean A

IL - 2311 N Mannheim Rd, Melrose Park - 9/28/18

Amazing job over all, highly recommended.

Carlos N

IL - 2321 Lakecrest Dr, Pekin - 9/27/18

Great job, fast & friendly service.

Curtis M

IL - 1325 Park Ave W, Highland Park - 9/27/18

After an accident, so much can go wrong--but not with using this Gerber. They were fantastic in communicating with me. The car was prepped and ready when estimated. I would recommend this Gerber any day.

Becca

IL - 5948 N Northwest Hwy, Chicago - 9/27/18

Service done promptly and with quality. A 10 out of 10

Bill

IL - 1060 W Huron St, Chicago - 9/27/18

Perfect, Polite, Professional.

Michael G

IL - 2664 Green Bay Rd, Evanston - 9/26/18

I am very pleased from start to finish. The estimate was very close to the actual cost. The scheduled drop off and estimated time to completion were just about as accurate. Quality of work of the body work and paint was very good as well. In all a great group of people working together to deliver quality service and work. Hopefully I won't need to go back but if I do will definitely keep them at the top of my list.

Max M

IL - 2360 Ogden Ave, Downers Grove - 9/25/18

Stellar service & THANK YOU FOR MAKING THE PROCESS SO painless and easy !!!

Maleeha B

IL - 1001 Remington Rd, Schaumburg - 9/25/18

My husband and I had gone to Zeigler Chrysler Dodge Jeep Ram of Schaumburg because we were told to come in because my husbands one year old brand new car was starting to rust, John who works at the dealership was no help and told us that the dealership would not cover the damage on the rust and referred us to speak to a representative named Eli from Gerber Collision and Glass. Eli was very helpful and was nice enough to call his manager Stephen and asked if they had the color paint of our car. They did so we went to the auto repair shop and the manager Stephen put a clear coat of paint over the rust stains to help slow down the rust and it was free of charge. Eli and Stephen were very helpful.

Natalie

IL - 5948 N Northwest Hwy, Chicago - 9/24/18

Great service.Was kept informed all the way.

Michael B

IL - 3415 Stern Ave, St Charles - 9/24/18

It's my second time I have been to this auto service shop and they have done a really good job on my car. Cruz is an excellent worker. He took care of me in my situation and my car. I'm really thankful of them. It looked brand new.

Javier D

IL - 2311 N Mannheim Rd, Melrose Park - 9/24/18

Yes, I would refer the world to this incredible and professional facility !!!!! Yes I work 3rd shift and had an accident with the curb and a possum or raccoon whatever it was, I did not want to hit it-the result-a damaged front end and suspension, transaxle and steering gear, etc.. The incident happened Friday so Saturday am when I got off sad to say I called two dealers (the automobile dealership) and was told we can see you Next week and we don't have any cars....I was in tears, pissed, tired, frustrated and literally still feel totally misused and abused as a consumer. NEVERTHELESS, I called GERBER COLLISION AND GLASS MELROSE PARK Located 2311 N Mannheim Road approximately 8am if not latter that Saturday morning because it's located by my Dad's house. A wonderful and beautiful young lady by the name of Christina heard me and she heard ... the anguish and frustration and sadness in my voice and I assure you... She asked me how was I doing and she was like a surgeon with precision and accuracy. Christina found the most kindest man to pick up the car and me from Palatine, IL, I also was set up with my insurance company and the rental agency for a car ALL ON THE SAME DAY???? . I was then driven to the rental car office and picked up a nice vehicle by the manager whose name is Hubert and Peter the estimator are personable, great communicators on all levels, and detailed oriented.... Jessica handled the rental car transactions and didn't miss a beat, date or toll and know that I had the greatest cup of coffee while waiting while Christina and this wonderful team worked together to make sure that I was good, and my car was being properly repaired, and I was not in the dark no time at all.... Everyone was true to the purpose and cause. As for me I was really helpless, without a vehicle because the car was not drivable and Hillside is far from Palatine, IL. MELROSE PARK GERBER COLLISION AND GLASS care, they are wonderful human beings who were so caring I really cried that I was so messed and favored to meet such a wonderful crew and group of people who are knowledgeable, and genuine....and will always have my respect and business. GERBER TAKES CARE OF THE BUSINESS BECAUSE THEY ARE THE BUSINESS!!!! read more

Jessica M