Illinois Feedback
IL - 4718 Southwest Hwy, Oak Lawn - 7/18/18
The person I had helping me was Jared! Was was very attentive and helpful! He gave me a lot of knowledgeable information that was very useful to me! I will definitely be coming back!
IL - 1493 N State Rte 50, Bourbonnais - 7/17/18
Just wanted to say thanks to my glass repairman, John S. Second time we've had to have glass work done in the last 6 months and both times he has went above and beyond with excellence and pride in his work. Thanks for hiring good people and making the experience painless.
IL - 2360 Ogden Ave, Downers Grove - 7/17/18
Repair work was excellent and done in only two days!
IL - 2360 Ogden Ave, Downers Grove - 7/16/18
This Gerber location is amazing!! The entire staff there works as a Team from the receptionists to the Estimator Mc Kinney to ,The Production Manager Rick E. who is a gentleman, scholar, and pure genius! To the General Manager Rick K. who was was kind and generous with his time. I would gladly recommend this Gerber location to everyone I know. I was very fortunate to have them work on my 2014 Ford Taurus that had 9,000 dollars of damage . They are very thorough and detail oriented and explained everything in Laymans terms so I could understand what the damages were and how long it might take and they kept updating me all the Time. They went above and beyond my expectations!Gerber would be smart to duplicate this Team everywhere!! I can understand now why Gerber is Nationwide!! Kudos to you, and again A very heartfelt thank you to the ... read more
IL - 8250 N Skokie Blvd, Skokie - 7/16/18
My decision to select the Gerber location in Skokie was based primarily on convenience and only secondarily on reputation. My wife's Honda CRV had been T-boned by someone running a red-light and I assumed that it was going to be written-off. She had loved the car but could not imagine getting back in it after what had happened. When Allstate decided to proceed with the repairs, and not write it off due to the low mileage, our plan was to sell the car as soon as it was repaired. In fact, we purchased a replacement. When we did get our CRV back, the Gerber operation there had done such a great job that my wife insisted I take her "new" car so she could drive the CRV again. You would never know it was in a serious accident. It was like new. Thanks for the wonderful work to Cindy Molina and her crew and to Jamie Vallone for being ... read more
IL - 1500 McCormick Blvd, Mundelein - 7/16/18
Great job. They had a glitch with the part but made everything work to our satisfaction. Excellent management.
IL - 20445 Milwaukee Ave, Buffalo Grove - 7/16/18
I was very pleased with the prompt and friendly service that I received. The receptionist and estimator was kind and thorough in their work. I would definitely go back as well as recommend Gerber to my family and friends.
IL - 21319 Central Ave, Matteson - 7/16/18
Great Service! Always aim to please there clients! Excellent customer service. Only repair company I trust with my car and know the work is going be taking care of the properly. Also very personable and expedient.
IL - 1325 Park Ave W, Highland Park - 7/16/18
Chris G. offered to polish a scrape on my Ford Fusion rear passenger door for no charge since it was superficial damage. I have had several repairs done at this facility over the years on our cars and have always been very satisfied.
IL - 2360 Ogden Ave, Downers Grove - 7/15/18
When I first picked up the car I wasn't happy. The newly painted bummer didn't match the rest of the car. Rick advised me to bring it back. I did and am so glad I did. My car looks beautiful again! He was able to adjust the hood and now you can't even tell. I am very pleased with Rick E, he went above and beyond and I am very grateful! Will recommend to family and friends, if I'm ever in need of body work I will return to Gerber! Great job!
IL - 2360 Ogden Ave, Downers Grove - 7/14/18
Mckinley B. is the BEST. He expedited a seemingly small repair for me, which was installing a new driver-side mirror. I was struggling to drive safely on the highway, and he moved things around to fit me in the very next day. I was so grateful. On top of that, he remained in close contact with me by email throughout the process, and the work was flawless. A huge thanks to Mckinley and to Gerber!
IL - 1325 Park Ave W, Highland Park - 7/14/18
The employees here are very professional and they provided status updates on my car every Tuesday and Thursday. It is very refreshing to do business with an ethical mechanic shop that truly cares.
IL - 6440 N Western Ave, Chicago - 7/14/18
Serivice was prompt and excellent. Good customer sevice
IL - 10933 S Central Ave, Oak Lawn - 7/14/18
I could not be happier my car looks just as good as it did when it was brand new and they were so courteous and efficient and a man who is the Porter did a great job on cleaning my car, and they are very nice.
IL - 1001 Remington Rd, Schaumburg - 7/14/18
Outstanding service. Very friendly, knowledgeable and helpful staff! Especially Rodolfo and Joe. They showed me all the repairs and new parts used so I could see what they fixed. I trust them and very happy with their service. This shop is Highly Recommended!
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