Georgia Feedback
GA - 725 Dekalb Industrial Way, Decatur - 2/20/17
From start to finish , Gerber Collision & Glass in Decatur, GA provided outstanding service. My service agent, Looren, is exceptional. She stayed on top of the communication and work 110%. I highly recommend this business for anyone's glass & collision repair.
GA - 2395 Cobb Parkway, Kennesaw - 2/20/17
Excellent service. I won't hesitate to use Gerber Collision again for future service needs and recommend them to my friends and family.
GA - 803 Bascomb Commercial Pkwy, Woodstock - 2/17/17
very professional, very prompt, good and friendly service. Hope I don't need service again, but will return if so.
GA - 725 Dekalb Industrial Way, Decatur - 2/16/17
Wow! I want to thank my estimator Brittany for the updates and for updating me as frequently as you did. Just wanted to give credit where its do. Have a great day.
GA - 725 Dekalb Industrial Way, Decatur - 2/15/17
Great experience. Fast turn around on my 2015 GMC Acadia. Thank you for your help.
GA - 12056 Abercorn St, Savannah - 2/15/17
Job well done! The attention to customer service by the staff was exemplary. I will certainly recommend Gerber if/when the opportunity arises.
GA - 24 Amlajack Blvd, Newnan - 2/4/17
Took my car in for repair and first spoke to Kara R. -CSR and then to James S. General Manager. They checked the damages and told me they could just add a bolt and buff out the scratches. Even cancel the claim! Oh my gosh, they asked me if I had time to wait, repairs were completed in least than 30 minutes, and no charge! Honesty and curtsy in this day and age is had to fine! What an great experience and will highly recommend they to all my friends. Thanks again to James and Kara!
GA - 803 Bascomb Commercial Pkwy, Woodstock - 2/3/17
After being involved in a hit and run and having a bodily injury as well as your vehicle needing repairs, it was amazing to have my insurance company recommend a place that would not only fix my auto good as new, but would walk me through the process step by step with such care and grace. We had updates regularly and they treated us like royalty. From the time we dropped it off in tears of sadness until the time we picked it up in tears of joy, they were perfect. Very professional and very courteous. They even took care of making sure the rental company picked up the loaner from their location. We highly recommend using Gerber. Thank you for making a horrible experience more bearable.
GA - 803 Bascomb Commercial Pkwy, Woodstock - 2/2/17
John M. was outstanding with his customer service from beginning to end. He kept me updated by phone and text and even delivered my car a day ahead of schedule.
GA - 3620 Community Rd, Brunswick - 1/31/17
Ashley and Heather were two very outstanding women who went over and above to take care of me. From the first contact with Gerber to the completion of my claim. These two women are asset to your company.
GA - 725 Dekalb Industrial Way, Decatur - 1/30/17
This feedback is directed towards one individual at your business: Brittany P. I am very appreciative of the time she took to notify me of the status of my car repair: they came so frequently that I never had to worry about being updated and trusted that she would contact me when any changes had occurred. Additionally, she worked hard at making sure my best interests were represented with the insurance company we were dealing with as they were responsible for paying for the repairs. In the end, I felt like a valued customer and would recommend Gerber to anyone looking to find a reputable collision repair shop!
GA - 1290 Portman Dr, Conyers - 1/29/17
Great job thanks For taking care of my car
GA - 12056 Abercorn St, Savannah - 1/27/17
The staff at Gerber outshines any that I have dealt with in the 20+ years of having collision /repairs. The personnel is helpful and courteous. Daily updates on the progress is common practice. I highly recommend to anyone needing quality, professional repairs.
GA - 2395 Cobb Parkway, Kennesaw - 1/27/17
Fantastic service, caring employees, went above and beyond customer expectations, will definitely recommend to others and return to them if I should need collision repair in the future.
GA - 12056 Abercorn St, Savannah - 1/27/17
Unfortunately, I had to have a back bumper repaired due to a hit and run in a parking lot. My insurance company recommended Gerber Collision and I had never heard of them, so I researched the internet and found no complaints! So, I took my car there for an estimate and was pleasantly surprised at the superior service I received. I returned 2 days later to drop off my car and they gave me an estimate of when it would be ready. It was repaired ahead of schedule, so I was very pleased to get my car back early. I highly recommend Gerber Collision!
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