Georgia Feedback

GA - 11200 Alpharetta Hwy, Roswell - 7/21/11

Jennifer was fantastic from start to finish. She was honest and upfront about all the work that i would ned to do. I highly recommend her for her honesty and knowledge.

David P

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 7/18/11

EXCELLENT AND CARING SERVICE!

Nell T

GA - 2395 Cobb Parkway, Kennesaw - 7/14/11

A large tree fell on my wifes car while our daughter had it in Kennesaw. They were both upset. LMI sent us to your location. I spooke to Keith and explained that I would prefer him to deal with me and leav my daughter out of any contact. He was very professional over the phone. Kept me up to date with ehat was going on and when I voiced concern about the alignment of the car he said he wasn't aware of any problem but would check and call me back. Which he did. Great peace of mind for myself and next time I'm down visiting my son I'm going to stop in and thank him in person.

Ron W

GA - 2441 Cheshire Bridge Rd, Atlanta - 7/9/11

Dana Frachiseur was wonderful to work with. After the trauma of a crash, she made sure all details were attended to, asked the right questions, and listened to my concerns. She provided prompt answers and returned phone calls timely -- always with a smile in her voice and unlimited attention.

Susan B

GA - 725 Dekalb Industrial Way, Decatur - 7/9/11

"Over the years I've had many times dealing with auto repair shops, and virtually all have been unsatisfactory. This experience with Gerber has been TOTALLY satisfying. Not only did the work come back on estimate, they also "touched up" several issues not part of the original repair issue - and did them all correctly. I am a happy customer and I'll be back if I ever need your services again!"

James W

GA - 725 Dekalb Industrial Way, Decatur - 7/6/11

I would like to express my appreciation to the team down at the Gerber Collision located at 725 Dekalb Industrial Way Decatur Ga 30033. The team was lead by the Manager and supported by John Murphy. My vehicle is a 2004 BMW 325i. I was side swiped on my drivers side and the damage was no fun. Admittedly, I was reluctant to go to any collision shop other than the dealer. I decided to try out Gerber after visiting my dealer. I was happy they accepted American Express. The BMW dealer did not accept American Express. I was concerned Gerber wouldn't have the specialized experience. After dropping my car off the staff was very helpful. They communicated with me and made me feel comfortable they would get the job down. After I came back to get my car. There were some unsatisfactory elements with the job. The manager and John made sure they got ... it right! They apologized and took responsibility. They set me up in a rental car and went above and beyond. Gerber truly earned alot of credibility and respect on this visit. I would definitely recommend other foreign luxury car owners to them. Keep pleasing customers it works! All of your effort was appreciated. I will be happy to send people your way. read more

Bilal W

GA - 850 Joe Frank Harris Parkway SE, Cartersville - 7/5/11

Very pleased with customer service and repair work. Repair work looked better than when new. Thanks GUYS. Good hometown business.

Eric R

GA - 725 Dekalb Industrial Way, Decatur - 7/4/11

Received great service all around by Stan Taylor, Estimator and all personnel to whom we made contact. Car repairs were very well done and we are pleased with your service.

Randall A

GA - 553 Industrial Blvd, McDonough - 7/1/11

Fran and the crew at Gerber in McDonough, GA. went way above and beyond with my 2000 Ranger grille replacement. Price was fair and the finished product looks great. I will refer anyone who needs any kind of collision or glass repair to Gerber!

Joe G

GA - 11200 Alpharetta Hwy, Roswell - 7/1/11

Jennifer Parker is an excellent lady. I had two jobs needed to be done, both earlier this year. Each time, she was thorough, fair and provided me excellent service. The cars were done when she said so - and to my wife's complete satisfaction. I would recommend her and Gerber Collision & Glass to anyone that asks me. I recommend her.

wilfred C

GA - 725 Dekalb Industrial Way, Decatur - 6/30/11

I broke the side mirror off the driver side of my car. The staff at Gerber were courteous and knowledgeable. They ordered the part and it took 20 min. before I had my new mirror. Thanks Gerber!

Khadijah M

GA - 11200 Alpharetta Hwy, Roswell - 6/23/11

My Appraiser at the Roswell, GA location, Mike Upton, was extremely courteous and helpful. I have had experiences at other body shops (such as Classic Collision) and I must say that the experience with Gerber was FAR SUPERIOR. I was provided a quality job at a fair price and would recommend Gerber over any other body shop in Metro Atlanta.

Douglas W

GA - 11200 Alpharetta Hwy, Roswell - 6/22/11

Gerber fixed my daughter's Honda bumper in one day! Jennifer Parker made the entire process simple and efficient. We were given a fair price and they exceeded my expectations with their fast, friendly service. I checked their references before I chose them and I was not disappointed. I would highly recommend them to others.

Diane N

GA - 11200 Alpharetta Hwy, Roswell - 6/22/11

Things were all good. Jennifer handled everything real smooth, would recommend to all, and she aint hard on the eyes.

Edward S

GA - 725 Dekalb Industrial Way, Decatur - 6/21/11

I was satisfied with my service. The estimator kept me informed.

Annette B