Illinois Feedback

IL - 401 S Grace St, Addison - 7/22/18

They took care of everything! Rental car waiting for me, worked with my insurance, my car looks brand new now and the rental car was picked up as I picked up my car. Seamless from start to finish.

Catherine G

IL - 2360 Ogden Ave, Downers Grove - 7/22/18

Had a great experience with the company. Rick E made it possible. He took care of us professionally....... One of the best I have to deal with.

Dan S

IL - 21319 Central Ave, Matteson - 7/22/18

Jorge G is awesome!!! I stopped by the Matteson location for an estimate and Jorge was very knowledgeable and patient. I really appreciated his great customer service and will I definitely refer my family and friends to Gerber. Thanks!

Vicky M

IL - 2321 Lakecrest Dr, Pekin - 7/22/18

Excellent customer service. Kept us informed of progress on a regular basis.

YOKO K

IL - 7902 Forest Hills Rd, Loves Park - 7/21/18

Finally a company that stands by their word. Repaired my car in quick time while keeping me updated as to the progress and completion. Michael L the General Manager, has a great personality and is a professional. Thanks Gerber for fixing my "Baby"

sheila H

IL - 4718 Southwest Hwy, Oak Lawn - 7/21/18

The only way that I can show gratitude for the service that I received from both the general manager Robert B and Romiro C was extraordinary ,from the time I came in the shop I was greeted with a smile and shown the most courteous and kindness that I've had in a long time.I'm 63 years old and have been to a lots of shops in my day ,but I rate this place no. 1 I will make it my business to tell everyone that I know in need of a good shop where to go .Very informative

Terry W

IL - 1001 Remington Rd, Schaumburg - 7/20/18

Car looks great, very efficient and professional. Everyone was pleasant to deal with and thorough in explaining everything. Would highly recommend them.

sue a

IL - 300 Washington Ave, La Grange - 7/20/18

Good service, reasonable repair time (earlier than expected), satisfied!

Joyce C

IL - 21319 Central Ave, Matteson - 7/19/18

All praises to Jim and the staff at this location!! I can not say enough about the outstanding services, I received at this facility. My car was ready within 2 days and this job was scheduled to be completed sometime in August. I would be remiss if I left out the quality of the work, just superb. For sure I will refer my circle to this location when the need arises.

Robert F

IL - 10933 S Central Ave, Oak Lawn - 7/19/18

great job with my car, although it took a minute, once it was done it looked brand new. good job guys.

johnie e

IL - 819 Estes Ave, Schaumburg - 7/19/18

excellent service from start to finish...kept me updated on repairs, and finished the job ahead of schedule...personnel were very professional...would definitely recommend this facility and staff....

edward k

IL - 900 E Ogden Ave, Naperville - 7/19/18

Courteous and professional service

James G

IL - 1001 Remington Rd, Schaumburg - 7/18/18

I just had the most wonderful experience at Gerber Collision & Glass in Schaumburg. Estimator Jay T and Steven, the gentleman that worked on my car exceeded all my expectations on what great service should be. I came in with a 2015 Nissan Rouge which had a back fender cover which had been popped out after a fender bender with an audi. I asked him to be honest and give me the worse case scenario and the best. Well he looked at it and said it could range anywhere from 40-about $200 but he would know better after his body man Steve took a look. Then he said, if you have a few minutes let us try and see what we can do. Steve came in with his tools and I stood behind him as he proceeded to fix the fender cover. When I asked him how much I owed him he had a smile on his face and just said "no worries, no charge" I couldn't believe ... it. I was beyond happy and grateful. Not only did I not have to put in an insurance claim, he didn't charge me a cent. Now mind you, I know nothing about cars and over the years a mechanic sees me coming and when I walk in the door it's $500 at the least every time. This was the first time in my life I have ever had this happen. I want to stand on the rooftop to recommend Gerber to everyone I know. I am not saying that they are going to work on your car for free. But what I can say and do believe, is that they are going to be honest. Tell you to get more estimates and probably beat them all. Thank you Jay, Steve and Gerber! You guys are awesome!!!!! read more

Gigi H

IL - 819 Estes Ave, Schaumburg - 7/18/18

They took good care of my car. Cleaned the inside and outside of my car. No complaints!

Brenton

IL - 2360 Ogden Ave, Downers Grove - 7/18/18

This job was done a week ahead of schedule and on budget. Wendy and Terry in the office were very friendly and helpful as usual and handled the paperwork with ease. Jason kept me informed of the progress of the job at all times and the repairs turned out excellent !

Little Friends / Bill N